Release Notes: September 2022

Notable Changes

• 🔥New: All Australian accounts moved to Medicare Online claiming, and all new trials defaulting to Medicare Online claiming
• 🔥New: Option for master users to remove received SMS content
• 👍Improved: Stripping excess leading or trailing spaces from the first and last name, address, suburb, postcode, and item number fields for Medicare claims to prevent claim rejections
• 👍Improved: Passing the accepted disability text to DVA in all capitals to prevent claim rejections
• 👍Improved: Implemented clearer filtering for Data Exports
• 👍Improved: Increased the speed of general notifications from 2.5 to 1.5 seconds (with some exceptions for wordier notifications)
• 👍Improved: Updated the label of the Communication Method in the Advanced Search to match the name of the setting in the client profile (from “Newsletter Opt in/out” to “Communication Opt in/out”)
• 🛠️Fixed: Bulk Send Recipient list not loading
• 🛠️Fixed: Internal error generating the SMS notification to the practitioner
• 🛠️Fixed: Dedicated SMS number application form not loading when user had no last name
• 🛠️Fixed: Client replies to SMS reminders not updating the appointment status
• 🛠️Fixed: Client replies to SMS not displaying in the messaging panel
• 🛠️Fixed: In-app update message obstructing the page on smaller screens
• 🛠️Fixed: Issue deleting an image from the template editor
• 🛠️Fixed: Blank date of birth and appointment columns in the bulk send recipient list
• 🛠️Fixed: Issues uploading an attachment when emailing a letter
• 🛠️Fixed: Draft SMS appearing in the messaging panel
• 🛠️Fixed: Error saving a payment value with a comma listed
• 🛠️Fixed: Printing the client list from the people menu was causing a non-responsive window in Mozilla browsers
• 🛠️Fixed: Issue with displaying all payment allocations in the Activity report
• 🛠️Fixed: Appointment log stated client instead of practitioner regarding forwarding an SMS reply
• 🛠️Fixed: Data export links expiring too soon
• 🛠️Fixed: Added confirmation message when navigating away from the following pages with unsaved changes:
• Setup → Roster → Edit Weekly Roster
• Client Profile → Billing → Insurance
• Setup → Services → Edit Services
• Setup → Session Packs → Edit Session Pack
• Setup → Configuration → Reminders
• Setup → Configuration → Invoices
• Setup → Configuration → Communication

Medicare Integration Updates

We’re pleased to announce that our transition to Medicare’s new infrastructure is complete and all customers are now using the new claiming technology.