Zanda Health

Clinic-Assist vs Zanda: The Best Alternative to Clinic-Assist for Allied Health Practitioners

What's the difference between Clinic-Assist and Zanda?

A practice management system can change the way you operate your clinic, so choosing the best one for your business is an important decision. Although Clinic-Assist and Zanda are both great options, we've highlighted some key differences which you should be aware of.

In a nutshell, if two-way communication and robust integrations are important in your practice, as well as a waitlist function to fill cancellations, then Zanda will be the best option for you. Particularly if your clients are mostly based outside of the UK – see below to find out why.

Clinic-Assist vs Zanda: Top highlights

1

Waitlist to effortlessly fill cancellations

Waitlist to effortlessly fill cancellations

Cancellations are inevitable for health practices, but they shouldn't cause extra work or allow time to be wasted. They can occur for many reasons; maybe your client's availability has changed, or they simply no longer require their appointment. To ensure there is no financial loss, cancellations would usually be followed up with manual outreach, by either yourself or your team, which is extremely time-consuming.

Zanda eliminates any stress, and saves you time, with the Waitlist feature. In just a few clicks, you can send a bulk SMS message to a select group of clients based on criteria such as length of wait, availability and preferred practitioner. All you have to do is watch as your empty slots fill up!

2

Accept online bookings with the Client Portal

Accept online bookings with the Client Portal

Both Clinic-Assist and Zanda have a client portal, but with very different functionalities; the most notable difference being the online booking capabilities. Unlike Zanda, Clinic-Assist does not allow clients to book their own appointments online. Allowing clients to do this not only saves you time on administration, but also enables clients to book at their convenience, which allows for round-the-clock appointments (and payments)!

With Zanda you can add a 'book now' link to your website or facebook page, with clients then able to view their preferred clinician's availability, as well as book, reschedule or cancel their own appointments, and even pay for them at the time of booking.

3

Zanda caters to practices of all sizes

Zanda caters to practices of all sizes

Zanda's software is suitable for solo practitioners, as well as multi-location clinics. Clinic-Assist, on the other hand, state that they are ideally suited to a 3+ practitioner/clinician or an expanding clinic, and if you do not fall into this bracket then it is unlikely that Clinic-Assist will be suitable.

If we compare the pricing for 3+ practitioners for both systems, you will see that for 3 practitioners you will pay the exact same price, but the more practitioners you have, the more substantial the saving would be with Zanda. Clinic-Assist operate on a monthly flat-rate of £20 per user, whereas we aim to support your growth by reducing the cost of each individual practitioner as your requirement increases.

4

In-platform Practice Operations Manual

In-platform Practice Operations Manual

Practice policies and procedures are essential, but they're also time-consuming to create and may be overlooked. When you start with Zanda, you're choosing the only practice management system with an in-platform Practice Operations Manual, including more than 100 policies and procedures already developed for you. You can edit, delete and archive the existing policies and add your own.

If it sounds too good to be true, it's not! And it's all available to you at no additional cost. Clinic-Assist doesn't offer this feature, you'll only find this at Zanda. We're constantly thinking about how to make practice management easier and more streamlined, and we're proud to bring this to you.

Meet Zanda–Your all-in-one practice management solution

Zanda is the best alternative to Clinic-Assist for health practitioners who want simplicity without compromise. As an all-in-one practice management platform, Zanda replaces multiple tools with one intuitive system. You'll get seamless data migration, built-in automations, and ongoing support from a team that truly understands how allied health practices work.

40k+

Users

100k+

Invoices per month

650k+

Client notes a month

Clinic-Assist vs Zanda: Head to head*

Here's a comparison of Zanda and Clinic-Assist to help you choose the right fit. See how Zanda delivers better value, built-in features, and support without the extra add-ons.

Pricing
Zanda
Clinic-Assist
Free trial
Yes
Yes
Money-back guarantee
Yes
No
Core Functionality
Calendar management
Yes
Yes, limited recurring availability options
2-way SMS chat
Yes
No
Telehealth
Yes
No
Online Forms
Customizable online forms. Request information, including signatures, prior to bookings to maximize use of appointment time. Send via email or SMS with responses auto-saving to the client file.
Yes, able to create custom online forms for screenings with their form builder.
Client management system
Yes
Yes
Treatment notes
Over 100 specialized, fully customizable templates, including image and body charting with annotation. Set up as many templates as you need for different types of requirements.
Yes, but only 2 pre-prepared templates provided. Can create new templates but with limited customizations compared with Zanda. No images for annotation. Clinicians are unable to view the entire note edit history.
Online bookings
A booking link can be added to a website or Facebook. Online bookings automatically update your diary. Booking portal can be branded with a logo, header image, and brand colors.
Clients are unable to book appointments online. The online portal is not customizable with clinic branding.
Waitlist
Yes
Yes
Invoices & payments
Able to combine invoices for multiple individuals for business or insurance purposes, can generate aged receivable reports, set calendar alerts to flag clients with outstanding payments. Integrates with Xero and Stripe.
Yes, but very restricted functionalities compared with Zanda. Able to integrate with Xero.
Credit card processing
Payments can be required and processed at the time of booking online
Credit card payments cannot be accepted online.
Reports & analytics
Yes
Yes
Learning & Support
Data import service
Comprehensive data import service
No
Practice Operations Manual
This industry-first feature provides a core set of policies and procedures that are ready to use and easily adapted to your practice.
No

