Virtual Assistant / Reception Services, Australia

LM Virtual Support offers neuro-affirming and inclusive admin assistance to allied health practitioners, specializing in clinic management, NDIS, and small business admin.

About LM Virtual Support

Louise from LM Virtual Support believes in creating an inclusive and neuro-affirming space to support allied health practitioners, helping them achieve a better work-life balance by managing their admin needs.

With personal and professional experience working with occupational therapists, speech therapists, social workers, and psychologists, Louise values collaboration, mutual respect, empathy, and kindness in every client relationship.

As a trusted virtual assistant, Louise offers expert support in the following areas:

• Email & calendar management: appointment setting, confirming, rescheduling.
• Billing & invoice management: NDIS, Medicare, private health.
• Creating and/or maintaining templates: ASD assessments, psycho-educational assessments, and functional capacity assessments.
• Proofreading: Reports, NDIS letters, client/stakeholder emails.
• Customer service: Email or phone communication with clients, caregivers, and stakeholders.
• Maintaining or creating records: Client waitlists, intake forms, spreadsheets.
• General admin or ad-hoc tasks where needed.

With over 10 years of administrative experience and having worked as a team leader in a multidisciplinary allied health clinic, Louise will help your business in a way that aligns with you, ensuring you feel valued and supported in a judgment-free space.

Being a parent to 2 neurodivergent children, Louise appreciates and understands that everyone communicates differently. She welcomes you to reach out in a way that feels right to you and values your decision to do so.

Contact Details