Zanda Talks
Practice Management Webinars
All of our past and upcoming “how-to” and practice management focused webinars in one place.
Upcoming Webinars
Register now for the webinars we’re planning soon.
If you can’t make it live, don’t worry you’ll receive an email with the recording.
Think Like a Hacker, Act Like a Pro: Real-World Security Tips for Health Clinics
Join Zanda’s Co-Founders, Damien Adler, Head of Customer Success, and Paul Adler, CTO.
In this webinar:
- Common security risks in health practice settings
- Tips for identifying phishing and social engineering scams
- Simple, practical security measures you can implement right away
Past Webinars
Missed a webinar? Check out our previously recorded webinars and watch or listen in at your own leisure.
What’s New at Zanda: 2025 Mid-Year Update
Join Damien Adler, Zanda Co-Founder & Head of Customer Success, with Claire, Product Engagement & Insights Manager, and catch up on recent feature developments!
In this webinar:
- Learn about new features designed to improve your experience with Zanda
- Watch step-by-step demos
- Find out what’s next
How to Use Zanda Automations to Save Time, Money, and Enhance Client Care
In this webinar, we’ll cover:
- Step-by-step demos of setting up and configuring automations
- Real-world automation examples that will transform your health practice
- Other Zanda features that help you run automations smoothly
From Numbers to Insights: Using Impactful Reports for Health Practices
Discover how Zanda reports can help you better understand your practice’s performance.
In this webinar, we’ll cover:
- Using data to transform your practice
- Step-by-step demos of key Zanda reports
- Tips and best practices for getting the most out of your reports
- Real-world examples of reporting workflows
Introducing BizzyAI: Session Transcription, Note Creation, Writing Assistance, and More
Join Damien Adler, Zanda Co-Founder and Head of Customer Success, and Claire, Product Engagement & Insights Manager, where they’ll introduce you to our new AI-powered transcription and note-taking tool – coming soon to Zanda!
In this webinar, we cover:
- How you can save hours of time each week with BizzyAI session transcription and note-writing
- Step-by-step demos and applications for your own practice
- Our security and privacy standards for this new feature
- How you can use AI effectively, safely, and ethically in your allied health practice
New Year, New Practice: How to Set Up 2025 to be Your Best Year Yet
In this webinar, we cover:
- The importance of setting goals and sustainable habits
- How small changes can make a big difference in your practice
- Practical tips for reaching your business expectations for the year
21 Proven Marketing Hacks to Grow Your Health Practice
Join Damien Adler, Zanda Co-Founder & Head of Customer Success, for a discussion of 21 proven tips for growing your practice, no marketing degree required!
In this webinar, you’ll:
- Uncover tips and strategies that align with your goals and target audience
- Discover practical methods for attracting new clients and filling your schedule
- Gain actionable insights you can implement right away to boost your practice
Boost Your Bottom Line:
How to Create Healthcare Courses that Sell
This Power Talks webinar is hosted by Damien Adler, Zanda Co-Founder & Head of Customer Success, with Megan Walker, Director of MeganWalker.com. Together, they discuss how to diversify your practice’s income streams through healthcare courses.
This webinar covers:
💡 Benefits of diversifying your product offerings and income streams
💡 How to choose a profitable topic and create courses that sell
💡 Common barriers to success and how to overcome them
What’s New at Zanda: 2024 Mid-Year Update
Join Damien Adler, Zanda Co-Founder and Head of Customer Success, with Claire, Product Owner, and catch up on recent feature developments!
In this webinar:
✅ Meet Claire, Zanda Product Owner
✅ Learn about new features designed to improve your experience with Zanda
✅ Get the details about recent calendar enhancements, updates to user permissions, new user settings and more.
Beyond Booking: Expert Tips for Waitlist Management
Join Damien Adler, Zanda Co-Founder and Head of Customer Success, with May, Zanda Associate Product Owner for June’s Power Talks. Learn how to leverage the waitlist feature to take your practice administration to the next level.
