Zanda Health

DGL Practice Manager vs. Zanda

The Best Alternative to DGL Practice Manager for Allied Health Practitioners

What's the difference between DGL Practice Manager and Zanda?

In short, if telehealth, online bookings and a waitlist feature are important to your practice, as well as marketing and accounting integrations, then Zanda is the logical option for you.

DGL Practice Manager vs Zanda: Top highlights

1

Secure telehealth video appointments

Secure telehealth video appointments

When you're unable to meet patients in person, Zanda's telehealth video call feature lets practitioners continue serving their communities wherever they are.

The feature is not only extremely simple to use but also secure and compliant with all health standards (including HIPAA), using end-to-end encryption and peer-to-peer connections. Simply send your client their unique link, and they can join with a single click.

DGL's website makes no mention of any telehealth features or similar third-party integrations.

2

Reduced administration with online bookings

Reduced administration with online bookings

Client portals are a great addition to any practice. They can drastically reduce the time you spend on admin and empower your clients.

Zanda's most loved portal functionality is online appointment booking. After viewing their preferred practitioner's availability, your clients can book and manage their own appointments at their convenience. With the option to add a 'book now' button to your website or Facebook page, you can receive bookings from both new and existing clients, regardless of the time or day.

Choose to set appointment rules and custom online availability, apply your cancellation policy, or customize further with your clinic branding, including a logo, header image, brand colors, and personalized instructions.

It appears that DGL does not offer a client portal, nor does it support online bookings.

3

Automated appointment confirmations

Automated appointment confirmations

Automated appointment reminders almost eliminate the risk of no-shows a practice will experience, and whilst they are offered by both Zanda and DGL, the way in which responses are handled is very different.

Only Zanda can process SMS responses and subsequently update the booking status in the diary (including color-coding) to reflect any changes. This means that you can easily see who has confirmed and who may need an additional reminder.

Auto-processing is convenient not only for the client but also for the practitioner, eliminating the need for manual processing of responses. It also eliminates the risk of missed responses in a busy inbox.

4

Waitlist to effortlessly fill cancellations

Waitlist to effortlessly fill cancellations

One feature that really sets the two systems apart is Zanda's waitlist feature. Cancellations are usually followed by time-consuming manual outreach to ensure the appointment isn't wasted, but with many occurring at short notice, this process can be stressful and occasionally unsuccessful.

With Zanda, you can reclaim your valuable time. In just a few clicks, you can send a bulk SMS message directly to a select group of clients, based on criteria such as their preferred practitioner and availability, all via the app.

This is not something offered by DGL Practice Manager.

See why health practices love Zanda

Zanda is purpose-built for allied health. Whether you're running a solo clinic or a multi-location practice, Zanda gives you everything you need to manage clients, notes, billing, and communications in one connected system.

40k+

Users

100k+

Invoices per month

650k+

Client notes a month

DGL Practice Manager vs Zanda: Side-by-side comparison*

Here's how Zanda and DGL Practice Manager compare across the features that matter most.

Getting started
Zanda
DGL Practice Manager
Free trial
14-day free trial with access to all features, including SMS messaging.
No
Money-back guarantee
Yes
No
Data import service
Comprehensive data import service, free of charge.
There is no mention of a data import service on the DGL website.
Scheduling & bookings
Calendar management
Choose from multiple appointment types with color coding. Able to set appointment flags to show booking status. Can support multiple locations and flexible recurring availability patterns.
Yes, but with limited functionality compared to Zanda.
Online bookings
Online bookings can be made via the portal, automatically updating the diary. Apply branding to the booking portal, including colors, a logo and a header image. A booking link can be added to a website or Facebook.
No online booking portal is possible with DGL Practice Manager.
Waitlist
Yes
No
Communication
SMS & email reminders
Send up to 3 SMS and email reminders per appointment, with flexible sending times. Responses auto-update appointment status within the diary.
Send up to 5 SMS and email reminders per appointment with flexible sending times. Responses do not auto-update the appointment status.
2-Way SMS chat
2-way SMS chat supported with clients, colleagues and third parties from the SMS panel within the app. Messages are grouped together into conversations.
No
Clinical tools
Telehealth
Yes
There is no mention of telehealth on the DGL Practice Manager website.
Online forms
Request information, including signatures, prior to bookings to maximize the use of appointment time. Choose from a library of customizable specialist templates, or create your own. Responses are automatically saved and added to the client record.
The website mentions digitizing current paper forms for editing and storing in the system, but does not mention supporting client online completion.
Treatment notes
Over 100 specialized and fully customizable templates. Choose to add/remove multiple choice and tick boxes, note sections, image and body charting with annotation and much more. Unlimited creation and storage of templates. Easily duplicate previous notes and view the full edit history.
Yes, but there are far fewer customization options than with Zanda. Able to annotate onto custom clinical pre-saved images for diagnosis and procedure outcomes.
Practice Operations Manual
This industry-first feature provides a core set of policies and procedures that are ready to use and easily adapted to your practice.
No
Payments & billing
Invoices & payments
Fully integrated invoicing. Able to set calendar alerts to flag clients with outstanding payments, and alert practitioners of new bookings made by clients with unsettled invoices. Also able to block clients from booking until fully settled. Integrates with Xero and Stripe.
Yes, but limited invoicing options compared with Zanda. No integration with Xero or similar. Integration with Worldpay for payments.
Credit card processing
Payments can be required and processed at the time of booking online, during home visits or telehealth appointments, and directly through the client portal.
Payments can be processed via their Worldpay integration.
Client management
Client management system
Yes
Yes
Reports & analytics
Yes
Yes

*This comparison article reflects information available as of April 2020.

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What Practitioners Are Saying

So far, so good. The site is user friendly and the set up instructions are clear to follow as they are broken down into step by step instructions. At present, I am liking their automation options as it helps to save time. Hoping more automation options become available.
Sheona
Zanda' is very easy to use, maintain and extract reports you need for your analysis and calculations. I always have a history of patient's improvements, their activity and all financial reports periodically and by product or service. I recommend Zanda.
H.S.
Zanda has all the features I need to run my private practice. I was even able to link my website to the client portal with ease, so my clients can manage their existing appointments online. This feature, among other really helpful features, significantly reduces my administration time, particularly when new clients book.
Stefanie Hagger
With the other practice software, it's like the wild wild west things just go wrong all the time. Zanda's just more reliable and it's so easy to navigate.
Ben Taylor, The Deepwater Practice
Psychologist
I love most everything about Zanda. Super easy to use and has made our client management more efficient.
Demetrius Gabriel
It's given me back a life, I've gained at least 2 hrs a day. I'm able to be present with the client for the whole session rather than trying to store in my brain things that I wanted to remember for my notes. I don't have that problem now. Within a few minutes of a client leaving the office the notes are completed. I can now leave work at work and not bring it home.
Pete Flower

Professions we serve

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