Our Global Team Supports Practices Around the World
Our team is positioned across the globe, but we're united in our mission to make health practice management easy and enjoyable.
Join Our Team
Meet The Team
We've been fully remote since 2010, working across 39 countries, 19 timezones, and counting!
Damien
Co-Founder & Head of Customer Success
Meryl
Customer Success Team Manager
Katie
Customer Success Team Lead (US)
Harry
Customer Operations & Technical Lead
Tanja
Customer Support Agent
Stephanie
Customer Support Agent
Anu
Customer Support Agent
Rachel
Customer Support Agent
Vicky
Customer Support Agent
Ericka
Senior Customer Support Agent
Tara
Customer Support Agent
Olyvia
Customer Support Agent
Nicole
Customer Support Agent
Abizar
Customer Support Agent
Irina
Customer Support Agent
Jack
Data Import Specialist
Trevor
Data Import Specialist
Olexiy
Data Import Specialist
Braden
Customer Support Agent
Jessica
Customer Support Agent
Oana
Customer Support Agent
Damien
Co-Founder & Head of Customer SuccessDamien’s experience as a clinician and co-founder of a successful private practice, along with his interest in business and technology, created a desire to build a better practice management system. He is extremely passionate about helping health care practices and says; “I can’t think of a more rewarding way to spend my time than providing a system that helps healthcare professionals do what they do best.” For fun, Damien enjoys travelling, mountain bike riding, taking on DIY projects that exceed his skill level(!), and going fishing with his daughter.
Meryl
Customer Success Team ManagerMeryl leads our global Customer Success Teams, ensuring every customer receives high-quality support. Meryl values the passionate people at Zanda, the fully remote flexibility, and the constant evolution of both the platform and internal processes. Known for calm, clear communication and big-picture thinking, she empowers others with heart and structure. Outside work, you’ll find her walking her dogs, meal prepping, enjoying time with family, or diving into a good book or podcast. Her dream is to spend a year exploring Europe in a campervan with her family, discovering hidden gems and enjoying slow mornings.
Katie
Customer Success Team Lead (US)Katie leads the US Customer Success Team and helps customers learn how to use the platform to save time and money. With a genuine passion for helping people, she thrives on making a positive difference for allied health practices. Outside work, Katie enjoys spending time with her dogs at the beach or local river, cooking, gardening, and exploring weekend festivals and farmers markets.
Harry
Customer Operations & Technical LeadHarry manages technical investigations, strengthens internal support systems, and ensures smooth, responsive handling of system issues for both customers and the team. Calm under pressure and driven by accountability, he brings clarity to complex situations and a direct, empathetic communication style that helps others feel supported. Outside of work, you’ll usually find him in the gym, hiking a trail, or climbing. Fun fact: Harry once seriously considered becoming a park ranger—fewer emails, more time in the bush!
Tanja
Customer Support AgentTanja connects with clients through meetings, live chat, and email, ensuring they feel supported every step of the way. A true people person, she loves helping clients get the most from Zanda and resolving any challenges they face. Known for her caring nature and persistence, Tanja won’t give up until a problem is solved or a suitable workaround is found. Outside work, she enjoys skiing, boogie boarding, camping, 4WD adventures, and spending time with family and friends. Her dream? To earn her pilot’s license and fly a light airplane.
Stephanie
Customer Support AgentStephanie provides customer support from Australia and likes the work-life balance that comes with working at Zanda, along with the passionate and motivated team. Stephanie brings special skills in education and high-level administration to her role, and when she’s not working at Zanda, she enjoys watching anime, trying new restaurants and DIY home projects.
Anu
Customer Support AgentAnu provides customer support from Australia and brings previous experience in technical support and medical administration. She feels happy when helping customers resolve their technical issues and ensuring that they’re satisfied! Outside of Zanda, Anu loves baking, gardening, sightseeing and listening to music. Her secret ambition is to visit all the wonders of the world, and two are already checked off the list!
Rachel
Customer Support AgentWith a background as a practice manager, nutritionist, and customer support pro, Rachel brings a wealth of experience to her role on the Customer Success Team. She loves the flexibility, strong team culture, and work-life balance that let her thrive. Outside of work, Rachel’s likely off exploring new places, running, dancing at festivals, or getting creative with painting and interior design. Her dream? To live in Spain and speak fluent Spanish.