In this webinar, we cover:
💡 Why the Zanda waitlist is a game-changer for health practices
💡 Tips & tricks to help you get the most from the waitlist feature
💡 Step-by-step demos of the most powerful waitlist functions
Slash Admin Time and Increase Productivity
How our customers save 10-15 hours per week
Join Damien Adler, Zanda Co-Founder and Head of Customer Success, with Fiona Harrington, Head of Strategy, Marketing & Growth. Together, they discuss time-saving strategies that eliminate admin while driving business success.
Highlights:
- Top productivity strategies used by MBAs globally
- Surprisingly simple tools the most profitable clinics use daily
- PLUS: How our New Automations Feature is taking customer productivity to the next level!
Whether you’re a solo practitioner or run a large group, this webinar will help you make the most of everyone’s time.
What’s New at Zanda: 2024 So Far
Join Damien Adler, Zanda Co-Founder and Head of Customer Success, with Claire, Product Owner, and catch up on recent feature developments!
In this webinar:
✅ Meet Claire, Zanda Product Owner;
✅ Learn about new features designed to improve your experience with Zanda;
✅ Watch step-by-step demos of automations & resource booking.
Is Your Practice Set Up for Balance or Burnout in 2024?
Join Damien Adler, Zanda Co-Founder & Head of Customer Success, with Mike Blackwell, Physitrack Account Executive and Head Physio at Fix Physio, Sydney, and learn how to achieve your goals and balance your energy to have your best year yet.
Cruise Control: Unlock the Power of Practice Automation
Join Damien Adler, Zanda Co-Founder & Head of Customer Success, and Fiona Harrington, Head of Strategy, Marketing & Growth, and explore the possibilities of practice automation.
In this webinar, we cover:
✅ Time saving-strategies that pave the way for increased efficiency and profitability
✅ How to get the most out of Zanda
✅ How to make automation work for you + examples
This webinar is designed for both established practitioners looking to streamline operations and those in new practices aiming to start on the right foot.
Next Level Care: Elevate Your Practice through Customer Service
Join Damien Adler, Zanda Co-Founder & Head of Customer Success, and Diana Golden, Customer Success Team Manager, and learn how customer service can set your practice apart from the competition.
In this webinar, we cover:
✅ The top 5 customer service mistakes
✅ Best practices for customer service in allied health
✅ Zanda tools that keep clients coming back
Scale for Success: How a Virtual Assistant Can Save You Time, Money and Headaches
Join Damien Adler, Zanda Co-Founder & Head of Customer Success, and Kimberley Simmons, Founder of Virtually Irreplaceable, for expert insights on the transformative power of Virtual Assistants in allied health.
In this webinar, we cover:
✅ When to integrate a Virtual Assistant into your practice for optimal results
✅ Key criteria for selecting the right service and maintaining confidentiality
✅ Best practices for seamless collaboration
✅ What to delegate to supercharge your efficiency
What’s New at Zanda
Damien Adler, Zanda Co-Founder and Head of Customer Success, and Claire, Product Owner, catch up on some of the key feature developments from this year!
In this webinar:
✅ Learn about the new features designed to improve your experience with Zanda
✅ Meet Claire, Zanda Product Owner
✅ Get hints about our next release
How to Grow Your Practice With Reports
Join Damien Adler, Zanda Co-Founder and Head of Customer Success, with Justin, Customer Support Agent, and learn how to grow your practice by making data-driven decisions!
In this webinar, we cover:
✅ How to take the pulse of your business using Reports and identify trends
✅ How to use New Client, Retention, Financial and other Zanda Reports to simplify and supercharge your practice
✅ Expert tips & tricks, plus real-world examples
Security & Privacy: News and Updates for 2023
We’re excited to have recently achieved ISO 27001 certification, the internationally recognised standard for data security!
