Zanda Reviews

SMS reminders are essential. Most patients confirm right back and I can customise the timing per patient. Some need a 3-day or 6-day nudge, not just the standard day-before.

After years of typing notes through every session, my wrists were hurting and the screen time was wrecking my eyes. With Bizzy AI, I can cover the screen and just talk with my client. That's how therapy is meant to be.

Zanda is the full package! The fact it sends texts the day before to patients has reduced non attendance. I can access it on my phone which is great for when someone calls when I'm not in the office. Syncs with Xero to make my accounting easy.

I have used Zanda for eight years and never felt disappointed. I love the software, it is easy and friendly to use.

Zanda is more flexible than your other dental softwares especially for mobile.

I'm finding that automations are a real game changer for running a practice.

I love the whole diary/booking system, especially synced with my Google calendar and Xero. Also, the easiness of creating forms and sending standardized emails. The auto-reminders are awesome! Much better client retention and fewer no-shows! I spend a lot less time trying to get my calendar organized, and I can concentrate on the real work :)

Zanda is for Podiatry Clinics! I love that everything is integrated together.

Zanda has solved several key challenges in my practice. It allows clients to book their own appointments online, which has saved a huge amount of administrative time and reduced back-and-forth emails. It also automates many day-to-day processes — from reminders and invoices to reporting — which means my business runs far more smoothly and efficiently. Overall, its helped me streamline operations, improve client experience, and focus more on therapy rather than admin.

Zanda' is very easy to use, maintain and extract reports you need for your analysis and calculations. I always have a history of patient's improvements, their activity and all financial reports periodically and by product or service. I recommend Zanda.

Zanda sends sms reminders to my clients that has saved me hours of time each week! I use this daily to update my calendar and use it for telehealth lite for video calling when we cannot be in person. My daughter set up Zanda for me in the school holidays and she tells me it was very easy.

I use this app for work, I am a foot care practitioner in a clinic. Great way to keep track of appointments & client records. I highly recommend Zanda!!!

All the stuff I thought I'd need an entire team to do is actually a lot more manageable as one person. That was pretty surprising.

The generation of personal Tax Invoices and receipts allows me to individualise these invoices and to create third party payments from care services such as NDIS payments. Being able to create monthly sales reports for tax return is a huge time saver.

I've found Zanda to be vital in the smooth running of my business. It has dramatically reduced the amount of time spent on administrative chores and the integration with payments has meant seamless bookings and payments.

By reducing the admin load attached to each consult, I've been able to grow my caseload without extending my hours or sacrificing energy. Because of BizzyAI, I've genuinely noticed an improvement in the number of clients I'm seeing week to week. Around 10–20% more on an average day.

We love Zanda, it has reduced no-shows. Made invoicing, reporting and management of the administration tasks so much easier. I wish I had found it for our practice from the get-go!!!

Very user friendly cloud based software allowing me access from anywhere. Note and letter templates save me a lot of time!

Zanda has made my life at my clinic so easy. From the client portal, custom invoices, reports, it all increases my professional image and efficiency!

Zanda enhances efficiency with AI notes, telehealth, and robust reporting. It supports smooth clinical operations, easy communication, and data-driven insights. I love its innovative approach and strong support, making it indispensable for our practice.

I have used Zanda for about 3 or 4 years and find it really good for my clinic. I have added 2 other therapists to it so I can see their diaries and the notes and forms are great as I can set them up to my specification. I also use the telehealth option for online consultations, making life so much easier.

Zanda enables my clients to book a free and/or paid appointment wherever they are worldwide without me needing to approve every step manually. The integration of payments is another process that reduces my administration time, so I can do what I do best - support my clients.

Great easy booking system - love that I can do reports, store patient notes, send emails, invoices and write letters. Has made my business seamless!

I love Zanda! It's so convenient and easy for my clients! They get reminders and making notes is so easy with so many templates to choose from.

