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Welcome to our blog, a
practice management hub.

Running a Health Clinic?

Explore our Practice Management Articles by Topic

  • Superbills: What Are They, And Do You Need Them For Your Health Practice?

    Superbills: What Are They, And Do You Need Them For Your Health Practice?

    For practices in the US, offering superbills can increase your practice’s growth prospects. With Power Diary and just a few simple steps, you’ll be well on the way to creating superbills for your clients.

  • 10 Things to Know Before Starting a Private Practice

    10 Things to Know Before Starting a Private Practice

    While starting a private practice can feel scary, if you do your research and prepare, you can move forward with confidence that you’re making the right decision.

  • Why You Need a Practice Operations Manual in Healthcare

    Why You Need a Practice Operations Manual in Healthcare

    When every aspect of your practice has been thought through and put into writing, you take out almost all of the guesswork for your team. A well-drafted set of policies and procedures empowers your team to make informed, consistent, strategic decisions.We’re sharing why a practice operations manual is so important, and 11 key components to…

  • 5 Steps to a Powerful Customer Service Policy (+ Why it’s So Important)

    5 Steps to a Powerful Customer Service Policy (+ Why it’s So Important)

    When all of your employees follow the same policy, clients know to expect consistent, great customer service. We’re covering why you need a customer service policy, and how to create an effective one for your healthcare practice.

  • Information You Need for Your Client Profiles

    Information You Need for Your Client Profiles

    Complete client profiles help you streamline processes and are essential for your practice’s growth. Here is all the information you need to collect from your clients.

  • 10 Power Diary Features to Improve Your Workflow During COVID-19

    10 Power Diary Features to Improve Your Workflow During COVID-19

    Whether you’re faced with clients or team members who are off sick or in quarantine, these features mean that the wheels of your practice can keep turning.

  • Engaging Kids with Telehealth

    Engaging Kids with Telehealth

    While Telehealth with kids can be challenging, planning ahead can make a big difference. We’re sharing some simple tips and Telehealth activities for kids to help you run successful sessions with younger clients.

  • Customer Service Tips for Healthcare Practices (+ Downloadable Reminders!)

    Customer Service Tips for Healthcare Practices (+ Downloadable Reminders!)

    To help keep customer service top of mind for your healthcare practice, we’ve compiled the best tips to help you deliver a world-class experience! PLUS, we’ve included downloadable posters with customer service reminders and examples of positive language.

  • Developing a Strategic Plan for Your Practice

    Developing a Strategic Plan for Your Practice

    The end of the year is an ideal time to begin an in-depth review of your business. Guest contributor and business coach Rachel McMahon shares her three-step guide to strategic planning. We have included a free downloadable workbook, Business Planning Workbook, to support you as you follow this planning framework.

  • How to Write the Perfect Voicemail Script for Private Practice

    How to Write the Perfect Voicemail Script for Private Practice

    A top-notch voicemail script is part of professional practice and can make a big difference to clients.Our tips will have you writing and recording a professional voicemail for your private practice in no time!

  • 6 Proven Physician Retention Strategies

    6 Proven Physician Retention Strategies

    Studies indicate that the cost of replacing one primary care physician is over $620,000. Physician retention strategies have an important role to play in every step of the process, from recruitment to ongoing communication at different points in the year to working out what is actually important to your physicians.

  • How to Follow Up on Missed Payments & Keep Your Clients (+3 Ready-to-Use Email Templates)

    How to Follow Up on Missed Payments & Keep Your Clients (+3 Ready-to-Use Email Templates)

    Reminding someone to pay is truly an art. We’re sharing 5 effective ways to collect payment, without losing the personal touch. Plus, prevent late payments in the first place with our email reminder templates!