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HIPAA-Compliant Client Portal for Seamless Online Booking

Offer online bookings, send automated notifications, and ensure better client experiences, all from one intuitive platform.

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Your branded client portal

Give clients a better way to book, pay, and manage records and appointments. Zanda puts your practice front and center with a branded client login area.

Add your portal link to your website and let clients take control of their own schedule. With online appointment booking, they can book 24/7—saving you time and admin costs.

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How online booking works for you

Give clients a user-friendly experience. Set up your portal to let clients book appointments anytime, within your schedule.

Step 1

Share your unique booking URL across your website, email, and socials. Clients tap the link to open your client portal and book at a time that suits them, without needing to call or wait for a reply.

Step 2

Make self-booking easy and reliable. Clients choose a location, practitioner, service, and time, with no messages required. You stay in charge of availability, ensuring every appointment fits into your schedule.

Step 3

Get an alert the moment a booking comes through. Set your notification preferences to be notified instantly via email, SMS, and the Practice Hive. From there, in-platform SMS messaging makes follow-up communication simple.

Built for security and compliance

Trust that every action is secure. Our HIPAA-compliant client portal is designed with security at its core. Every login, form submission, and booking request is encrypted and protected. Focus on care, knowing your systems meet the highest privacy standards.

  • Secure client login with unique credentials
  • Client form access authentication
  • Encrypted data in transit and at rest
  • Access logs and audit trails to track system activity
  • HIPAA-compliant processes across all client interactions

Flexible booking, 
flexible payments

Give clients the option to pay at their convenience. With 24/7 scheduling access through your patient portal for allied health, clients can book sessions anytime and pay by credit card at checkout (when enabled). You’re in complete control: require payment at booking, make it optional, or turn the feature off entirely.

Whether or not online booking is offered, clients can use your portal to view their My Invoices list, download outstanding invoices, and pay online via Stripe. Zanda gives you the flexibility to set up payments and other portal features according to your practice’s needs.

Learn more about payments
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Full control over booking

Accept new clients

Allow new clients to register and book appointments online.

Appointment rules

Set rules like minimum notice for bookings. For example, 12 hours in advance.

My appointments

Let clients view upcoming bookings and join sessions with our telehealth integration.

Cancellation policy

Enforce rules like cancelling at least 24 hours before an appointment.

Clinician preferences

Set availability by clinician, service type, and location—right down to the time slot.

Individual, group, or class

Enable online bookings for individuals, couples, groups, or classes.

Personalized instructions

Add custom messages to guide clients during online appointment bookings.

Terms and conditions

Keep your terms visible and accessible in the secure client portal.

Share online forms

Choose which forms appear for each client to view, complete, or download.

Built for security and compliance

Trust that every action is secure. Our HIPAA-compliant client portal is designed with security at its core. Every login, form submission, and booking request is encrypted and protected. Focus on care, knowing your systems meet the highest privacy standards.

  • Secure client login with unique credentials
  • Client form access authentication
  • Encrypted data in transit and at rest
  • Access logs and audit trails to track system activity
  • HIPAA-compliant processes across all client interactions

See what practitioners say about our client portal

Has made life as a solo practitioner so much easier! Enabling clients to schedule their own appointments and having control over the time frames for booking and cancellation.
Louise B.,
Principal Clinical Psychologist
As a one-woman show, I am able to do what I am trained to do – massage. I don’t have to answer phones, book appointments, email forms, send reminders – the things I need to say to my clients are included in my booking process on the main client portal page.
Vienna M.,
Registered Massage Therapist
I use the booking in via my website (client portal and calendar), which works really well, also find Zanda easy to set up bookings and payments for online workshops. I could probably go back and live without Zanda, to be honest, but life WITH Zanda is much better!
Mr. James Basil
Using Zanda as my booking system means I’m not spending all my time on the phone taking bookings, and it means I can focus my time and energy on making sure my client notes are specific and up to date.
Holly R.,
Business Owner, Massage Therapist
Affordable for a one-person self-employed physio, great integrations with exercise programmes. The client portal is outstanding good to use and my clients love it! Would recommend definitely.
Dom Hallam Physiotherapy
Zanda has all the features I need to run my private practice. I was even able to link my website to the client portal with ease, so my clients can manage their existing appointments online. This feature, among other really helpful features, significantly reduces my administration time, particularly when new clients book.
Stefanie Hagger
My clients are now able to use the Client Portal to make, amend and delete their appointments, depending on my cancellation policy. I have almost no “No Shows” due to the automatically generated email reminders. My clients are more self-sufficient by timing their appointments themselves and not feeling pressured, for example, straight after the session to arrange the next one.
Selma Y.,
Psychotherapist
The functionality is unbelievable… And the “star of the show” as they call it, is their calendar. I switched over from a different online scheduling software, and the whole process took me 3 days. I sent it to a few clients to test the client portal, and they were impressed with how easy it was to use.
Ron D.,
Group Fitness and Outdoor Activities Instructor

Zanda integrates seamlessly with…

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Professions we serve

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Psychology

Designed for psychologists and clinical mental health professionals.

Zanda provides psychologists with secure, compliant tools to manage client records, simplify communication, and run remote sessions with ease.

  • Client Notes & Progress Tracking
  • Client Portal
  • Telehealth Integration
  • Claiming & Billing
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Counselling

Supporting counselors, psychotherapists, therapists, and social workers.

