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Zanda Launches Major Client Portal Upgrades to Provide Seamless Self-Service

Zanda Launches Major Client Portal Upgrades to Provide Seamless Self-Service

Zanda, a leading provider of practice management software for allied health practices, today announced a major upgrade to its client portal, introducing expanded customization options, improved navigation, and new tools that streamline communication between practices and their clients. These enhancements give practices greater control over what clients can access, while elevating the overall client experience.

Zanda’s mission is to make practice management easy and enjoyable and these upgrades help health practices provide clients with a professional portal that reinforces Zanda as one of the most comprehensive and configurable practice management platforms in the allied health industry.

The upgraded client portal allows practices to decide exactly which features are visible to clients, including online bookings, invoices, forms, and a brand-new waitlist request page. For example, practices that don’t offer online booking can still use the portal to share invoices and forms, collect payments, and receive waitlist submissions — making the portal valuable for every type of allied health business.

“The new branding options are giving health practices more professional self-service options for their clients, and further updates are on the way. We have exciting plans for the future of the client portal, including appointment rescheduling and service filtering by location and practitioner.”

— Damien Adler, Zanda Co-Founder and Head of Customer Success

Newly released client portal features include:

  • Enhanced Branding Options — Upload a logo, apply brand colors, and add a custom header image for a polished, professional client experience.
  • New Portal Forms Page — A dedicated hub where clients can view, submit, and download forms, with full practice control over which forms appear.
  • New Waitlist Requests — Clients can now add themselves to a practice’s waitlist directly from the portal.
  • Google Analytics Integration — Gain insights into how clients find and engage with your client portal.
  • Updated Portal Access Settings — Practices can independently enable or disable online bookings, invoice viewing (including payments and downloads), accepting waitlist requests, and the new forms page.
  • Enhanced Home Page Interface — A redesigned client login and registration experience featuring a cleaner layout and more intuitive flows.

Together, these updates provide a more flexible, fully featured client portal that helps practices offer a smoother, more professional experience while reducing administrative workload.

For additional details or to explore the new client portal features inside your account, visit the Zanda Knowledge Base.

About Zanda

Zanda is a global healthcare practice management platform trusted by over 40,000 health practitioners worldwide. It includes calendar management, automated appointment reminders, telehealth, online forms, clinical notes, client management, payments and invoicing, online booking, reports and analytics, and a lot more.

Zanda is designed specifically for health clinics and is used by thousands of practices ranging from solo practitioners to large, multi-location practices. Our vision is to provide the ultimate practice management system that makes running health practices easier, simpler, and more rewarding.

About Katie Patterson

Katie Patterson is Zanda's Head of Brand and Communications, a results-driven marketing leader with over 15 years of experience in branding, communications, and content strategy across technology, SaaS, and cybersecurity. At Zanda, she leads a team of marketers, designers, and communicators, amplifying the brand's voice and fostering authentic connections across audiences. Passionate about thought leadership and customer advocacy, Katie transforms ideas into meaningful stories that inspire action and drive growth.