Starting my own physiotherapy clinic this year was quite daunting however Zanda gave me a lot of confidence in the early start up process . The tutorials were fantastic and the online support has been amazing. I have found you learn a lot as you go as different issues pop up but there are great articles to help. I feel very organised and time efficient using Zanda especially when doing my own admin and clinical work. I love the integrations such as Physitrack. It is easy to upload and keep correspondence and files all together and I love the templates for letters/assessments. You can customise everything to suit your own practice. I would highly recommend using Zanda . Zanda is extremely user friendly and I love it!! Thank you

It's given me back a life, I've gained at least 2 hrs a day. I'm able to be present with the client for the whole session rather than trying to store in my brain things that I wanted to remember for my notes. I don't have that problem now. Within a few minutes of a client leaving the office the notes are completed. I can now leave work at work and not bring it home.

I was able to quickly learn Zanda. The scheduling and invoicing are simple, and it is easy to track payments as well. It does everything I need it to do for my business!

I love the online forms and the easy layout. When setting up new clients remotely, it has been so easy to send them the online consent forms etc. There's no printing or scanning required for the client, which I love.

Zanda are very quick to respond to queries - I feel fully supported by the product. The reminder text that is originated from the e-diary has completely turned around my did-not-attends. The diary pays for itself in client attendance. I have easy access to my diary within my phone - regardless of where I am.

With ADHD it takes me a while to organize my thoughts. BizzyAI can put my thoughts together for me. I don't have to worry about writing the details and I can let the clients know they have my full attention. Provides a sense of relief.

Since I have started using Zanda, my practice runs so much smoother, far less no shows with email and text reminders. Also, a much easier way to keep track of unpaid invoices.

Easy to use and so many features. We have solved all our timetabling difficulties and sharing information dilemmas easily. I love that you can do so many things in one program. You can schedule clients, set up automatic texts, send emails and letters, invoicing, store files and so much more. For a small private practice, it's great to be able to add multiple users and write our progress notes straight in one place. We can access stored files for shared clients and you can access it from so many places. Also, love how easy it is to get help when things go wrong ?

Zanda has made my business more efficient. When you know your way around it, you can do so many things to make life easier as a practitioner.

Less note-taking while talking, so can focus more on the client.

Customer service is great and responsive. It's functions always get upgrades and keep improving. Highly recommend!

I am a psychologist and have been using Zanda for 6+ years and have found it easy to use and have particularly liked how the program has continued to develop with new features being added regularly. As a sole practitioner with no admin support I really value all of the automation in the program that reduces my admin time.

My Virtual Assistant business works with psychotherapists, counsellors and psychologists in private practice and we always recommend Zanda to them when they are looking to upgrade their systems to an EHR. The fact that invoices can be customised to allow easy medical insurance invoicing is great and a real time saver.

It allows me to solely focus on my client, leading to better connections and client outcomes. I have a peace of mind that things we talk about are being captured perfectly allowing me to place my focus solely in my therapeutic work. BizzyAI is by far the best AI program out there. I've never had my client sessions captured so perfectly.

A practice management system designed specifically for psychologists that interfaces well with Medicare (Australia). The video platform works seamlessly and much better than all other video platforms I've tried. Tech support is fantastic.

Zanda has all the features I need to run my private practice. I was even able to link my website to the client portal with ease, so my clients can manage their existing appointments online. This feature, among other really helpful features, significantly reduces my administration time, particularly when new clients book.

Zanda met 99.9% of our cybersecurity tests top-notch out of every system we evaluated.

I have been using Zanda for 18 months now to run my massage and personal training businesses. I use it to keep client records and keeping my diary. The app is easy to use and has helped me progress my business to the next level.

Your service as always is amazing. Zanda is a pretty fantastic system - especially with the integration to Xero!

I am so glad that I switched from a previous, less effective software to Zanda. Despite not being a software guru, I could get used to many helpful features on Zanda to reduce the administrative work to a minimum. The Online Booking and Forms features are so practical that give clients the freedom to book and submit information themselves. No more time-consuming back-and-forth emails.

Excellent product! Nice look. Easy to get used to and train staff in its use. Far easier and nicer to use than all the other installed software we have previously used to manage our practice.