Vicky
Customer Support AgentVicky values making a meaningful impact through technology—whether streamlining workflows or resolving issues quickly—to make healthcare delivery more efficient and human-centered. Vicky excels at clear, empathetic communication, providing calm and supportive solutions in time-sensitive situations. Outside of work, she enjoys spending time with her boys and friends, staying active at the gym, traveling, and making memories on family ski holidays. Her secret dream is to live in a mountain chalet for a few months each year—skiing by day and cozying up with family by night.
Ericka
Senior Customer Support AgentEricka has a talent for turning technical support into a positive experience, and approaches every interaction with a knack for clear, friendly communication. Especially skilled at helping non-technical users feel confident, Ericka makes even the trickiest issues feel manageable (ask her about the egg carton explanation for defragging a hard drive!). Outside of work, she paints, writes music, and spends time with her partner Mo, their two cats, and her family. Her dream? To open a queer-friendly art space, café, and alcohol-free karaoke lounge—a creative hub for connection and self-expression.
Tara
Customer Support AgentTara helps customers troubleshoot issues, navigate the system, and get the most out of their experience. She thrives on being part of a caring, collaborative team and finds it rewarding to make health professionals’ days a little easier. Tara excels at solving problems and guiding clients through tricky situations. Outside of work, she enjoys spending time with family and friends, exploring the outdoors, reading, cooking, and embracing creativity. Fun fact: Tara was on Nickelodeon as a kid—a childhood claim to fame!
Olyvia
Customer Support AgentOlyvia helps customers through emails, live chats, and video calls. She loves the team spirit at Zanda, and how, even from a distance, everyone feels connected. A true team player, Olyvia balances business focus with a passion for making work fun. When she’s not helping customers, she’s snowboarding, attending concerts, traveling, or hanging out with friends. Fun fact: she loves cars and racing and dreams of taking her Audi S4 onto a racetrack one day.
Nicole
Customer Support AgentNicole supports customers with everything from onboarding to troubleshooting, with a focus on truly listening and understanding their needs. She especially enjoys connecting with clients over video calls—putting faces to names and building real relationships. Outside of work, Nicole is a passionate traveler, yoga enthusiast, and fiction writer who loves creating new worlds through storytelling. Her ideal day? Sitting by the beach with a sketchbook and watercolors. She dreams of eventually living abroad and is currently eyeing Portugal as her next adventure.
Abizar
Customer Support AgentAbizar writes support articles to make it easy for people to understand how they can use Zanda to its full potential. He loves showcasing the different features within the system and says that ‘once you start using them – you won’t be able to live without them!’ He writes like he talks, and loves to make our documentation simple and light-hearted (sometimes even funny!). When he’s not working, you can find Abizar playing volleyball, listening to podcasts, exploring the countryside or watching too much TV. He dreams of living long enough to see people settle on Mars!
Irina
Customer Support AgentBased between Romania and the UK, Irina helps customers with everything from troubleshooting to learning new features. Her goal is to ensure every customer feels heard, supported, and is confident using the platform. She loves being part of a kind, collaborative team. With empathy and adaptability at the core of her work, Irina is always ready to jump in, learn, and grow. Outside of work, she enjoys snowboarding, surfing, DJ-ing, cooking, and traveling. Her big dream? To visit every country in the world.
Jack
Data Import SpecialistJack specializes in data migrations for new customers, with a focus on document transfers. Known for his experience in automating migration tasks, Jack values working alongside a friendly and hardworking team. Outside of work, he enjoys spending time with his partner, playing games, and studying engineering. Fun fact: he has an irrational love for avocado and cottage cheese.
Trevor
Data Import SpecialistTrevor puts his experience in data migration and project management to use as a member of our data import team. He enjoys working with his colleagues at Zanda, the flexibility of remote work and the supportive culture. Outside of work, Trevor enjoys playing and designing video games, photography, writing fiction and spending time with friends and family. A secret ambition is to make a video game for a Nintendo console.
Olexiy
Data Import SpecialistOlexiy is part of our data import team. His results-driven, curious nature makes him perfect for his role as he strives to get the best outcome for our new clients, making their switch to Zanda as seamless as possible. He loves to develop new skills and processes, and really enjoys working within the team. Olexiy’s main passion is the sea, so outside of work, you’ll often find him windsurfing and participating in yacht crossings, and he hopes to one day visit the Caribbean Islands.
