LOOKING FOR A SPLOSE ALTERNATIVE?
Splose vs. Zanda
Finding the best practice management system to meet the unique needs of your practice can be complicated. Splose and Zanda both offer great features and functionalities, but there are some differences you should know about.
What’s the difference between
Splose and Zanda?
If an embedded client portal that allows clients to manage appointments and pay overdue invoices is vital to your practice, not to mention competitive pricing with no extra fees for Medicare, batch invoicing and 2-way SMS messages, then Zanda is the best choice for you particularly if you need custom online availability for multiple practitioners.
Below we’ve explored the main differences between the two systems to help you make an informed decision.
See Why Health Practices Love Zanda
1,000+ Reviews
Zanda is great for managing group sessions and the only software I found that allows this function. Excellent customer service also!
Therese Ryan,
Top Talking Speech Pathology
It’s been the best program to use. It makes life a whole lot easier. Especially when it comes to the messaging service.
Raymond Inkpen,
Principal Clinical Psychologist
Psi Balance Psychology
Best value for money and very convenient! We’ve used Zanda since 2015. It’s a lot better than other providers.
Prakash Rathnam,
Inspire Physio Care
Best decision! It’s been a godsend using such a fabulous electronic diary and management software. It’s so easy to use.
Judy Burzacott,
Remedial Massage Therapist
Connective Energetics
I’ve used a number of different practice management systems and there’s no doubt that Zanda is best in class.
Dr. Ryan Kaplan, Clinical Psychologist
Be Psychology and Mental Health
Excellent! Easy to use and train staff in its use. Far easier and nicer to use than software we’ve previously used.
David Walker,
David Walker Podiatry
Your service as always is amazing. Zanda is a pretty fantastic system – especially with the integration to Xero!
Carla Rogers,
Here and Now Health
Absolutely love Zanda! It’s simple to use and makes my life easy. Cannot recommend this enough to allied health professionals.
Alison Wheatley,
Byford Physiotherapy
It saves us lots of time in generating reminders and invoices for clients. It’s great for our business and reasonable in price.
Amy Clift,
Play on Words Speech Pathology
Zanda solves a lot of problems – we’re very happy. Very customisable. Great customer support from the onset.
Andy MacKellar,
Ships Physio
It saves us lots of time in generating reminders and invoices for clients. It’s great for our business and reasonable in price.
Amy Clift,
Play on Words Speech Pathology
Best decision! It’s been a godsend using such a fabulous electronic diary and management software. It’s so easy to use.
Judy Burzacott,
Remedial Massage Therapist
Connective Energetics
Why should you choose Zanda?
REASON #1
Medicare
With Zanda, you can submit a Medicare claim in a couple of clicks, without any extra infrastructure or needing to key in any information. All the relevant information for the claim is automatically submitted to Medicare.
Splose also has a way to communicate with Medicare but it’s through an integration with Medipass. This means that you need to have a Medipass account and pay the fees associated with making claims. There are also more steps involved in submitting a claim.
Zanda’s Medicare integration works seamlessly and is provided free of charge.
REASON #2
Zanda Supports Your Growth
We understand that for most business purchases, price is a significant factor. At Zanda, we’re working to support your growth by keeping our prices as low as possible while still providing you with the best possible system.
Both Zanda and Splose have similar pricing models, including a fixed base cost for the system and an additional charge for SMS. When you compare our pricing per practitioner, however, you’ll find that Zanda costs significantly less than Splose for practices with four or more providers, especially with our current offer of 50% off for your first 6 months.
There is no additional pricing for our features, while with Splose, you have to pay extra to use 2-ways SMS chat and batch invoicing.
In addition, Zanda never charges you extra to process insurance claims. Splose uses a third-party service, Medipass, to process Medicare, DVA and HICAPS claims, with additional charges paid separately based on the number of claims your practice processes in a month.
REASON #3
In-Platform Practice Operations Manual
Policies and procedures are necessary for any practice, but they can be time-consuming and expensive to create. We’re here to help! Zanda is the only practice management system with an in-platform Practice Operations Manual, including over 100 policies and procedures developed for you (by industry experts!). PLUS, you can edit, delete and archive the existing policies and add your own.