Zanda has made my business more efficient. Great for appointments, letters, emails, telehealth, financials, Medicare, and even Mailchimp. Integrates with many other systems that allied health use in practice daily.

I love most everything about Zanda. Super easy to use and has made our client management more efficient.

Fantastic PMS. Easy to use and provides great financial reports. I love how it is integrated with Physitrack, Medicare, DVA and Stripe. Best decision I made to switch to Zanda.

So far, so good. The site is user friendly and the set up instructions are clear to follow as they are broken down into step by step instructions. At present, I am liking their automation options as it helps to save time. Hoping more automation options become available.

Zanda is great for counsellors - it has an easy-to-use platform. It's so easy to navigate and set things up to integrate with my website. Billing and tracking payments is also super easy.

I use Zanda for my private practice as a therapist with diary management, record keeping, telehealth calls, and invoicing, and have been doing so for a couple of years. It is a straightforward system to use for invoicing, and this helps me keep on top of the financial aspects of my work.

I like the way it just keeps improving and how easy it is to obtain help if you get stuck doing something. I find it easy to use and I can add information easily to my customer files in the software.

Zanda rocks! As a sole trader, Zanda allows me to spend more time focusing on my clients whilst keeping up to date with appointments, record keeping, filing, bookkeeping and managing client relationship quickly and effectively throughout the day. As a business owner, the reporting features allow me to access key data which helps me make astute business decision. Plus, whenever I have a question, problem or challenge, help is always on hand as soon as I ask for it.

Convenience of online access to Zanda for practitioners and online booking for patients is huge for us. Communication with the team is easy and quick responses are the rule. Great value.

You have helped streamline our business so well! We use Zanda for almost everything now.

Client attendance increased significantly since implementing a reminder SMS system, thanks to Zanda.

I love Zanda and use it everyday. It integrates well with my phone calendar and has all the features I need to run my business. I have confidence my client files are safe and record keeping is easy.

Using Zanda as my booking system, means I'm not spending all my time on the phone taking bookings, and it means I can focus my time and energy on making sure my client notes are specific and up to date. The payment system is also super convenient.

We have found Zanda to be an awesome addition to running our practice efficiently. From the easy to use interface to all the features you need to keep on top of invoicing and client appointments. There are always great updates to the features offered and the Zanda team are always open to suggestions for improvements.

Zanda has been a life changer for me as a psychologist doing my own admin, reception, etc! The automatic SMS reminders asking for confirmation of appointments has cut down admin time. The ability to enter different locations is very helpful, being able to enter 'school', 'home visit', 'park', 'Zoom', etc.

It's been the best program to use. It makes life a whole lot easier. Especially when it comes to the messaging service.

Easy to set up, I liked the forms templates which I customised to suit my private practice. I was able to create an automatic response, and a new client intake form is sent out automatically when a new client books. Plus it has an integrated payment system. So far I'm impressed with the intuitive way that it is set up. The help info online and customer support has exceeded my expectations so far.

Zanda saved me 15% of my time right away, no more toggling different systems. Everythings in one place, and its easy to access between visits.

Zanda effectively consolidates all practice management elements into one platform, which streamlines my operations. Additionally, Zanda provides a practice manual feature that allows us to upload and access policies and procedures for our practitioners at any time, which is invaluable for maintaining consistent standards and accessibility.

I like the simplicity of how our Zanda appointments sync to my Google calendar. Automated emails on booking and and reminders reduce administration. Easily integrated the online portal into my website and Facebook.

Convenient access to my calendar no matter where I am. Very helpful in storing client notes and details.

It's easy to keep track of a lot of different letters or reports that are sent, and also reports that have come in.

Affordable for a one-person self-employed physio great integrations with exercise programmes. The client portal is outstanding good to use and my clients love it! Would recommend definitely.

I don't feel like just a number with Zanda. I feel like I've got a team.

Everything I need to run my business in one place making it easy to access client files, store information, run reports and keep on top of my accounting, wherever and whenever I need to.

