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Timely vs. Zanda

The Best Timely Alternative for Allied Health Practitioners

What's the difference between Timely and Zanda?

When choosing between Timely and Zanda, consider which features matter most to your practice. If you need a waitlist to automatically fill cancellations, or treatment note templates to cut admin time, Zanda is the stronger choice.

Timely vs Zanda: Top highlights

1

Fill cancellations with minimal effort

Fill cancellations with minimal effort

Last-minute cancellations are stressful and costly. Zanda's waitlist feature lets you send bulk SMS messages to clients who match your criteria (wait time, availability, preferred practitioner), so open slots fill quickly with minimal effort from you.

Timely has no waitlist feature.

2

Built specifically for healthcare professions

Built specifically for healthcare professions

Zanda is built specifically for allied health, trusted by thousands of practitioners across 85 health sectors. Timely is built primarily for beauty and wellness businesses, which means health practitioners often find key features missing and end up patching gaps with third-party tools.

3

Treatment note templates to save you time

Treatment note templates to save you time

Timely doesn't support treatment note templates, a gap that hits health practitioners hard. Zanda gives you over 100 specialized, fully customizable templates for free, with support for text areas, image and body charts, multiple-choice, tick boxes, and more.

Timely lets you add notes or upload documents, but those documents have to be created outside the app first.

4

Two-way SMS messaging for convenient communication

Two-way SMS messaging for convenient communication

Both Timely and Zanda send email and SMS messages from within the app, but only Zanda receives responses there too. Two-way SMS keeps every conversation in one place, so you're never switching between systems to track replies from clients, colleagues, or other providers.

5

More affordable pricing

More affordable pricing

Zanda gives you more features at a lower price. Compared to Timely's Innovate plan (the closest feature-equivalent), Zanda costs significantly less as your practice grows. At 7 practitioners, Timely is more than double the price.

See why health practices love Zanda

Zanda is purpose-built for allied health. Whether you're running a solo clinic or a multi-location practice, Zanda gives you everything you need to manage clients, notes, billing, and communications in one connected system.

44k+

Users

1.5M+

Invoices per month

1M+

Client notes a month

Timely vs Zanda: Side-by-side comparison*

Here's how Zanda and Timely compare across the features that matter most.

Getting started
Zanda
Timely
Free trial
Yes
Yes
Money-back guarantee
Yes
No
Data import service
Yes
Yes
Scheduling & bookings
Calendar management
Allows for single, group, and personal appointments, as well as classes.
Yes, but doesn't give the option for group appointments.
Online bookings
Auto-accepted and synced to your diary. Portal supports logo, header image, and brand colors.
Clients can book online or purchase a gift voucher.
Waitlist
Yes
No
Communication
SMS & email reminders
Up to 3 reminders per appointment.
Up to 2 reminders per appointment.
2-Way SMS chat
Send and receive SMS and emails directly in the app.
Can send SMS, but can't receive responses in-app. Email replies go to the practitioner's inbox.
Clinical tools
Telehealth
Simple, secure, and compliant with all health standards.
No
Online forms
Fully integrated. Request information and signatures before bookings. Choose from specialist customizable templates or build your own. Apply clinic branding.
Yes, but requires downloading their separate app 'Consult – Customizable Forms'.
Treatment notes
100+ specialized, fully customizable templates with text areas, image/body charting, multiple choice, tick boxes, and more. Duplicate previous notes easily.
Can add a note or upload a document, but documents must be created outside the app.
Practice Operations Manual
Industry-first feature with 100+ ready-to-use policies, fully editable for your practice.
No
Payments & billing
Invoices & payments
Assign invoices to insurers or companies. Combine multiple appointments into one statement and auto-populate with insurance details.
Yes, but no insurance details, no combined statements, and no payer assignment. Invoices can be emailed with a payment link.
Credit card processing
Yes
Yes, via their TimelyPay feature. Each payment incurs a small transaction fee.
Client management
Client management system
Yes
Yes, but can't include insurance details or custom client classifications (e.g., diagnosis, health status).
Reports & analytics
Yes
Yes, but some reports require a Zapier subscription.

*This comparison article reflects information available as of April 2020.

Still need a hand deciding?

Our team is ready to help via email, live chat, or our knowledge base.

Reviews

See customer reviews for Zanda.

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Features

Learn about our practice management system.

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Pricing

See how affordable Zanda really is.

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Data import

We'll help you import your data for free.

Data Import

What Practitioners Are Saying

This is the easiest, most user-friendly booking platform. I can't believe that it has everything I need to run my practice and is so easy to use.
Beth Fernandes
I love the clinical notes feature and how easily I can upload supporting documents to every case. I love that it can send digital forms and has a patient portal. I am able to keep all documents relating to each patient together more easily. I also love that I can add clinical notes on the go on mobile, save them as a draft and complete them later.
Nicole C.
We love Zanda, it has reduced no-shows. Made invoicing, reporting and management of the administration tasks so much easier. I wish I had found it for our practice from the get-go!!!
Aley Light
I am so glad that I switched from a previous, less effective software to Zanda. Despite not being a software guru, I could get used to many helpful features on Zanda to reduce the administrative work to a minimum. The Online Booking and Forms features are so practical that give clients the freedom to book and submit information themselves. No more time-consuming back-and-forth emails.
Selma Yanik
Lots of automations that make admin easy. Lots of developments over time that continue to improve the software. Lots of engagement with users to figure out what people want and need out of the software.
Joel Moffat
It's working so well, we're expanding to two more locations across the university.
Edyta Kubieniec, Project / Implementation Lead (oversees clinic software across allied health disciplines)
James Cook University (JCU) — student-led clinics

Professions we serve

Psychology

Designed for psychologists and clinical mental health professionals.

Counselling

Supporting counsellors, psychotherapists, therapists, and social workers.

Physiotherapy

Serving physiotherapists, and movement specialists.

Speech Pathology

Supporting speech therapists, pathologists, and language specialists.

Occupational Therapy

Efficient tools for occupational therapists and rehabilitation specialists.

Allied Health

Occupational therapists, homeopaths, massage therapists, naturopaths, and more.

Osteopathy

The right tools for osteopaths and musculoskeletal health professionals.

Social Work

Designed for social workers, case managers, and behavioral health professionals.

Massage Therapy

Practice management for massage therapists and bodywork practitioners.

Chiropractic

Efficient tools for chiropractors and spinal health professionals.

Mental Health

Designed for therapists, psychologists, counselors, and social workers.

Podiatry

Supporting podiatrists and foot health specialists.

Nutrition

Practice management for nutritionists, dietitians, and wellness practitioners.

Naturopathy

Simplified admin for naturopaths and holistic wellness practitioners.

Homeopathy

All-in-one system for homeopaths and holistic health practitioners.

Acupuncture & Chinese Medicine

Simplified admin for acupuncturists and Chinese medicine practitioners.

Personal Training

Supporting personal trainers, fitness coaches, and strength specialists.

Try Zanda for yourself!

Start your free trial before the end of the month and get 50% off for six months. Switch from Timely with full migration support and a team that helps you get set up the right way.

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