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Seamless Healthcare Billing Software for Private Practices: Payment Processing & Invoicing

Reclaim your time with healthcare billing software built for private practices. Zanda brings scheduling, invoicing, payments, and claims together in one intuitive practice management system — so you can stay in control and get paid faster.

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A smarter approach to healthcare billing

Managing your practice’s finances shouldn’t take you away from clients. Zanda takes the friction out of the entire billing cycle, making it easy to generate invoices, process claims, and manage payments.

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Simplify private practice billing

Juggling insurance claims and self-pay clients? Zanda gives you the tools to manage both. Track every bill, reduce errors, and work more efficiently so billing doesn’t get in the way of care.

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Streamline clinic billing tasks

Zanda brings every billing task into one easy-to-use system. It cuts down on double-handling, reduces delays, and helps your team stay focused on the work that actually needs your attention.

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Improve billing accuracy & workflow

Still chasing payments or fixing claim mistakes? Our medical billing software helps you tighten processes, reduce rejections, and maintain your focus.

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Insurance management

Take the stress out of claiming. Zanda insurance billing software handles the heavy lifting behind the scenes, so everything from submission to payment flows smoothly.​

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Automated invoicing workflows

Leave manual invoicing behind. With Zanda, you can automatically generate invoices as you record sessions — complete with service codes, fees, and insurance details. Set up automations to follow-up on both paid and unpaid invoices, and let them do the busy work. It’s the easiest way to eliminate manual errors and maintain a healthy cash flow.

Set recurring appointments to bill on schedule and let Zanda take care of the rest. This streamlined approach keeps medical billing consistent for private practices, especially for ongoing treatment plans.

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Streamlined insurance claims processing

Turn invoices into claims in just a few clicks. Zanda creates ready-to-send claims by pulling in client details, service codes, and insurance data, including primary and secondary insurance information.

Submit electronically or generate accurate forms, then track every claim’s status in real time. With fewer steps and better visibility, your team can keep reimbursements moving and make sure nothing slips through the cracks.

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Automated reimbursement tracking

Stay on top of reimbursements in real time. Zanda logs insurance payments as they’re received, applies them to the correct claims, and updates client records instantly.

The system automatically flags overpayments, underpayments, and unpaid claims to ensure nothing gets missed.

Medicare and NDIS claiming

Zanda is built for the way Australian practices work. Manage Medicare and NDIS claims alongside private billing, so you can manage every payment without switching systems.

Integrated Medicare claiming

Manage booking, invoicing, and Medicare claiming in one place. Zanda allows you to submit Medicare or bulk bill claims right after a session.

When a claim is approved, the payment or rebate updates your invoice status automatically without the manual exports and the back-and forth.

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NDIS billing support

Manage NDIS billing with the system you already use. Zanda pulls plan details, bookings, and pricing directly into every invoice, so claims are ready to send without extra steps.

Send to plan managers or export files in NDIS-friendly formats with no double entry or platform switching. It’s a smoother setup for practices supporting disability clients across Australia.

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Payment processing and invoicing for healthcare

Simplify scheduling and invoicing in your practice management system. Zanda helps you stay organized, get paid faster, and reduce admin.

100,000+ invoices created every month in Zanda

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Streamlined booking and invoicing systems

Rely on an integrated practice management system to manage bookings, invoices, and payments—without bouncing between tools.

Automated invoicing

Every session booked generates an invoice. Your calendar and billing are always connected, and with automated follow-ups, you’ll have more time for clients.

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Secure payments

Save time on payment processing. With built-in Stripe integration, managing payments is secure, fast, and easy for everyone.

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Flexible payment options that work for you

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Upfront or post-session billing

Offer prepayment to lock in bookings or invoice later when needed. Zanda gives you the control to reduce no-shows and stay on top of your revenue.

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Options clients appreciate

Give clients the flexibility to prepay online or receive an invoice after their session. It’s a simple way to support different needs—be it insurance, budgeting, or personal preference.

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Faster payments, improved cash flow

Accept prepayment or use automated post-appointment invoicing. Flexible features support a consistent cash flow and make outstanding payments easy to track.