I like the integration of easy to use client management software with the ability to track the money! I can export my invoices straight into Xero!! Everything related to my practice is in one space. I can manage clients and my invoicing of clients as well as helping with my accounting and bookkeeping. Oh and keeping an eye on debtors too!!

Zanda has played an essential role in evolving our service. We found it an easy system for the whole team to learn to use. We are a small charity and Zanda has streamlined our processes and saves us huge amounts of admin time. It gives us everything we need to organise our services and client data, and is easy to use for those less confident with tech systems.

BizzyAI is your best and most reliable work. We are very happy with BizzyAI.

It streamlines my whole practice. From booking sessions, invoicing, sending online forms to clients and note taking. It makes everything look very professional compared with my competitors.

I love the clinical notes feature and how easily I can upload supporting documents to every case. I love that it can send digital forms and has a patient portal. I am able to keep all documents relating to each patient together more easily. I also love that I can add clinical notes on the go on mobile, save them as a draft and complete them later.

I love the AI notes feature, which significantly saves me time by allowing voice input and providing comprehensive clinical notes with detailed muscle group information.

I moved to Zanda a couple of months ago and, having trialled several different platforms, this one is by far the best for my sole trader UK counselling practice. Even in the short time that I have been with Zanda, they have made some significant improvements. The things I especially like are the automated emails to chase up payments, the ease with which you can send invoices and manage payments (I'm not so fond of the 55p that Zanda charges for every transaction, on top of the Stripe fees), and the calendar filters so you can see if there are any outstanding notes or unpaid invoices. You can also set your own flags and filter on these. The icons on the calendar view mean that you can see a lot of information on one screen. Navigation is also extremely simple and intuitive. Zanda is a complicated system, although easy to learn, and so it is probably capable of much more than I realise even now. I have no plans to leave!

Zanda makes my business run smoothly and reduces my admin time to an extremely manageable amount. It is user-friendly and intuitive to use. Once all your tools, forms and letters are as you want them, client file management & communication with other professionals is merely a couple of clicks. My case load is now higher as my admin time is so low.

Zanda is amazing and has everything I need for my therapy business. It is easy to use and set up and as I am someone that lacks technical skills this is imperative to me. I love the colour coding for easy representation of client appointments and just how everything flows. I am so glad I found it as it makes my life so much easier.

Helps me get organised and make my appointments for the week. I can easily visually see who is still owing payments and also it creates space for me to add extra things. Your help desk is amazing. Thank you!

Great program, good price. Love the online bookings and data it gives me.

Zanda allows me to send bulk emails to my clients. I appreciate the ease of getting to their communication logs and all their appointments.

Before deciding on Zanda, I had tried many different systems and they just didn't give me everything I needed. My clients can book online, choose to pay before the appointment with the Stripe facility, and telehealth. I can email all my invoices easily. Easy to look up unpaid accounts and see future bookings and potential income.

Has made life as a solo practitioner so much easier! Enabling clients to schedule their own appointments and having control over the time frames for booking and cancellation. Very simple platform. Can also use for my own appointments and set reminders.

Over the past year Zanda has proven a great tool for managing my counselling practice. I love its Zoom integration. I've greatly benefited from their private and secure AI note-taking tools to remove friction and help overcome my perfectionism with client note-taking. Their customer service has also been excellent.

As a one woman show, I am able to do what I am trained to do - massage. I don't have to answer phones, book appointments, email forms, send reminders - the things I need to say to my clients are included in my booking process on the main client portal page. I love that I can control my schedule from anywhere. I can open the program in 100 places and it all gets saved.

Easy to use platform, really good integrations, seamless billing and Medicare claiming. Runs all the reports we need for the practice, which helps us grow and be profitable. The team is responsive and helpful - everything you could possible need to ask is found easily in the online guides!

Invoices, automations for email sending, forms, appointment reminders, even a Practice Manual with policies that you can amend to suit your clinic.

This is the easiest, most user-friendly booking platform. I can't believe that it has everything I need to run my practice and is so easy to use.