*This comparison article reflects information available as of April 2020.

Compliance & security: Certified protection for modern practices

Built for privacy-first care, Zanda is a secure alternative to Clinic-Assist that meets global healthcare compliance standards. ISO 27001 certified and compliant with The Privacy Act, HIPAA, and more, it safeguards patient data and supports practices that value security.

Rigorous Security Standards

We're dedicated to providing a safe digital environment that meets and often exceeds industry best practices and regulatory standards. Every step of our data migration process is designed to prevent unapproved access or data leakage.

Expertise Meets Security

Each data migration team member understands the sensitivity of the information they handle. They adhere to a strict code of conduct and follow rigorous security protocols to ensure the confidentiality and safety of your data.

Compliance

Zanda complies with global data protection standards, including ISO 27001, GDPR, HIPAA, and Australia's Privacy Act. We align our data handling practices with these protocols, providing an extra layer of assurance about our commitment to data security.

Data Integrity

As we transfer your data, we work to maintain its accuracy and consistency. Post-migration, we conduct thorough quality checks to verify the integrity of the imported data.

Continuous Improvement

We believe in continuous improvement and adaptation. As technology evolves and new threats emerge, we adjust our security measures accordingly.

The Zanda Difference

When you make the move to Zanda, you're opting for a superior practice management system with unparalleled data security.

Success stories from clinicians

Easy to set up, I liked the forms templates which I customised to suit my private practice. I was able to create an automatic response, and a new client intake form is sent out automatically when a new client books. Plus it has an integrated payment system. So far I'm impressed with the intuitive way that it is set up. The help info online and customer support has exceeded my expectations so far.
Ann Cox
Zanda is so easy to use. It gives me peace of mind in my private practice as a counsellor as it's very professional and keeps notes safe. The app is super helpful too when you are on the go and you need to check your appointment diary or quickly respond to a client.
Angie
I use the booking in via my website (client portal and calendar) which works really well, also find Zanda easy to set up bookings and payments for online workshops. I could probably go back and live without Zanda, to be honest, but life WITH Zanda is much better!
Mr James Basil
Over the past year Zanda has proven a great tool for managing my counselling practice. I love its Zoom integration. I've greatly benefited from their private and secure AI note-taking tools to remove friction and help overcome my perfectionism with client note-taking. Their customer service has also been excellent.
Jeremy Ward
Zanda has allowed me to arrange bookings easily alongside my other job. It allows me to personalise client records so I have all the information that I need. I know everything is safe and secure with the system and I can generate invoices, emails and text messages easily.
Calluna Holistics
I use Zanda for my private practice as a therapist with diary management, record keeping, telehealth calls, and invoicing, and have been doing so for a couple of years. It is a straightforward system to use for invoicing, and this helps me keep on top of the financial aspects of my work.
Lydia Pell

Seamless switching Support & onboarding

Transition from Clinic-Assist to Zanda with ease. Every account includes free data migration and training to get you up and running quickly. Enjoy onboarding support that's responsive, reliable, and focused on helping your practice succeed from day one.

Free data import service

Transfer your practice data securely and accurately. We'll take care of the import so nothing gets left behind.

Data Import

Personalized Onboarding

Book a walkthrough with our team to get set up correctly. We'll tailor the process to fit your clinic's needs.

Book a Time

Responsive Support

Get help promptly from a team that understands allied healthcare. Our Customer Success Team is dedicated to helping your practice thrive.

Contact Us

Zanda Academy

Learn at your own pace with step-by-step guides and videos. Get practical help with features, workflows, and time-saving tips.

Academy

Professions we serve

Ready to switch? Replace Clinic-Assist with confidence

Upgrade to Zanda, the ISO 27001-certified Clinic-Assist alternative trusted by practitioners worldwide. Take advantage of certified security, lower costs, and richer features in one comprehensive platform. Start your free trial today.