Braden
Customer Support AgentBraden is a member of Zanda’s Customer Support team, where he helps practitioners make the most of their Zanda experience. Curious, reliable, and always ready to tackle a challenge, he enjoys learning new things and helping users find practical solutions. When he's not supporting customers, he loves spending time outdoors, working on hands-on projects, catching up with friends, and being a proud dad to his young son.
Jessica
Customer Support AgentJessica Thompson-Coleman helps practitioners get the most out of the platform through hands-on support and quick, practical problem-solving. Based in the United Kingdom, she's highly organized and naturally curious, with a knack for breaking down complex issues into solutions that actually work. She loves being part of a global team focused on improving the experience for healthcare professionals and their patients. Outside of work, you'll find her working out, cooking, watching Formula 1, or chipping away at her not-so-secret goal of becoming fluent in Italian.
Oana
Customer Support AgentOana Orbonas helps practitioners and practice owners get the most out of Zanda, answering questions, troubleshooting issues, and guiding customers through workflows so their practices run smoothly. Based in Romania, she's patient and empathetic, with a love of digging into problems to find practical solutions and a knack for making technical topics easy to understand. What she enjoys most is the variety of her day-to-day, working alongside a team that truly cares about helping customers, and seeing a problem solved that makes someone's day a little easier. Outside of work, she's usually with family, friends, and her animals, cooking, swimming, traveling, or snowboarding in the winter. Fun fact: her friends are convinced she belongs on a cooking show, thanks to her habit of feeding everyone around her.
Paul
Co-Founder & Chief Technology OfficerPaul has built several successful technology businesses and loves the intellectual challenge of building scalable and robust software systems. His aim is to make Zanda ever more powerful, while also maintaining the simplicity that makes people’s lives easier. Paul enjoys working with his team of skilled developers and solving complex problems together. He is also a keen adventurer and has scaled many of the world’s tallest mountains – including Everest! When not working, Paul spends his time skiing, cycling, or taking his kids on mini outdoor adventures.
Szymon
Head of EngineeringAs Head of Engineering at Zanda, Szymon leads the development of scalable, user-focused technology that powers healthcare practices around the world. With a career focused on SaaS products including Base CRM, Zendesk, and Physitrack, he brings deep technical expertise and a passion for building high-performing engineering teams and products that make a real impact. Outside of work, he enjoys spending time with his family, trail running, hiking, cycling, and skiing, usually with a healthy dose of competition involved.
Aleksei
Software EngineerAleksei is a Software Engineer and Team Manager at Zanda who brings persistence and commitment to his role. Aleksei enjoys working with his friendly and professional colleagues from all over the world. Outside of work, Aleksei finds joy in hiking, travelling and watching series. A secret dream is to visit the Hobbiton movie set in New Zealand.
Richard
Team ManagerRichard is one of our software developers and enjoys collaborating on tasks together with his team. He likes the most working on parts when there is a positive outcome for our clients. Richard enjoys spending time with his family and playing games online with friends. One of his dreams is to explore the world with his family.
Aleksandar
Team ManagerAleksander is part of our software engineering team and enjoys both the collaboration between people and the flexibility that comes with working remotely at Zanda. He’s adaptable and likes learning new things. Outside of work, Aleksander enjoys spending time with family and the occasional fishing trip! A secret ambition is to create a board game one day.
Flippie
Team ManagerFlippie leads a team of skilled engineers, managing and collaborating on projects driven by the Product team. He thrives on the variety of work and the dedication of his teammates, who consistently go above and beyond. With a strong engineering background, Flippie takes a holistic approach to system design, always striving for simplicity and avoiding unnecessary complexity. Outside of work, he enjoys spending quality time with his family and restoring their new home on a 4000m² plot. His quiet ambition? Building a life where his family can truly thrive.
David
Team ManagerDavid, Software Developer at Zanda, is a team player eager to learn from others while sharing his own valuable experiences. The culture and technology stack are what he likes most about working for Zanda. Away from work, David enjoys playing tennis and golf. A secret ambition is to run a charity one day.