HIPAA-compliant payment processing

Secure encrypted transactions

All transactions are encrypted and processed through PCI DSS-compliant systems that keep sensitive card data protected from unauthorized access.

HIPAA-ready payment processing

Zanda keeps protected health information (PHI) separate from billing data, so you stay compliant while respecting client privacy—no extra steps or added complexity.

Transparent audit-ready records

Track every payment with full details including date, time, amount, method, and user. Zanda builds a clear audit trail so you’re ready for internal reviews or compliance audits.

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Integrated one-step billing

Trigger payments from invoices

With everything connected, there’s no switching tools or chasing confirmations. Just faster payments and smoother workflows for your team and clients.

One click to bill or send

Access payment options right from each invoice. Charge a stored card, send a link, or take payment in person without needing to jump between platforms or re-enter payment details.

Real-time payment status tracking

Get payment status updates the moment they’re processed. Invoices update automatically, receipts are ready instantly, and both you and your client stay in the loop with no manual tracking.

Accurate billing without extra work

Reduce manual input and avoid common billing errors. Zanda keeps records synced automatically, helping your team cut down on admin time and shift attention back to care.

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Create and send invoices

Professional branded invoices

Create branded invoices with your logo and details in just a few clicks. It’s one more way to keep your communications consistent and professional.

Flexible delivery methods

Email invoices from your dashboard, set them up to send automatically, print them for in-person use, or send a secure payment link by SMS or email.

Payment insights

Stay on top of invoice activity. See which invoices are sent, paid, or overdue right on the calendar. Automate payment reminders to save time, reduce follow-ups, and speed up your payment cycle.

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Secure online payments

Self-service client portal

Let clients book sessions, check balances, pay invoices, complete and download forms, view upcoming appointments, and join telehealth sessions. The portal is secure, intuitive, and always available.

End-to-end payment security

Make it easy for clients to enter payment info directly into a secure, PCI-compliant form. Card data is encrypted and stored by Stripe, helping you stay compliant without handling card data.

One-click payment convenience

Enable quick payments with saved card details. Clients can settle invoices in seconds without phone calls or extra steps.

Privacy controls for every client

Keep client data secure with a portal designed for healthcare. Every transaction is protected by strict data privacy standards — so you can maintain confidentiality and client trust.

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Privacy & data compliance

Zanda is certified & compliant with the following security & privacy standards.

Zanda integrates seamlessly with…

MailChimp
Xero
Google Calendar
Stripe
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Zoom
Physitrack
Outlook
DVA
medicare
NDIS
Google Analytics

Zanda at a glance

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Secure & connected

Invoicing, payments, and privacy controls in one platform. Zanda helps you move faster, stay compliant, and reduce time-consuming tasks, from front desk to finance.

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Efficient & error-free

Automate repetitive billing tasks so your team can stay focused on clients. Zanda handles the invoicing, tracking, and syncing—reducing errors and saving time.

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Global & compliant

Comply with healthcare billing rules across regions. Zanda supports HIPAA, GDPR, The Privacy Act, and more, so your payment processes stay unified, secure, and compliant from one platform.

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Flexible & scalable

Simplify payments as your practice grows. Zanda reduces billing friction, boosts client satisfaction, and keeps your financial information accurate and easy to manage.

Feedback from practices like yours

See how teams save time and get paid faster with all-in-one billing from Zanda.

Zanda is an excellent resource to have. It is easy to set up and use. Zanda makes billing and invoicing seamless. The automated appointment reminders are an excellent tool that Zanda incorporates. Overall, Zanda is a reliable and easy resource which I highly recommend and will continue to use in daily practice.
Wilson Thorpe
I moved to Zanda a couple of months ago and, having trialed several different platforms, this one is by far the best for my sole trader UK counselling practice. The things I especially like are the automated emails to chase up payments, the ease with which you can send invoices and manage payments.
Angela Lawn
Since I have started using Zanda, my practice runs so much smoother, far less no shows with email and text reminders. Also, a much easier way to keep track of unpaid invoices.
Jodie Ward
I use Zanda for my private practice as a therapist with diary management, record keeping, telehealth calls, and invoicing, and have been doing so for a couple of years. It is a straightforward system to use for invoicing, and this helps me keep on top of the financial aspects of my work.
Lydia Pell
We love Zanda, it has reduced no-shows. Made invoicing, reporting and management of the administration tasks so much easier. I wish I had found it for our practice from the get-go!!!
Aley Light
My Virtual Assistant business works with psychotherapists, counsellors and psychologists in private practice and we always recommend Zanda to them when they are looking to upgrade their systems to an EHR. The fact that invoices can be customised to allow easy medical insurance invoicing is great and a real time saver.
Kim Simmons
We have found Zanda to be an awesome addition to running our practice efficiently. From the easy to use interface to all the features you need to keep on top of invoicing and client appointments. There are always great updates to the features offered and the Zanda team are always open to suggestions for improvements.
Camille Folley
Zanda is great for counsellors – it has an easy-to-use platform. It’s so easy to navigate and set things up to integrate with my website. Billing and tracking payments is also super easy.
Tanya Mitchell