I have used a number of medical practice software systems but for the price and flexibility, I would highly recommend Zanda. It has all the functionality you need to run a busy practice with multiple sites and multiple practitioners with as many service codes as you like. Simple and intuitive to us. If you can use a Microsoft product, it is very simple to pick up. Great for new staff to learn being so easy. Adding admin or clinic notes is easy and there are templates ready to go. Billing is easy and caters for Aussie Medicare and NDIS billing. Reports provide all you need and can be downloaded in excel for further analysis.

I just love that Zanda gives me the ability to integrate all aspects of running a naturopathic business - from the diary, email confirmations, text messages that remind the client, invoicing, connecting with Xero accounting, allowing my accountant access to the stuff she needs but nothing else, total lockdown of clients session info once saved, or save in draft mode if additional info needed to be added after an email, all details in the one place including any correspondence I have with client, ability to send birthday messages and newsletters in bulk, stock inventory and can even take payments. Really, the list goes on...

One major component you'll need in private practice is a HIPAA compliant EHR that is easy to use. I love using Zanda because I've been able to automate a lot of simple tasks. For example, when someone schedules their very first appointment, they automatically get an email w/ links to complete the intake forms specific to them. Automating as much as you can saves so much time & just makes me happy thinking about it.

Great features, also the resources in the practice manual made it easy for me to set up my business.

Using Zanda has allowed me to decrease the time spent on writing client notes and creating practice reports.

I would definitely encourage them to try BizzyAI because it saves time and stress, improves accuracy and engagement and presence with the client.

Helps me generate invoices remotely for head office. Able to make appointments easily. Able to keep track of money received for accounting purposes.

Our clinicians found that the biggest challenge was the time that the session notes took, if done after the session, and the accuracy of the notes since they were based on memory. Now, with BizzyAI, the entire session is noted in the transcript and transformed in seconds into a note, saving a lot of time and making the notes much more comprehensive.

Previously it was very time consuming, and I often struggled to find time in between patients to write notes. Now it is much faster and also very thorough.

Zanda is great. It keeps track of appointments and billing. Makes tax and BAS very easy.

Zanda is I believe the best practice management software on the market. Also they are constantly looking to improve the service with new features and safe AI integration. Recommended!

I have been a user of Zanda since starting up my practice almost 3 years ago. I wanted a paperless, efficient, organised, and integrated system in working which included all aspects of my practice from taking enquires, all the way to taking payments, providing electronic Medicare rebates, and sending discharge letters where letters were partially pre-filled. Zanda does so much for me that I have not needed a virtual assistant or to hire a bookkeeper! I have Xero and Stripe connected to Zanda which makes my bookkeeping and taking payments a breeze! Zanda is flexible where you can use it as little or as much as you like. I have become dependent on Zanda. I feel assured that it will continue on due to the commitment Zanda has to their practice management system, with updates and security ongoing, and responding to feedback and collaboration with other systems.

I have used Zanda for nearly 4 years and I love how it syncs - it is so convenient to have bank accounts, Medicare, Health Funds, and accounting software all communicating seamlessly.

Makes organising appointments a lot easier, particularly with the SMS reminders for parents.

I use Zanda for my home-based Remedial Massage therapy business. It has been a total game changer in helping me with SOAP notes for my clients. The templates are easy to use and to tweak to meet my needs. Zanda has made a tedious (but necessary) task so easy and totally changed the downtime I need to write my notes.

I like that Zanda is software designed by therapists for therapists. It feels like I've got partners that I can really work with. Using Zanda makes my business efficient by limiting documentation time and keeping everything organized in one software.

It is solving the time problem. All the important functions are automated and we can customise different functions and templates to our needs.

Time was the biggest challenge and BizzyAI saves me some time.

I like the way it is formatted, how easy it is to see and view an entire page, and navigate all the functions.

Zanda has allowed me to arrange bookings easily alongside my other job. It allows me to personalise client records so I have all the information that I need. I know everything is safe and secure with the system and I can generate invoices, emails and text messages easily.