Zanda provides counselors with a secure and easy-to-use platform for efficient client management, enhanced communication, and impactful care.

  • Secure Client Notes
  • Appointment Scheduling & Reminders
  • Telehealth Integration
  • Client Invoicing & Payments
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Physiotherapy

Serving physiotherapists, and movement specialists

Zanda helps physiotherapists zip through their to-do lists with time-saving tools for appointment management, clinical notes, and exercise programs.

  • Appointment Reminders & Online Scheduling
  • Clinical Notes Templates
  • Physitrack Integration
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Speech Pathology

Supporting speech therapists, pathologists, and language specialists.

Zanda provides speech therapists with efficient tools for session management, assessments, and tracking client milestones.

  • Configurable Forms & Assessments
  • Group Session Coordination
  • Integrated Billing & Invoicing
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Occupational Therapy

Efficient tools for occupational therapists and rehabilitation specialists.

Zanda helps practitioners stay on top of appointment management, client documentation, and billing with an all-in-one system that’s easy to use.

  • User-Friendly Calendar & Bookings
  • Treatment Notes & Documentation
  • HIPAA-Compliant Telehealth
  • Automated Invoicing & Payments
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Allied Health

Occupational therapists, homeopaths, massage therapists, naturopaths, and more.

Zanda helps allied health professionals thrive with specialized tools to manage sessions, track progress, and process payments.

  • Clinical Notes & Templates
  • Group Session Management
  • Automated Invoicing
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Osteopathy

The right tools for osteopaths and musculoskeletal health professionals.

Zanda makes practice management simple with flexible scheduling, secure documentation, and automated billing, ensuring smoother practice operations.

  • Multi-Location Calendar
  • Custom Notes & Body Charting
  • HIPAA-Compliant Zoom Telehealth & Client Portal
  • Integrated Invoicing & Payments
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Social Work

Designed for social workers, case managers, and behavioral health professionals.

Zanda provides client-centered tools for appointment coordination, documentation, and communication, ensuring smooth workflows and more effective support services.

  • One-Click Calendar Management
  • Access Notes from Anywhere
  • HIPAA-Compliant Telehealth
  • Custom Forms & Invoicing
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Massage Therapy

Practice management for massage therapists and bodywork practitioners.

Zanda makes it easy to organize appointments, track treatment progress, and handle billing for efficient practice operations.

  • Online Booking & Reminders
  • Custom Notes & Progress Tracking
  • Secure Client Management
  • Intuitive Invoicing & Payments
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Chiropractic

Efficient tools for chiropractors and spinal health professionals.

Zanda helps chiropractors simplify patient management with easy scheduling, secure documentation, and hassle-free billing—all in one platform.

  • Drag-and-Drop Calendar
  • Custom Treatment Notes
  • HIPAA-Compliant Intake Forms
  • Integrated Invoicing & Payments
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Mental Health

Designed for therapists, psychologists, counselors, and social workers.

Zanda equips mental health practitioners with secure tools for client management, telehealth, documentation, insurance claiming, and documentation.

  • HIPAA-Compliant Zoom Telehealth
  • Custom Treatment Notes
  • Online Booking & Reminders
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Podiatry

Supporting podiatrists and foot health specialists.

Zanda helps podiatrists stay organized with seamless appointment coordination, secure documentation, and integrated billing—keeping the focus on patient outcomes.

  • Intuitive Calendar & Bookings
  • Custom Treatment Notes
  • HIPAA-Compliant Zoom Telehealth
  • Flexible Invoicing & Payments
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Nutrition

Practice management for nutritionists, dietitians, and wellness practitioners.

Zanda improves scheduling, documentation, and billing with tools built to support client progress and coordinate daily tasks.

  • Intuitive Calendar & Bookings
  • Custom Notes & Progress Tracking
  • HIPAA-Compliant Telehealth
  • Flexible Invoicing & Payments
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Naturopathy

Simplified admin for naturopaths and holistic wellness practitioners.

Zanda helps naturopaths manage client appointments, records, and payments with ease, ensuring a well-organized workflow.

  • Drag-and-Drop Calendar
  • Custom Notes & Session Tracking
  • Client Portal & Telehealth
  • Integrated Invoicing & Payments
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Homeopathy

All-in-one system for homeopaths and holistic health practitioners.

Zanda simplifies practice management with easy scheduling, secure client records, and integrated billing, reducing admin work for a smoother workflow.

  • Flexible Calendar & Bookings
  • Custom Treatment Notes
  • HIPAA-Compliant Telehealth
  • Automated Invoicing & Payments
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Acupuncture & Chinese Medicine

Simplified admin for acupuncturists and Chinese medicine practitioners.

Zanda reduces admin workload and improves efficiency for holistic health practitioners with easy calendar management, secure documentation, and seamless billing.

  • User-Friendly Calendar & Bookings
  • Custom Treatment Notes
  • HIPAA-Compliant Zoom Telehealth
  • Integrated Invoicing & Payments
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Personal Training

Supporting personal trainers, fitness coaches, and strength specialists.

Zanda includes streamlined scheduling, online payments, and secure client management.

  • Easy Scheduling & Automated Reminders
  • Configurable Note Templates
  • Client Portal & Zoom Integration
  • Invoicing & Payments
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