Join Zanda’s Co-Founders, Paul Adler (CTO) and Damien Adler (Head of Customer Success), and learn why this is vital in the current cyber environment. Prepare to dive into the ISO 27001 security standards and discover how Zanda’s security and privacy measures can help you meet your professional obligations, comply with regulations and give you peace of mind.
This webinar is an opportunity for those dedicated to maintaining the highest standards in data security and seeking to empower their practices.
Staying Coordinated with Rosters
Join Damien Adler, Zanda Co-Founder & Head of Customer Success, with Harry, Customer Operations and Technical Lead, to learn how to get the most out of Rosters and scheduling in Zanda!
In this webinar, we cover:
✅ How Rosters help your team stay coordinated and manage time
✅ Setting up availability for your practice
✅ Rostering tips & tricks
Building and Nurturing Referral Relationships
Join Damien Adler, Zanda Co-Founder & Head of Customer Success, with Marketing Manager Danielle Hopkinson, and learn how to develop referral relationships that will help your practice thrive!
In this webinar, we cover:
✅ Best practices for referral outreach and introductions
✅ How to provide effective and efficient referral feedback
✅ Zanda tools to help you track and manage referrers
How to Save Time with Zanda Templates
Join Damien Adler, Zanda Co-Founder & Head of Customer Success, with Ericka from the Customer Success Team, and learn how to use Templates to streamline your practice administration.
In this webinar, we cover:
✅ The ins and outs of Zanda’s Clinical Notes, Forms and Communication Templates
✅ Using Templates to slash admin time, provide faster service and boost profitability
✅ Pro tips for effective implementation
Goal Setting (and Achieving!) for Health Practitioners
Join Damien Adler, Zanda Co-Founder & Head of Customer Success, with Fiona Harrington, Zanda Head of Strategy, Marketing & Growth, for an essential goal-setting and strategy session!
In this webinar, we cover:
✅ How to set and stick to professional and personal goals, including those forgotten New Year’s Resolutions;
✅ Common pitfalls in goal setting (and how to avoid them);
✅ Research-based strategies to help you follow through and have the best year yet – for you and your practice!
Our Favourite Zanda Tips & Tricks
Join Damien Adler, Zanda Co-Founder & Head of Customer Success, with special guest appearances from the Zanda team, as we share our top tips & tricks for getting the most out of Zanda.
In this webinar, we cover:
✅ Pro Tips from our Customer Success Experts
✅ Time-saving efficiency hacks
✅ Quick demos of features you can use right away!
Is it Time to Raise Your Rates?
Join Damien Adler, Zanda Co-Founder & Head of Customer Success, and Gerda Muller, Founder of Private Practice Success and Author of The 7 Figure Practice, for expert insights on setting rates for your services.
In this webinar, we cover:
✅ Knowing your worth
✅ Breaking through psychological barriers associated with charging more
✅ Tips on how to set rates, and communicate changes effectively
Resources from Gerda Muller to help you moving forward:
- Using an Excel Sheet to Set Fees (with Excel Sheet Download)
- Fee Increase Template Letter – For Catch-Up
- Fee Increase Template Letter – For Annual
- The 7-Figure Practice book
Security & Privacy Must-Do’s for Health Practices
A discussion with Paul Adler, Zanda’s Chief Technology Officer (CTO) and Damien Adler, Head of Customer Success, about security and privacy for health practices. You’ll learn about Zanda’s own security and privacy measures and approach, plus they’ll also discuss several critical security measures that all health practices should have in place. Make sure your practice is not vulnerable to security threats with these easy-to-implement tips.
How (And Why) To Use the Client Portal
Join Damien Adler, Zanda Co-Founder & Head of Customer Success, and Irina Shvetsova, Zanda Customer Success Representative, and learn how to use the Client Portal feature to elevate your practice.
In this webinar, we cover:
✅ Why the Client Portal is such a powerful tool for growing your business (and why clients love it!)