Professions we serve

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Psychology

Designed for psychologists and clinical mental health professionals.

Zanda provides psychologists with secure, compliant tools to manage client records, simplify communication, and run remote sessions with ease.

  • Client Notes & Progress Tracking
  • Client Portal
  • Telehealth Integration
  • Claiming & Billing
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Counselling

Supporting counselors, psychotherapists, therapists, and social workers.

Zanda provides counselors with a secure and easy-to-use platform for efficient client management, enhanced communication, and impactful care.

  • Secure Client Notes
  • Appointment Scheduling & Reminders
  • Telehealth Integration
  • Client Invoicing & Payments
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Physiotherapy

Serving physiotherapists, and movement specialists

Zanda helps physiotherapists zip through their to-do lists with time-saving tools for appointment management, clinical notes, and exercise programs.

  • Appointment Reminders & Online Scheduling
  • Clinical Notes Templates
  • Physitrack Integration
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Speech Pathology

Supporting speech therapists, pathologists, and language specialists.

Zanda provides speech therapists with efficient tools for session management, assessments, and tracking client milestones.

  • Configurable Forms & Assessments
  • Group Session Coordination
  • Integrated Billing & Invoicing
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Occupational Therapy

Efficient tools for occupational therapists and rehabilitation specialists.

Zanda helps practitioners stay on top of appointment management, client documentation, and billing with an all-in-one system that’s easy to use.

  • User-Friendly Calendar & Bookings
  • Treatment Notes & Documentation
  • HIPAA-Compliant Telehealth
  • Automated Invoicing & Payments
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Allied Health

Occupational therapists, homeopaths, massage therapists, naturopaths, and more.

Zanda helps allied health professionals thrive with specialized tools to manage sessions, track progress, and process payments.

  • Clinical Notes & Templates
  • Group Session Management
  • Automated Invoicing
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Osteopathy

The right tools for osteopaths and musculoskeletal health professionals.

Zanda makes practice management simple with flexible scheduling, secure documentation, and automated billing, ensuring smoother practice operations.

  • Multi-Location Calendar
  • Custom Notes & Body Charting
  • HIPAA-Compliant Zoom Telehealth & Client Portal
  • Integrated Invoicing & Payments
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Social Work

Designed for social workers, case managers, and behavioral health professionals.

Zanda provides client-centered tools for appointment coordination, documentation, and communication, ensuring smooth workflows and more effective support services.

  • One-Click Calendar Management
  • Access Notes from Anywhere
  • HIPAA-Compliant Telehealth
  • Custom Forms & Invoicing
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Massage Therapy

Practice management for massage therapists and bodywork practitioners.

Zanda makes it easy to organize appointments, track treatment progress, and handle billing for efficient practice operations.

  • Online Booking & Reminders
  • Custom Notes & Progress Tracking
  • Secure Client Management
  • Intuitive Invoicing & Payments
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Chiropractic

Efficient tools for chiropractors and spinal health professionals.

Zanda helps chiropractors simplify patient management with easy scheduling, secure documentation, and hassle-free billing—all in one platform.

  • Drag-and-Drop Calendar
  • Custom Treatment Notes
  • HIPAA-Compliant Intake Forms
  • Integrated Invoicing & Payments
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Mental Health

Designed for therapists, psychologists, counselors, and social workers.