Michael
Software EngineerMichael is a software engineer at Zanda, where he builds new features and solves problems with creativity and care. Michael values the freedom to experiment and the support of a smart, collaborative team, making every challenge rewarding and fun. Outside work, he spends time with his young daughter, building wild LEGO creations, and indulging his love of outer space. His dream? To create his own technology product—useful, beautiful, and a little bit fun—maybe even inspired by LEGO or something from another planet.
Syed
Software EngineerSyed is a software developer responsible for creating and maintaining new Zanda features. He enjoys the friendly atmosphere as well as the challenges that come with his role. Syed’s special skills lie in seeking ways to improve the platform and its architecture – he also loves to program. Beyond work, he enjoys nature through hikes and sightseeing.
Goran
Software EngineerGoran is part of our engineering team, and prides himself in being a team player with meticulous attention to detail. He enjoys working with Zanda colleagues worldwide and appreciates the flexibility, allowing him more family time. Outside of work, Goran enjoys spending time with his daughter, reading, gaming and cooking. His secret ambition is to become a jiu-jitsu black belt.
Tamas
Software EngineerTamas helps Zanda customers by improving reliability and performance, drawing on a strong technical background across multiple fields. He enjoys working with a wide variety of people and thrives on solving complex challenges. A keen traveler, Tamas loves meeting people from all walks of life around the world. His secret dream? To live on a peaceful ranch one day.
Amar
QA EngineerAmar is a QA Automation Engineer, supporting his team and ensuring quality across the product. He values the flexible work hours, trust from colleagues, and client feedback. With strong skills in QA automation, pipelines, integrations, and DevOps basics, Amar is always looking to grow. Outside work, he enjoys spending time with family and friends. His future goal is to become a DevOps engineer.
Oleg
Software EngineerOleg was one of Zanda’s first employees and has even moved countries while working with us! Oleg has worked on most areas of the Zanda code and his ability to break tasks into formal processes and algorithms helps ensure our system gets more robust, while ever more and more practices are using it. Oleg enjoys the fact that he can use a range of technologies and tools in order to find the best solution. Outside of work, Oleg enjoys reading and running.
Manoj
Software EngineerManoj works on implementing new features and resolving technical issues. He values the flexibility of location and time, and enjoys collaborating with a talented global team. Passionate about using his technical skills to solve business problems, Manoj strives to deliver the best possible outcomes. Outside of work, he loves spending time with his family, going on outings, and listening to music. His dream is to return to his favorite childhood farm and enjoy time there with friends.
Helmy
Software EngineerHelmy is part of the Engineering team, focusing on the UI and adding new features that enhance user experience. He values the company culture, flexibility, and working alongside talented teammates. With many years of experience in UI/UX design, Helmy brings great attention to detail, a user-focused mindset, and strong problem-solving skills. Outside of work, he enjoys road trips with his wife and two daughters, exploring new small towns and following wherever the road takes them. His dreams include living by the beach or owning a ranch near the mountains.
Tihomir
Software EngineerTihomir is part of our team of software engineers and brings extensive programming knowledge from his previous experience. When asked what he likes most about working for Zanda, he said he loves both working within the team and the projects themselves. Tihomir continually strives to be a better version of himself in whatever he does. Outside of work, you’ll occasionally find him in the gym, but he mostly spends his weekends exploring and visiting different places around his home.
Njegos
Front-End EngineerNjegos works in front-end development and appreciates the amazing team and flexible work environment. A self-starter who is organized and patient, he brings focus and dedication to every project. Outside of work, Njegos is an avid reader, amateur cook, and language enthusiast. A fun ambition of his is to be able to dunk a basketball—and he’s currently training to make it happen.
Andrei
Software EngineerAndrei is part of our software engineering team and likes that Zanda plays an important role in improving people’s lives. He’s curious by nature, likes to learn and tries to achieve a balance between seeing the bigger picture and getting things done. Outside of work, Andrei enjoys going to concerts, reading, writing, sports, running (and a lot more!). His secret ambition is to write a novel.
Dario
Software EngineerDario is a Software Engineer focused on building and improving features to make Zanda the best practice management system available. He loves the positive, respectful culture and supportive colleagues that make Zanda a great place to work. With a strong interest in AI and emerging technologies, Dario brings innovation to his development projects. Outside work, he enjoys spending time with his wife and two sons—and as a licensed pilot, he loves taking to the skies whenever he can.