✅ How to use the Client Portal to reduce administration and increase cash flow
✅ Pro tips and tricks for seamless implementation
Rethinking Recruiting for Practitioners
Join Damien Adler, Zanda Co-Founder & Head of Customer Success, and Naomi Crosbie-Iwasaki, Zanda People and Culture Manager, for expert strategies on recruiting the right people to join your practice.
In this webinar, you’ll learn:
✅ How to recruit the best practitioners (without going broke!)
✅ The driving forces behind a successful recruitment strategy
✅ About the real competition…and it’s not what you think
Surviving and Thriving in Difficult Times
Join Damien Adler, Zanda Co-Founder & Head of Customer Success, and Danielle Hopkinson, Zanda’s Marketing Manager, to learn how Zanda can help you streamline your practice, PLUS business tips to keep you moving forward.
In this webinar, you’ll learn:
✅ Key processes within Zanda to maximise your profits
✅ Best practices for handling payments
✅ Tips for saving on business expenses
Practice What You Preach
Does it feel like there’s never enough time in the week? Like you don’t have time for your family or personal responsibilities, let alone leisure time? There’s a better way.
In this webinar, Damien Adler and special guest Natasha Ace talk about what it takes to create a work-life balance, or a work-life integration, that enables your practice to thrive, without burning you out.
Session Packs Demystified: Tracking Money, Sessions and Time
Join Damien Adler, Zanda Co-Founder & Head of Customer Success, for a deep dive into our Session Packs Feature.
In this webinar, you’ll learn about:
- What are Session Packs?
- Why do they matter?
- How to set up and use Session Packs to track money, sessions, time, stay compliant and more!
We go over all of it step-by-step…
Top 3 Tips for Marketing Your Health Practice
Join Zanda’s Damien Adler with co-hosts Danielle Hopkinson and Fiona Harrington for this action-packed session all about marketing your health practice!
In this session, you’ll learn the ins and outs of our top 3 marketing tips (with step-by-step instructions!), and leave with the tools to start growing your practice right away.
In this webinar, you’ll learn about:
- Using data you already have – How to leverage Zanda reports for marketing
- Connecting with your clients – How to grow your audience with newsletters and bulk communication
- Growing your referral network – How to master referral marketing and client source tracking
A Brand New Game-Changing Feature: An In-Platform Practice Operations Manual
Whether you’re a sole practitioner, or you run a large, multi-location practice, a comprehensive Practice Operations Manual is essential.
This industry-first feature provides a core set of policies and procedures that are ready to use and easily adapted to your practice.
Growing Your Private Practice with Social Media
Marketing your private practice on social media is one of the most effective ways to attract new clients. However, with so many moving parts involved in running a successful practice, it can be challenging to keep up with the latest trends and strategies across all of your social business accounts and pages.
As clinicians, you may find yourself asking questions like:
Is this social media post ethical?
Does it violate HIPAA?
Will current (or potential) clients see my personal social media posts?
How do I get the most out of using social media to grow my practice?
Watch Replay on Brighter Vision Website!
7 Critical Mistakes Which Reduce Profits, Increase Stress and Chain You to Your Health Business
Seven Critical Mistakes Which Reduce Profits, Increase Stress and Chain You to Your Health Business (Especially in a Pandemic) – Join Damien Adler, co-founder of Zanda, on 16th February with health business mentor Paul Wright- creator of Practiceology and Author of the Amazon Best Seller “How to Run a One Minute Practice” for our Next “Power Talks” webinar!
Eliminate No-Shows in Your Health Practice
Damien Adler, Zanda Co-Founder, walks you through Zanda’s functionality to assist you in eliminating costly no-shows. This 1 hour seminar is sure to provide you with a variety of tools, saving your team time & money in the long run.
5 Online Forms to Streamline Your Practice
In this webinar, Damien Adler, Co-Founder of Zanda shows you how to set and use online forms in your practice to streamline processes and free up your time.
The 5 online form examples that are included in this presentation are; New Client Intake Forms, Informed Consent Forms, COVID Screening Forms, Outcome Measures Forms, and Client Feedback Forms