I have been using Zanda for a long time now and have found it very easy to use and on the rare occasions when I've required help my questions have been answered promptly and expertly. My clients often comment on the ease and convenience of the online booking system. I am able to check and alter my appointments from any computer or smartphone. Recently when I was parked on the freeway between offices for an hour (a truck had rolled and spilt it's load) I was able to contact people and rearrange appointments using my mobile phone.

BizzyAI can help elevate your notes and save you time.

...I am very happy (and impressed!) with the way you have brought all of the data from my old database into Zanda - it's fantastic to be able to go in and use it straight away. Thank you very much, it is more than I expected. Zanda just keeps getting more and more powerful!!

It has streamlined appointment management, reducing admin time and human error. The online practice manual ensures staff have quick access to policies and resources, supporting quality and consistency.

I like the fact that Zanda supports every aspect of my business: appointments, invoices, video calls, client booking portal, etc. It has reduced my admin hours and has reduced my time on appointment bookings, as people can book their own time slots. The introduction of AI has also made a significant difference when it comes to writing client notes.

Zanda is an excellent resource to have. It is very efficient for scheduling appointments, and it makes writing notes as easy as can be. Zanda makes billing and invoicing seamless. The automated appointment reminders are an excellent tool that Zanda incorporates. Overall, Zanda is a reliable and easy resource that I highly recommend and will continue to use in daily practice.

Lots of automations that make admin easy. Lots of developments over time that continue to improve the software. Lots of engagement with users to figure out what people want and need out of the software.

I use the booking in via my website (client portal and calendar) which works really well, also find Zanda easy to set up bookings and payments for online workshops. I could probably go back and live without Zanda, to be honest, but life WITH Zanda is much better!

Zanda is so easy to use. It gives me peace of mind in my private practice as a counsellor as it's very professional and keeps notes safe. The app is super helpful too when you are on the go and you need to check your appointment diary or quickly respond to a client.

My clients are now able to use the Client Portal to make, amend and delete their appointments, depending on my cancellation policy. I have almost no 'No Shows' due to the automatically generated email reminders. My clients are more self sufficient by timing their appointments themselves and not feeling pressured for example straight after the session to arrange the next one.

Zanda has done a great job of payment integration, ease of communicating with clients, online forms for new clients and ease of ending invoices and statements etc. The stand-out feature that has transformed workflow is payment integration. No more messing with EFTPOS machines.

Best decision! It's been a godsend using such a fabulous electronic diary and management software. It's so easy to use.

There are so many features I love of Zanda and its ever evolving offers; client portal, email reminders, how easy it is to communicate with clients. But my current favourite feature is the AI note taking tool! The biggest drain for me in private practice as a therapist has always been writing up my notes but the AI notes feature is absolutely fantastic and has transformed my practice!

Best value for money and very convenient! We've used Zanda since 2015. It's a lot better than other providers.

Zanda is an amazing tool. I am not an IT person and I can use the product easily.

I LOVE Zanda! It has allowed me to run my clinic with little administrative support. The two-way SMS feature is a game-changer & allows efficient communication with clients. The diary is so easy to work with & the customisable note & letter templates help create a smooth workflow. The drag & drop feature for adding files is also great. The customer support is incredible - every query is responded to quickly, with continuity of care (emails come from a real person & you can reply to them by return email). All this for a fraction of the cost of other EHRs. Did I mention the excellent data security too? Your data is yours & can be downloaded or deleted with ease. My patients love the portal too. It gives them choice & saves me lots of time. Highly recommend.

It has saved me so much time, not having to manually create invoices. It has been great going electronic for all my notes.

My business could not function without Zanda. It enables our staff to work from anywhere. Love that we can customise the program to suit our business.

As a solo, part-time private practice SLP, I was looking for an EMR system that was affordable but still offered certain features (paperless intakes, customizable templates, etc.) and Zanda is fantastic for the price! It didn't take me long to figure out how to get everything set up. The customization of forms and notes is great. They recently added an AI feature for notes which is saving me so much time!

Life changing. [Describing BizzyAI in one sentence to a colleague]

I love the way we can integrate the practice manual. Also, the AI is great.