Marko
Software EngineerMarko is a Software Engineer at Zanda who appreciates the flexible hours and opportunities for growth. He specializes in software design and enjoys staying active through sports in his free time.
Dawid
Software EngineerDawid is a full stack Engineer who brings new features to life and keeps things running smoothly. He values the fully remote setup, flexible schedule, and working alongside a skilled, supportive team in a flat and open culture. Known for asking sharp questions and being direct yet open in communication, Dawid thrives on collaboration and continuous improvement. Outside of work, you’ll find him exploring nature, running, hiking, or hunting down the best specialty coffee spots with his wife. His dream? A quiet house in the forest or mountains—with a view and no neighbors in sight.
Grzegorz
QA EngineerGrzegorz works in Quality Assurance at Zanda, ensuring both the process and final product meet high standards. He enjoys collaborating with skilled experts and takes a broad, qualitative view to continuously improve outcomes. Outside of work, he stays active with family and friends. His goal? To visit as many countries as possible.
Mateusz
Software EngineerMateusz is part of our engineering team and appreciates the flexibility, atmosphere and working with the qualified people at Zanda. When he isn’t at work, Mateusz stays active with sports, and also has an interest in beekeeping! He has a border collie named Kodi, and his dream to have a big garden with more animals.
Aleksandra
Software EngineerAleksandra develops new features at Zanda, where she enjoys the supportive culture and flexible work environment. She loves solving problems and brings a keen eye for detail to everything she does. Outside of work, she spends as much time outdoors as possible and hopes to learn to play the piano one day.
Sergiu
Software EngineerSergiu is a full-stack developer at Zanda, currently focused on integrating AI to boost the platform’s functionality and user experience. He thrives in a collaborative team and loves working with modern tech. When he’s not coding, Sergiu enjoys sports, family time, and learning new things—with the dream of one day building his own smart home from the ground up.
Matej
Software EngineerMatej helps build new features that make life easier for Zanda customers. He loves working alongside talented teammates and is always learning new technologies to improve performance and user experience. Outside of work, you’ll find him traveling or spending time with friends—his goal is to visit as many countries as possible.
Mart-Marie
Product Operations & Experience ManagerMart-Marie leads Product Operations at Zanda, working closely with the Product Owner and Design teams to help shape a product that truly makes people’s lives better. She brings a strong sense of customer empathy to her role—always questioning, never assuming—to ensure thoughtful, user-centered decisions. When she’s not optimizing operations, you’ll find her enjoying countryside walks, exploring new places, or relaxing with her husband and their dog. Fun fact: she met her husband through an online gaming community—proof that meaningful connections can start anywhere, even on a virtual quest.
Claire
Product Engagement & Insights ManagerClaire leads stakeholder engagement and community feedback at Zanda, ensuring the product evolves with customer needs. With over a decade at Zanda and a background in healthcare, she brings a unique ability to connect insights to strategy—helping shape features that truly make an impact. Outside of work, she’s often in the garden, out with her dogs, listening to audiobooks, or tackling a home project. Her dream? To one day have enough land for a big garden—and plenty of room for the dogs to roam.
May
Product OwnerMay is part of the Zanda product team, helping implement new features and keep the platform running smoothly. She loves the daily variety and opportunities to collaborate. A natural problem solver, May enjoys tackling puzzles both at work and in life. Outside the office, she’s an outdoor enthusiast who loves hiking, snowboarding, and surfing. Fun fact: she makes her own homemade ice cream with unique flavors like chili mango and black sesame.
Fiona
Head of Strategy, Marketing & GrowthFiona looks after communications and expansion into new markets for Zanda. She has previously built several businesses – each based on using technology to help small businesses. She has an MBA and has also worked with a large strategy consultancy, but is most passionate about helping small business owners succeed. She loves using technology to make people’s lives easier and is passionate about productivity and simplicity. When not working, Fiona enjoys spending time on the lake with her family, doing yoga, paddle-boarding, or entertaining friends.