The Practice Operations Manual is available with your Zanda subscription at no additional cost. Splose doesn’t offer this, in fact, you’ll only find it at Zanda. We’re constantly thinking about how to make practice management easier and more streamlined, and we’re excited to bring this game-changing feature.
REASON #4
SMS Communication
Good communication can drastically improve the running of a practice, be it with clients, colleagues or other healthcare providers. Although both Splose and Zanda support email and SMS messaging, only Zanda gives seamless two-way conversations with clients in every account, free of charge.
While Splose has SMS and email capability, Splose requires an additional payment from $3/month to be able to receive SMS and doesn’t support bulk SMS for communications such as promotions or updating clients about a change of address or operating hours.
REASON #5
Reduce No-Shows with Client Portal Capabilities
Zanda’s robust client portal experience allows clients to book appointments and cancel online, managing their own appointments at their convenience. The ability to quickly and easily cancel appointments when needed helps you to provide exceptional customer service, increase client satisfaction, and reduce the financial impact of clients who cancel without rescheduling.
Zanda also provides an unparalleled client portal experience with various customisations to make you stand out from the crowd. These include adding a logo, a header image, brand colours, appointment instructions, booking rules, a cancellation policy, and much more. You can even set custom availability for online bookings!
Splose, however, doesn’t offer a client portal that can be embedded on your website and lacks the functionality to set custom online availability and for clients to cancel online.
REASON #6
Video Tutorials
Switching to a new practice management system can be exciting; new features and functionalities that you can’t wait to get started with! This feeling can soon turn to frustration if things aren’t as straightforward to use as expected, especially if you don’t have the support you need.
At Zanda, we want you to have confidence in our software and the continuous support and guidance you’ll receive for the duration of your time with us. We have our expert support team on hand via email or live chat to answer any questions. Our Video Tutorials and Knowledge Base are full of helpful articles to guide you through every feature and function we offer. These articles are continuously refreshed to ensure you have the most up-to-date information possible.
Like Zanda, Splose provides live chat support for existing customers and an article database with tutorials. However, Splose doesn’t offer video tutorials on its website or YouTube channel.
REASON #7
100% Money-Back Guarantee
Unlike Splose’s 44-days money-back guarantee, Zanda offers a unique 365-days 100% money-back guarantee. Customer satisfaction is a top priority, so if you decide that Zanda’s not right for you at any time within the first 12 months, just let us know. We’ll refund 100% of your subscription fees (including SMS charges!) – no strings attached.
No risk with our Money-Back Guarantee
Yes, you read that right! Simply start your account now, and if at any point over the next 12 months you decide Zanda isn’t right for you, just let us know. We’ll refund 100% of any subscription fees you’ve paid.
Still not sure whether to choose
Zanda or Splose?
Here’s a chart where you can make a fair assessment…
| Zanda vs. Splose | Zanda | Splose |
|---|---|---|
| Free trial | 14-day free trial with access to all features including SMS messaging, no credit card required | 14-day free trial with access to all features, requires a credit card |
| Price for 1 practitioner (per week) | $5.77 ($25/month) or $5 ($240/paid yearly). The price doesn’t include fees for claims processed through Medipass, 2-ways SMS chat and batch invoicing | |
| Price for 3 practitioners (per week) | $17.31 ($75/month) or $13.85 ($720/paid yearly) | |
| Price for 7 practitioners (per week) | $40.38 ($175/month) or $32.30 ($1680/paid yearly) | |
| Price for 15 practitioners (per week) | $86.54 ($375/month) or $69.20 ($3600/paid yearly) | |
| Price for 30 practitioners (per week) | $173.07 ($750/month) or $138.46 ($7200/paid yearly) | |
| Calendar management | Choose from multiple appointment types with colour coding. Able to set appointment flags to show booking status. Can support multiple locations and flexible recurring availability patterns. | Choose from multiple appointment types with colour coding. Able to set alerts. Can support multiple locations. |
| SMS & email reminders | Send up to 3 SMS and email reminders per appointment, with flexible sending times. Responses auto-update appointment status within the diary. | Yes, able to send automated SMS and email reminders. |
| 2-Way SMS chat | Seamless two-way chat from within the app. Messages are grouped together into conversations for added convenience. | At additional price of $9/month. Messages are grouped together into conversations. |