Everything is accessible from the diary functionality. We are an NDIS-funded service and it provides a user-friendly resource for managing invoices and record keeping.

Very easy to use. Interfaces with Xero, and Medicare and MailChimp. So convenient to use from an iPhone or iPad too!

I have been using Zanda for a number of years now with great success. It has been a great tool for my private practice.

Zanda makes the day-to-day running of my practice so easy. We have gone from one practitioner to now having three; everyone can use it with only a few clicks. It was easy to implement into our practice, and as a bonus, it links with Xero, so our accounts always have up-to-date information. I'm on Zanda six days a week with our practice, and only once have I had to reach out to customer support.

Reduces cancellations through integratied appointment notifications. Reduces administration time spent on reconciling payments into my bank statement through the integration with Xero. Compliance and privacy issues addressed through having all notes and files on the one platform. Manage and improves utilisation of staff through waitlist functionality and easy to read calendaring functionality.

Really good diary features, allows me to manage a whole team of clinicians and helps keep everything organised. Ability to send text message directly to clients from the dashboard is a great tool to have, helps to prevent a lot of missed appointments. The Zanda team were really helpful when I needed to import data from our old software, and were really responsive to any questions that I had.

I use Zanda across two separate businesses. I loved it so much with the first that when I set up the second, I just knew I had to use Zanda as my diary manager. It saves me so much administration time and is so much more than a diary. The forms, correspondence templates, email and SMS features have all been so incredibly helpful in my business. Clients also comment frequently on how 'professional' my correspondence looks. This is largely due to Zanda.

I think it's best to be honest with reviews and so I am generally quite critical but I can wholeheartedly recommend Zanda! I looked at nearly all of the alternative systems on the market and knew straight away that this was the one for us.

The calendar function works so well, integrating with Tyro for payments as well as Medicare. The simplicity of adding files to a client's profile is such a relief. Combine all that with the communication templates and you have a winning program. The integration between the clinician's calendar and payments ie, Medicare and Tyro has made the checkout process a lot quicker.

Very easy to navigate. Quick for notetaking. Love the telehealth platform. Excellent customer support-fast and reliable. Many helpful features.

I like the notes feature, which is why I was interested in the first place, but being able to send forms and clients having the option to use the client portal is a great tool. No shows have stopped, the text reminder gives them the option to confirm or cancel. I don't need to carry a bunch of heavy paper notes with me all the time now.

Organization is helpful, invoicing is awesome, super easy. Love the online forms and automatic import to file - one less thing I have to do! I love how files and info is stored and how my calendar looks.

Great customizable practice software! Zanda is able to easily be customized for the way I run my practice. Plus, the customer service team are very responsive.

Zanda itself is easy and intuitive to use once it's been set up; however, the support team is amazing... The company itself is transparent about continuous improvements they're making, which I appreciate... They're continually adapting the service for NDIS providers, which is amazing.

I've used a number of different practice management systems and there's no doubt that Zanda is best in class.

Easier to keep track of everything as each client has an account, which you can use for SMS/email reminders, booking in, payments, templates to save time, etc.

Zanda has helped my practice alot, with automated SMS reminders and a great calendar system I'm saving time in these areas.

I found the automated reminders were great… I've actually found I get very few cancellations.

The SMS reminders alone increased my attendance rate by about 15–20%. Thats huge. Its not just about time, its about income, continuity, and making sure people show up for their care.

Changed Everything. I don't know that I would have a practice without Zanda, to be honest.

Provides clear notes that cuts through a lot of the irrelevant information provided by the patient.

I rely heavily on the calendar. Colour-coded statuses let me see at a glance who's on insurance, who has a discount, who hasn't confirmed yet. One look and I know what's what.

"95% of my notes are now done inside the session window. That's a huge amount of time I used to spend catching up on weekends and evenings.

Once I'd put the work in to tailor it to my mobile dental practice, it became indispensable. I rely on it for everything.

Zanda, I just find, is the most functional, it's the most reliable, it ticks so many boxes.

