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Medesk vs. Zanda

The Best Alternative to Medesk for Allied Health Practitioners

Why users look for a Medesk alternative

When choosing the best practice management system for your practice, it is vital that you make an educated decision based on the features and functionalities offered. Although Medesk and Zanda have some similarities, there are some key differences that set them apart.

In short, if your practice would benefit from a waitlist feature and advanced two-way communication, then you'll be better off with Zanda.

Medesk vs Zanda: Top highlights

1

In-practice Operations Manual

In-practice Operations Manual

Zanda is the only practice management system with an in-platform Practice Operations Manual. We've included over 100 policies and procedures (developed by industry experts) to help you run your practice smoothly and professionally.

When you begin your free trial, you'll have immediate access to the Practice Operations Manual. Medesk doesn't offer this feature.

2

Waitlist feature to fill cancellations

Waitlist feature to fill cancellations

At Zanda, we understand how time-consuming it can be to fill cancellations, and when they come at short notice, they also carry a potential loss of earnings should the appointment slot go unfilled.

Unlike most systems which simply list clients waiting in the order that they joined the queue, Zanda enables the list of clients to be filtered and sorted by criteria such as current length of wait, availability, and preferred clinician.

Medesk does not offer a waitlist feature, so any cancellations must be filled with manual outreach.

3

Free online bookings and payment processing

Free online bookings and payment processing

Both Zanda and Medesk facilitate online bookings via the client portal, but only with Medesk will you be charged a fee for the feature.

In addition, both systems are able to process online payments via an integration with Stripe. Accepting online payments enables practitioners to require prepayments for online bookings, reducing the risk of no-shows.

Although there is no fee associated with setting up an account with Stripe, there is a small fee per transaction made. For this reason, there is no additional charge incurred when using Stripe with Zanda, whereas Medesk charges for the integration.

4

Advanced two-way communication

Advanced two-way communication

Good communication is vital when running a health practice, which is why both systems facilitate email and SMS messaging, including appointment reminders, but with one notable difference.

Unlike Medesk, Zanda supports two-way communication directly within the app. All communication sent and received is grouped together for seamless conversations with clients, colleagues, and other healthcare professionals.

When sending appointment reminders to your clients, only Zanda is able to process any SMS responses received, updating them within the diary to either confirm or cancel.

5

Improved marketing and client relationships

Improved marketing and client relationships

As well as bulk email capabilities within the app, Zanda offers a free integration with Mailchimp. Both of these are ideal for increasing your marketing efforts and improving on existing client relationships.

Mailchimp allows for 12,000 emails to be sent per month at no cost. By importing your client database directly into your Mailchimp account, you'll be set to start sending beautifully designed emails in no time.

Medesk does not facilitate bulk email, nor does it offer an email marketing integration.

Meet Zanda: The heart of smart health practices

Zanda is an all-in-one practice management platform built specifically for allied health practitioners. It brings scheduling, billing, clinical notes, communication, and reporting into a single connected system.

40k+

Users

100k+

Invoices per month

650k+

Client notes a month

Medesk vs Zanda: Side-by-side comparison*

This comparison of Zanda and Medesk breaks down pricing, functionality, and support, so you can choose the right system for your practice.

Getting started
Zanda
Medesk
Free trial
14-day free trial with access to all features, including SMS messaging. Free data import service included.
Free trial is available on request.
Money-back guarantee
Yes
No
Data import service
Comprehensive data import service, free of charge.
There is no mention of a data import service on Medesk's website.
Scheduling & bookings
Calendar management
Yes
Yes
Online bookings
Online bookings can be made via the portal, automatically updating the calendar. No added fee. Apply branding including a logo, header image, personalized booking instructions, and brand colors.
Yes, but available as a paid add-on.
Waitlist
See who's waiting, their preferred practitioner, and availability. SMS messages can be sent directly to those on the waitlist.
No
Communication
SMS & email reminders
Send up to 3 SMS and email reminders per appointment, with flexible sending times. Responses auto-update appointment status within the diary.
Yes, but responses must be manually updated in the diary.
2-Way SMS chat
2-way SMS messaging between clients, colleagues, and other healthcare professionals via the SMS panel within the app.
Messages sent to clients are one-way only.
Bulk email & Mailchimp
Bulk email from within the app, plus a free Mailchimp integration for email marketing campaigns.
Medesk does not facilitate bulk email or offer an email marketing integration.
Clinical tools
Telehealth
Yes
Yes
Online forms
Library of specialized and customizable forms, or create your own. Collect signatures and apply practice branding. All responses are automatically saved to the client file.
Fully customizable consultation forms for all specialties. Able to automate consent forms.
Treatment notes
Over 100 specialized and fully customizable templates. Easily duplicate previous notes and view the full edit history.
More than 60 pre-prepared templates provided. An account manager can help with creating templates and customizations.
Practice Operations Manual
This industry-first feature provides a core set of policies and procedures that are ready to use and easily adapted to your practice.
No
Payments & billing
Invoices & payments
Yes
Yes
Credit card processing
Payments can be required and processed at the time of online booking, during home visits, and directly through the client portal via Stripe.
Able to process credit cards through a Stripe integration, available for an additional charge.
Client management
Client management system
Yes
Yes
Reports & analytics
Yes
Yes

