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e-clinic vs. Zanda

The Best e-clinic Alternative for Allied Health Practitioners

What's the difference between e-clinic and Zanda?

Both e-clinic and Zanda are solid options, but if you're looking to streamline your practice while reducing costs — and your practice would benefit from two-way communication, a waitlist to fill cancellations, and a free data import — Zanda is the stronger choice.

e-clinic vs Zanda: Top highlights

1

Affordable pricing

Affordable pricing

Zanda's pricing is structured by the number of practitioners in your practice; you pay the same whether you're at the lower or upper end of your plan size. e-clinic pricing is set per individual account for up to 5 users; beyond that, you need to contact them for a quote. For growing practices, Zanda offers far more predictable and affordable costs.

2

Free data import

Free data import

At Zanda, switching systems shouldn't mean losing your data or paying for a costly migration. We offer a comprehensive data import service at no cost. Our specialists upload your data from the export file of your previous system. e-clinic requires you to request a quote via their helpdesk, with pricing based on the time required for the import.

3

More than just appointment reminders

More than just appointment reminders

Both systems send SMS and email appointment reminders, but only Zanda automatically processes client replies, updating the booking status to confirmed or canceled directly in your calendar. With e-clinic, replies go to the practitioner's email and must be manually updated, which can lead to missed notifications.

4

Seamless two-way SMS and email communication

Seamless two-way SMS and email communication

Both systems support bulk SMS and email, but only Zanda enables seamless two-way conversations — with clients, colleagues, and other healthcare providers — all from within the app. With e-clinic, all outbound messages are one-way only.

5

Waitlist to effortlessly fill cancellations

Waitlist to effortlessly fill cancellations

Unlike e-clinic, Zanda has a built-in waitlist. When a cancellation opens up, filter waiting clients by availability, preferred practitioner, and wait time, then send a bulk SMS directly from the waitlist. Slots get filled fast with minimal effort.

See why health practices love Zanda

Zanda is purpose-built for allied health. Whether you're running a solo clinic or a multi-location practice, Zanda gives you everything you need to manage clients, notes, billing, and communications, without the limitations of add-on pricing.

40k+

Users

100k+

Invoices per month

650k+

Client notes a month

e-clinic vs Zanda: Side-by-side comparison*

Features
Zanda
e-clinic
Free trial
14-day free trial with access to all features, including SMS messaging and data transfer.
No — the only option is to book a demo.
Calendar management
Multiple appointment types with color coding, appointment flags, multiple locations, and flexible recurring availability. Syncs with Google Calendar.
Yes, but more restricted than Zanda. Supports multiple locations, recurring availability, and appointment flags for arrived, did not attend, and completed.
SMS & email reminders
Up to 3 SMS and email reminders per appointment with flexible sending times. Responses automatically update the appointment status in the calendar.
Automated SMS and email reminders with flexible sending times. Responses do not auto-update the calendar.
2-Way SMS chat
Seamless two-way conversations directly through the app.
Messages sent are one-way only.
Telehealth
Yes
Mentioned in a blog post, but not clearly supported on the website.
Online forms
Fully customizable templates or build your own. Apply clinic branding. Send via SMS or email link. Responses and signatures auto-save to the client record.
Online form builder for clinical and consent forms. Able to collect signatures.
Client management system
Yes
Yes
Treatment notes
100+ specialized, fully customizable templates with text areas, image/body charting, multiple choice, tick boxes, and more. Duplicate previous notes and view full edit history.
Yes, but limited customizations. Pre-prepared templates are available, and practitioners can create their own. Supports image and body charting with annotation.
Online bookings
Via the client portal. Branded with logo, header image, and brand colors, plus cancellation policy and custom instructions. Appointments auto-update the calendar. Add a booking link to your website or your Facebook page.
Online bookings supported. Limited information on capabilities and branding options.
Waitlist
Yes
No waitlist feature.
Invoices & payments
Combine multiple invoices for insurance or business billing. Calendar alerts for outstanding payments. Block clients from booking if they have unpaid invoices. Integrates with Xero and Stripe.
Integrates with Xero. Invoices can be assigned to insurance, a contact person, or a company.
Credit card processing
Yes, at booking, during home visits, or via the client portal (Stripe).
Built-in payment platform for online payments. Unclear whether payments can be processed at the time of booking.
Reports & analytics
Yes
Yes
Money-back guarantee
Yes
No
Data import service
Comprehensive data import service, free of charge.
Must request a quote via helpdesk. Pricing based on time required to complete the import.
Practice Operations Manual
Industry-first feature with 100+ ready-to-use policies, fully editable.
No

*This comparison article reflects information available as of April 2020.

