Meet the Enhanced Client Portal: How to Showcase Your Brand and Improve Customer Service

Fiona Harrington is a strategic marketing leader and entrepreneur with a passion for using technology to help small businesses run better. With an MBA from the University of Melbourne and experience at Accenture as a strategy consultant, she combines analytical thinking with a deep understanding of communication, leadership, and growth. Previously, Fiona co-founded Word of Mouth Online, Australia's leading business reviews platform, which she and her partner grew to over 400,000 reviews before its acquisition in 2015. Today, she channels her expertise into customer communications, building strong teams, and leading with purpose at Zanda.

Damien AdlerCo-Founder & Head of Customer Success, Zanda

Damien Adler is a registered psychologist, best-selling author, entrepreneur, and Co-Founder of Zanda. He has a background in health administration, having held senior positions in the public health sector. He later founded a successful group private practice, and it was there that Damien discovered his passion for using technology to make life easier for health practitioners. These days, Damien dedicates his time to improving healthcare practices through technology. His unique insights stem from working closely with thousands of practitioners worldwide, from hospital settings to private practices, allowing him to identify universal challenges and opportunities within allied health. Damien's unique blend of practical experience and technological insight makes him respected in advancing healthcare practice efficiency and effectiveness.