Zanda allows us to concentrate on what we do best! We absolutely love Zanda. After initial Zanda training, all our counsellors have reported that the system is easy to understand and to work with. Implementation (even for non techies) has been and continues to be a piece of cake :) All our client information is automated and in one place - clients fill in their intake forms (admin and clinical) and weekly assessment forms, while they receive appointment reminders in return. Since moving over to Zanda our no-shows are down to near zero! We also love the integration with Xero - this has reduced our admin time, which means that we have more time to actually see clients.

I came from a practice with admin staff who handled the billing, scheduling, and emails. When I started on my own, I didn't fully know what I was getting into Zanda met all of those needs.

My retention has improved because clients feel heard and they know they've been heard, because it's their own words being reflected back to them in their second visit.

Zanda has made my life at my clinic so easy. From the client portal, custom invoices, sales reports, etc - even for a small business like mine, it all increases my professional image and efficiency! One of the best feature is the customisable clinic note template. Being able to create clinic notes for each type of patient and each interaction has made my patient management so much easier. Automated appointment reminders and communication templates add a professional touch that my patients appreciate.

The interface is really user-friendly, it has great features that are needed for Private Practice and great customer support. I especially love the client profile section and the fact that it's easily adaptable to any client base (such as minors and couples!). You can add contacts to get appointment reminders as well as the client themselves and you can add an emergency contact.

It's working so well, we're expanding to two more locations across the university.

Zanda has made my business more efficient. When you know your way around it, you can do so many things to make life easier as a practitioner. Great for appointments, letters, emails, telehealth, financials, Medicare and even Mailchimp. Integrates with many other systems that allied health use in practice daily.

The SOAP notes setup is excellent, and the fact that these can be delivered online without any hassle makes it more convenient for myself and my clients. I also appreciate the space for files to be stored for each client. When I was looking around for booking systems, this one definitely stood out. Overall, Glad I went with it, and would recommend it.

It's been the best program to use. I have a colleague in another practice who wishes they were on it, as it makes life a whole lot easier. Especially when it comes to the messaging service.

It's so easy to navigate. If I need to spend 5 minutes to pull up a new letter to write to a doctor, you can do that really quickly.

I cut my note-taking from 15 minutes to 5 minutes flat. Cutting my note-taking time by a third is great especially when I think about the caseload I want to hold long-term.

Using the AI has made it so much simpler and I find I no longer avoid note taking. This means less stress as at the end of the day all my notes are done and I can let go of work and relax and be with my family.

It has saved me so much time, not having to manually create invoices or keep excel documents for payments. It has been great going electronic for all my notes and made everything more organised.

Clients love the portal. They love to be able to go in there and book their own. It's great.

It's really saved me from needing to hire that full-time admin person.

Zanda gave me a fully usable account for about a month to play with. I could immediately see how easy it was calendaring, customer info, templates, everything seamlessly integrated.

I was using paper files for years. They were getting out of hand I couldn't keep adding more filing cabinets to my collection. Going paperless with Zanda gave me back about an hour a day.

Moving to Zanda having the templates set up, automation set up, hit send that freed me up to do the calls, do social media, and other things which I would normally have to stay up till 1 or 2 in the morning to do.

Zanda is giving practices the ability to grow and evolve by putting systems in place and making the admin part really easy is really rewarding.

I used to pay for a Zoom account. Once I saw telehealth was already covered in Zanda, I closed out my Zoom subscription. One less monthly bill.

Zanda isn't just integrated it's seamless. You can process an invoice and book the next appointment on the same screen. Adding Bizzy AI on top of that was a huge win.

Zanda is the only system I evaluated across Australia that's advanced enough for student-led clinics. Letting students draft notes and routing them to supervisors for review inside the system is something other practice management softwares just don't have.

With the other practice software, it's like the wild wild west things just go wrong all the time. Zanda's just more reliable and it's so easy to navigate.

A client emailed last-minute asking to switch to virtual. It was just so simple click a couple of buttons and the link was sent. There's so much freedom in that.