Why should you choose Zanda?

No installation or setup charges

As a fully web-based system, Zanda requires no software installation. Simply log in from any computer, tablet, or smartphone. e-clinic requires a professional installation appointment and charges a setup fee.

In-platform Practice Operations Manual

Zanda is the only practice management system that includes a ready-to-use Practice Operations Manual — 100+ policies and procedures developed by industry experts, included at no extra cost. Edit, archive, or add your own any time.

No risk with our money-back guarantee

Start your account today. If Zanda isn't the right fit within your first 12 months, we'll refund 100% of your subscription fees, no questions asked.

Still need a hand deciding?

Our team is ready to help via email, live chat, or our knowledge base.

Reviews

See customer reviews for Zanda

Reviews

Features

Learn about our practice management system

Features

Pricing

See how affordable Zanda really is

Pricing

Data Import

We'll help you import your data for free

Data Import

What Practitioners Are Saying

Zanda is the only system I evaluated across Australia that's advanced enough for student-led clinics. Letting students draft notes and routing them to supervisors for review inside the system is something other practice management softwares just don't have.
Edyta Kubieniec, Project / Implementation Lead (oversees clinic software across allied health disciplines)
James Cook University (JCU) — student-led clinics
Everything is accessible from the diary functionality. We are an NDIS-funded service and it provides a user-friendly resource for managing invoices and record keeping.
Jay H.
After years of typing notes through every session, my wrists were hurting and the screen time was wrecking my eyes. With Bizzy AI, I can cover the screen and just talk with my client. That's how therapy is meant to be
Shalav, Solo Private Practice
Psychologist
BizzyAI can help elevate your notes and save you time.
Andrew Glynn
Zanda templates are awesome too! They have a vast library of templates that you can use or edit to make your own. You can also start from scratch and create your own templates for client notes, email automation, and forms. I am very pleased that when a client registers for the client portal, they will receive an automatic email with the client forms they need to complete prior to their appointment with me.
Jeanette De Witt
So far, so good. The site is user friendly and the set up instructions are clear to follow as they are broken down into step by step instructions. At present, I am liking their automation options as it helps to save time. Hoping more automation options become available.
Sheona

Professions we serve

Psychology

Designed for psychologists and clinical mental health professionals.

Counselling

Supporting counselors, psychotherapists, therapists, and social workers.

Physiotherapy

Serving physiotherapists, and movement specialists.

Speech Pathology

Supporting speech therapists, pathologists, and language specialists.

Occupational Therapy

Efficient tools for occupational therapists and rehabilitation specialists.

Allied Health

Occupational therapists, homeopaths, massage therapists, naturopaths, and more.

Osteopathy

The right tools for osteopaths and musculoskeletal health professionals.

Social Work

Designed for social workers, case managers, and behavioral health professionals.

Massage Therapy

Practice management for massage therapists and bodywork practitioners.

Chiropractic

Efficient tools for chiropractors and spinal health professionals.

Mental Health

Designed for therapists, psychologists, counselors, and social workers.

Podiatry

Supporting podiatrists and foot health specialists.

Nutrition

Practice management for nutritionists, dietitians, and wellness practitioners.

Naturopathy

Simplified admin for naturopaths and holistic wellness practitioners.

Homeopathy

All-in-one system for homeopaths and holistic health practitioners.

Acupuncture & Chinese Medicine

Simplified admin for acupuncturists and Chinese medicine practitioners.

Personal Training

Supporting personal trainers, fitness coaches, and strength specialists.

Ready to Switch from e-clinic?

Switching from e-clinic is straightforward. Zanda offers certified ISO compliance, lower costs, full migration support, and functionality that works the way you do. Try it free and experience the best alternative to e-clinic for allied health professionals who want more control and less admin in their day.

Free trial with Zanda