Healthie vs. Zanda

Good communication can drastically improve the running of a practice, be it with clients, colleagues or other healthcare providers. Only Zanda gives you two-way SMS and email conversations with clients, all from within the software. Healthie's SMS and email capability is limited to automated appointment reminders.

Zanda also supports bulk SMS and email for communications such as promotions or updating clients about a change of address or operating hours, while this isn't an option with Healthie.

In addition, Zanda integrates with Mailchimp, the world's largest marketing automation platform. This integration lets you create professional email campaigns to grow your practice and stay at the forefront of clients' and referrers' minds. Mailchimp is free for up to 2,000 contacts, so you can market your practice without paying for an additional service. This integration is unavailable to Healthie customers.

Both Healthie and Zanda offer a waitlist function, allowing practitioners to fill appointments that have recently become available. With Healthie however, the waitlist function is only used for group appointment types.

With Zanda, the waitlist feature is more flexible and can be used for individual appointments. There will always be cancellations in any practice, and a waitlist with the ability to fill individual appointments will give you the best chance of filling any open slots, saving your practice time and money.

While both Zanda and Healthie offer automated appointment reminders, only Zanda has the ability to automatically update client appointment confirmations directly into your calendar. This feature saves your practice both time and money, reducing the effort that you put into confirming appointments and dealing with the impact of no-shows.

With Healthie, practitioners will receive an email confirmation of a cancellation or rescheduled appointment, but the calendar won't update automatically.