*This comparison article reflects information available as of April 2020.

Seamless switching: Support & onboarding

Make the transition from Medesk to Zanda with confidence. Our team handles your free data migration, provides onboarding support, and guides your setup. You stay in control throughout the process, with a system that works the way you do.

Free data import service

Transfer your practice data securely and accurately. We'll take care of the import so nothing gets left behind.

Data Import

Personalized onboarding

Book a walkthrough with our team to get set up correctly. We'll tailor the process to fit your clinic's needs.

Book a Time

Responsive support

Get help promptly from a team that understands allied healthcare. Our Customer Success Team is dedicated to helping your practice thrive.

Contact Us

Zanda Academy

Learn at your own pace with step-by-step guides and videos. Get practical help with features, workflows, and time-saving tips.

Academy

What Practitioners Are Saying

Life changing. [Describing BizzyAI in one sentence to a colleague]
Mikha Roos
The Zanda team is friendly and available they jump on the case, they don't give up, they work through the challenges with you.
Shalav, Solo Private Practice
Psychologist
I would definitely encourage them to try BizzyAI because it saves time and stress, improves accuracy and engagement and presence with the client.
Sallyanne Keevers
It's so easy to navigate. If I need to spend 5 minutes to pull up a new letter to write to a doctor, you can do that really quickly.
Ben Taylor, The Deepwater Practice
Psychologist
Zanda actually listens to its customers. New features keep arriving.
Edyta Kubieniec, Project / Implementation Lead (oversees clinic software across allied health disciplines)
James Cook University (JCU) — student-led clinics
I cut my note-taking from 15 minutes to 5 minutes flat. Cutting my note-taking time by a third is great especially when I think about the caseload I want to hold long-term.
Miki Skinner, Founder / Owner
Solo private practice

Professions we serve

Psychology

Designed for psychologists and clinical mental health professionals.

Counselling

Supporting counselors, psychotherapists, therapists, and social workers.

Physiotherapy

Serving physiotherapists, and movement specialists.

Speech Pathology

Supporting speech therapists, pathologists, and language specialists.

Occupational Therapy

Efficient tools for occupational therapists and rehabilitation specialists.

Allied Health

Occupational therapists, homeopaths, massage therapists, naturopaths, and more.

Osteopathy

The right tools for osteopaths and musculoskeletal health professionals.

Social Work

Designed for social workers, case managers, and behavioral health professionals.

Massage Therapy

Practice management for massage therapists and bodywork practitioners.

Chiropractic

Efficient tools for chiropractors and spinal health professionals.

Mental Health

Designed for therapists, psychologists, counselors, and social workers.

Podiatry

Supporting podiatrists and foot health specialists.

Nutrition

Practice management for nutritionists, dietitians, and wellness practitioners.

Naturopathy

Simplified admin for naturopaths and holistic wellness practitioners.

Homeopathy

All-in-one system for homeopaths and holistic health practitioners.

Acupuncture & Chinese Medicine

Simplified admin for acupuncturists and Chinese medicine practitioners.

Personal Training

Supporting personal trainers, fitness coaches, and strength specialists.

Switch from Medesk today!

Ready to make the move from Medesk? Zanda gives you a waitlist feature, two-way SMS, a full Practice Operations Manual, free online bookings, and a free data import service — all with support 7 days a week. Start your free trial and see the difference from day one.

Free trial