Ryan
Head of Growth & DemandRyan is an experienced marketing leader with a strong focus on demand and growth marketing. He is passionate about helping allied health professionals streamline their administrative processes, making it easier for them to establish and grow successful independent practices. With a data-driven mindset and a competitive spirit, Ryan thrives on creating strategies that deliver full-funnel results. His analytical approach brings a results-focused edge to the team. Outside of work, you’ll find Ryan mountain biking, tackling house projects, and exploring new travel destinations.
Jessica
Chief Buzz OfficerJessica leads video content production for Zanda, from demos to customer success stories and founder chats. With a knack for storytelling and capturing moments that connect, she’s always on the lookout for fresh ways to bring Zanda to the world. Outside of work, Jessica enjoys aerial silks, camping with her family, and cooking new recipes with her kids. Her secret ambition is to open her own aerial silks studio!
Irina
Product & Community SpecialistAs Product & Community Specialist at Zanda, Irina keeps the Knowledge Base current, creates video tutorials, and drives Zanda Academy—all with the goal of helping customers get the most from the platform. She brings deep product knowledge and a true passion for teaching, always looking for new ways to grow and expand her skills. When she’s not helping others learn, Irina enjoys painting and reading—and dreams of one day becoming a well-known artist.
Zlatina
Marketing Operations CoordinatorZlatina (or Zee) is a jill-of-all-trades who coordinates our marketing communications, software and website improvements. There is no job she will not tackle and her problem-solving skills and attention to detail are very useful assets. It’s lucky she enjoys learning new skills (as well as working with our amazing team)! Outside of work, Zee likes to spend time with her son and enjoys painting and traveling.
Qi
Marketing SpecialistQi contributes to social media, graphic design, SEO and other marketing team projects. With a keen eye for detail, she welcomes opportunities for continuous learning and skill development. Beyond professional pursuits, Qi finds joy in writing and recording music, crafting memes for friends, and exploring the city’s best burger joints. Her dream is to release an album one day.
Kimber
Campaign CoordinatorKimber, Campaign Coordinator at Zanda, has a passion for reading and research. She enjoys discovering the “whys”, which helps her understand her work and enhances efficiency. Zanda’s emphasis on work/life balance resonates with Kimber, as she appreciates how the company values her home life, knowing that a rested mind yields better work. Outside of work, Kimber cherishes quality time with her big family, including movies, board games, and her love for reading. In fact, her secret dream is to one day publish a book.
Máté
SEO SpecialistMáté is the SEO Specialist at Zanda. He enjoys a flexible work schedule and collaborating with a smart, driven team. He loves analyzing performance data and diving deep into strategies to help Zanda stay ahead. Outside work, Máté is an avid reader—mostly historical non-fiction—and an experienced surfer. Fun fact: in 2020, he read 52 books in a year, though he admits he can’t recall half of what he read!
Tercyus
Data Protection OfficerAs Data Protection Officer and Data Privacy Program Manager at Zanda, Tercyus leads the global privacy program—protecting customer data and ensuring compliance with international standards. With certifications from the IAPP (CIPP/E and CIPM) and a background in marketing strategy, he brings a practical, business-minded approach to privacy, helping embed it across Zanda operations and products. Outside of work, he enjoys time with his family, cooking, and the occasional swim. Fun fact: he has two birthdays—his real one and his official registered date—so he celebrates both!
Filipe
Information Security SpecialistFilipe is the Information Security Specialist at Zanda, and likes the flexibility of hours and places where he can work, as well as the challenges that come with the role. In his free time, Filipe enjoys spending time with his family and dog, reading books about social behaviour and non-technical information security cases but also likes to be surrounded by good friends and wine!
Robyn
Head of People & CultureRobyn is an HR leader with over 10 years of experience building thriving, people-centric organizations. At Zanda, she leads the development of a global people strategy that aligns with the company’s core values, fosters a connected and engaged culture, and drives exceptional business outcomes. Robyn is passionate about building inclusive and equitable workplaces and a culture where everyone can thrive.
Nadežda
Talent Acquisition SpecialistNadežda Pavlović handles end-to-end recruitment at Zanda, from sourcing and screening candidates to partnering with hiring managers and closing top talent. Based in Serbia, she's the first point of contact for anyone joining the company, with a sharp eye for reading between the lines when assessing candidates. Outside of work, she's kept busy by her two-year-old, with spare moments going to working out, trip planning, and anime (drawn especially to its psychological depth). Fun fact: she founded the first women's American football team in her hometown.
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