| Telehealth | ||
| Online Forms Library | Choose from our customisable templates, or create your own from scratch to collect all the information you need before a session – including an electronic signature. Ideal for new client intake forms or telehealth consent forms. | |
| Client management system | ||
| Treatment notes | Over 100 specialised templates. All are fully customisable; choose multiple choice and tick boxes, note sections, image and body charting with annotation and much more. Unlimited creation and storage of templates. Easily duplicate previous notes, and view full edit history of templates. Offers the ability for practitioners to record notes via speech-to-text, and to view the full edit history for treatment notes. | Offers a default, pre-prepared template that you can customise and save; choose multiple choice and tick boxes, note sections, signatures, image and body charting with annotation, creation of your own templates, and duplication of previous notes. |
| Online bookings | Online bookings can be made via the portal which can be embedded into your website with code. Appointments automatically update the diary. Clients may cancel appointments online. | Online bookings are possible through a booking link, but bookings cannot be managed by clients. Appointments automatically update the diary. |
| Waitlist | ||
| Invoices & payments | Fully integrated invoicing. Able to set calendar alerts flagging new outstanding payments, and alert practitioners of new online booking with clients with outstanding invoices. Also able to block clients from booking until payments are fully settled. Integrates with Xero for invoicing and accounting, Stripe for online payment processing, and Tyro for EFTPOS. | Integrated invoicing, record full or partial payment, combine multiple invoices, invoice multiple clients, generate aged receivable reports, and send invoices. Integrates with Xero, Stripe, and Medipass but no integration with Tyro. Batch invoicing costs $3/month per practitioner. |
| Credit card processing | Integrates with Stripe and Tyro. Request and process payments at the time of booking online, during home visits or Telehealth appointments. Clients are also able to pay directly through the client portal. | Able to accept payments with Stripe integration. |
| Medicare | Native integration to Medicare. Doesn’t send data through any third parties. | Processing claims through a third-party app, MediPass, for $0.14 per claim, capped at $39 per location per month. |
| Reports & analytics | Offers 26 different reports. | Offers 16 reports. |
| Money-back guarantee | 365 days money-back guarantee. | 44 days money-back guarantee. |
| Data import service | Comprehensive data import service free of charge. *See what data we can import from Splose here. | Currently free of charge. |
| Practice Operations Manual | This industry-first feature provides a core set of policies and procedures that are ready to use and easily adapted to your practice. |
*This comparison article reflects information available as of July 2021.
*Pricing with current special offer available until the end of this month.
All prices are in AUD
You can see why Zanda is trusted by thousands of practitioners.
Try Zanda for Yourself!
Here’s what Zanda Clients are Saying…
“Using Zanda has allowed me to decrease the time spent on writing client notes, creating practice reports as well as reducing the amount of paper I use in my business. I love how I can log in from my computer or tablet, allowing me to keep my documentation in my mobile business up to date.”
Leesa Musarra, Occupational Therapist
Therapy Solutions
“The most value for money asset in my massage business. Online booking, bulk email and automatic appt reminders are just a few of the great features.”
Julanne Rafter,
Remedial Massage Therapist,
Sol Bodyworks Remedial Massage
“Very simple to use. The support has been prompt and helpful. Clear interfaces. Would recommend to any similar business.”
Antony Choice,
Sports Massage & Injury Management Clinic
“It’s been the best program to use. I have a colleague in another practice who wishes they were on it, as it makes life a whole lot easier. Especially when it comes to the messaging service.”
Raymond Inkpen,
Principal Clinical Psychologist
Psi Balance Psychology
“Very easy to use. Interfaces with Xero, and Medicare and MailChimp. So convenient to use from an iPhone or iPad too!”
Amanda Mannes,
Dietitian & Nutritionist,
Accept Health
“Great easy booking system – love that I can do reports, store patient notes, send emails, invoices and write letters. Has made my business seamless!”
Sarah Sealey,
Physiotherapist,
Amity Physio Pilates
Happy customers are our lifeblood. We’d love you to join us.
Still need a hand deciding?
The Zanda support team is ready to help!
You can contact us through email, online chat, or access our knowledge base.
Or check out more information here:
See customer reviews for Zanda
Learn about our practice management system
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