Welcome to our blog, a
practice management hub.
Tips and updates from the practice management software that handles
the busy work for you, so you can focus on
what matters most.
Running a Health Clinic?
Explore our Practice Management Articles by Topic
How to Write a Great Referral Introduction Letter
Looking to write an exceptional referral introduction letter? Look no further! With our downloadable introduction letter template, you’ll have a perfect starting point to craft your personalised letter that caters to your unique requirements. Customise, send out, and watch as new patient referrals start pouring in. Get ready to sit back, relax, and smile!
How to Address Patient Complaints [+ Examples!]
When dealing with complaints, preparation and communication are key. Take the time to detail your process for dealing with complaints, and have templates ready so you can respond quickly and with empathy.
Release Notes: February 2023
The latest Power Diary updates include Medicare/DVA Automatic Payment Allocations (AU), Client File Uploads on Online Forms, plus more…
Find out what’s new, improved and fixed here…
Create a Quick-Access Key Contacts and Practice Information Resource
You can’t be everywhere to guide employees, but your operations manual can be. It walks staff through the basics of your practice and the how-to of daily operations.
Mistakes to Avoid when Taking Mental Health Notes
Mental health progress notes are an important part of any mental health professional’s workflow. This article discusses some common mistakes when taking mental health notes and offers practical guidance on how to write progress notes more effectively.
How to Write a Great Job Post for Your Health Practice [+ FREE Job Post Checklist]
Several elements are critical for a good healthcare job post. When you know and include them in your listings, you’ll attract the right hires and save yourself retention issues in the future.
Power Diary Earns Spot on G2’s 2023 Best Software Awards
Power Diary earns a spot on G2’s 2023 Best Software Awards, placing #65 on the Fastest Growing Products & #16 on the Best Software Companies/AU and NZ.
Release Notes: January 2023
The latest Power Diary updates include a client diagnosis feature launched, supporting Arabic currency and date format, plus more…
Find out what’s new, improved and fixed here…
How to Develop a Data and Premises Security Policy for Your Health Practice
Creating your own security policy can be a head-scratcher. As a busy healthcare practitioner, you might feel overwhelmed and even delay getting started. The good news is that we’ll help you do it.
The Health Practitioner’s Guide to Setting & Achieving Goals (+ a Webinar!)
You help clients to set and reach their goals every day. But when it comes to your own life, have you made an effort to develop personal or professional growth goals?
Is it Time to Raise Your Rates? [+ A Step-by-Step Guide on How to Do it Right]
All practitioners have to grapple with the question of when and how to raise their rates. Take a look at the dos and don’ts to equip yourself with the knowledge you need!
15 Tips to Help You Retain Patients [+1 BONUS TIP]
Once you’ve onboarded a patient, it pays to put effort into retention. In fact, losing just one patient can cost thousands in the lifetime of a practice.
Essential Patient Appointment Confirmation Email Templates & Text Templates
Using an appointment confirmation email template or SMS template can help make sure clients are well informed, and can drastically reduce no-shows.