Zanda equips mental health practitioners with secure tools for client management, telehealth, documentation, insurance claiming, and documentation.

  • HIPAA-Compliant Zoom Telehealth
  • Custom Treatment Notes
  • Online Booking & Reminders
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Podiatry

Supporting podiatrists and foot health specialists.

Zanda helps podiatrists stay organized with seamless appointment coordination, secure documentation, and integrated billing—keeping the focus on patient outcomes.

  • Intuitive Calendar & Bookings
  • Custom Treatment Notes
  • HIPAA-Compliant Zoom Telehealth
  • Flexible Invoicing & Payments
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Nutrition

Practice management for nutritionists, dietitians, and wellness practitioners.

Zanda improves scheduling, documentation, and billing with tools built to support client progress and coordinate daily tasks.

  • Intuitive Calendar & Bookings
  • Custom Notes & Progress Tracking
  • HIPAA-Compliant Telehealth
  • Flexible Invoicing & Payments
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Naturopathy

Simplified admin for naturopaths and holistic wellness practitioners.

Zanda helps naturopaths manage client appointments, records, and payments with ease, ensuring a well-organized workflow.

  • Drag-and-Drop Calendar
  • Custom Notes & Session Tracking
  • Client Portal & Telehealth
  • Integrated Invoicing & Payments
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Homeopathy

All-in-one system for homeopaths and holistic health practitioners.

Zanda simplifies practice management with easy scheduling, secure client records, and integrated billing, reducing admin work for a smoother workflow.

  • Flexible Calendar & Bookings
  • Custom Treatment Notes
  • HIPAA-Compliant Telehealth
  • Automated Invoicing & Payments
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Acupuncture & Chinese Medicine

Simplified admin for acupuncturists and Chinese medicine practitioners.

Zanda reduces admin workload and improves efficiency for holistic health practitioners with easy calendar management, secure documentation, and seamless billing.

  • User-Friendly Calendar & Bookings
  • Custom Treatment Notes
  • HIPAA-Compliant Zoom Telehealth
  • Integrated Invoicing & Payments
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Personal Training

Supporting personal trainers, fitness coaches, and strength specialists.

Zanda includes streamlined scheduling, online payments, and secure client management.

  • Easy Scheduling & Automated Reminders
  • Configurable Note Templates
  • Client Portal & Zoom Integration
  • Invoicing & Payments
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FAQ

Is Stripe HIPAA-compliant?

Understanding Stripe in Healthcare: Stripe powers secure card payments in Zanda. While Stripe doesn’t offer HIPAA-specific certification or sign Business Associate Agreements (BAAs) by default, our integration keeps protected health information (PHI) separate from Stripe, so you stay compliant without handling sensitive payment data directly.

HHS Guidance: According to the U.S. Department of Health and Human Services (HHS), payment processing isn’t a healthcare function under HIPAA. As a result, Stripe can be used for transactions, because it handles financial data only, not protected health information.

Secure Configuration: Keep your data where it belongs. Our Stripe integration shares only what’s needed to process payments and nothing more. That means no treatment notes and no PHI are shared with Stripe. Just secure, minimal billing details that keep you compliant and your clients protected.

What are the payment processing fees?

Zanda charges a small flat fee on each card payment to cover processing, but never for sending invoices. For full details about Stripe processing fees, visit the Knowledge Base.

You have the option to automatically add Stripe card processing fees to client payments—helping your practice recover transaction costs while keeping billing transparent for your clients.

Can I generate, configure, and submit invoices and claims directly from Zanda?

Yes, you can generate, configure, and submit invoices and claims directly from Zanda. This streamlined workflow eliminates the need for multiple systems, helping you manage your practice’s finances with ease.

Does Zanda integrate invoicing and payment records with accounting software like Xero?

Zanda integrates with Xero to automatically sync invoicing and payment records. This ensures your financial data remains accurate and up to date without the hassle of duplicate data entry.

What payment methods and processing options does Zanda support for client invoices?

Zanda supports a variety of payment options to suit your practice, including integrated credit card processing through Stripe and EFTPOS terminals via Tyro (for Australian practices). You can also record manual payments such as cash, check, credit card, or bank transfers, and provide clients with online payment links or a branded client portal for easy online payments 24/7.