Welcome to our blog, a
practice management hub.
Tips and updates from the practice management software that handles
the busy work for you, so you can focus on
what matters most.
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Explore our Practice Management Articles by Topic
How to Write a Great Referral Introduction Letter
Looking to write an exceptional referral introduction letter? Look no further! With our downloadable introduction letter template, you’ll have a perfect starting point to craft your personalised letter that caters to your unique requirements. Customise, send out, and watch as new patient referrals start pouring in. Get ready to sit back, relax, and smile!
6 Proven Physician Retention Strategies
Studies indicate that the cost of replacing one primary care physician is over $620,000. Physician retention strategies have an important role to play in every step of the process, from recruitment to ongoing communication at different points in the year to working out what is actually important to your physicians.
9 Tips for Dealing with Difficult Patients
We’ve all experienced a patient where, no matter what you do, you can’t seem to please them. Our 9 tips will equip you and your team to deal with difficult patients and make it easier to engage in productive treatment.
Therapy Branding for Your Private Practice
Having stand-out therapy branding can make all the difference to your practice. We’ve compiled a guide with the best tips and tricks for creating a successful brand identity.
How to Get the Best from Your Healthcare Staff
Paying higher salaries won’t always result in higher productivity, especially if you don’t take a holistic approach to looking after your staff. Here are six things you can work on to get the best from your healthcare staff.
How to Follow Up on Missed Payments & Keep Your Clients (+3 Ready-to-Use Email Templates)
Reminding someone to pay is truly an art. We’re sharing 5 effective ways to collect payment, without losing the personal touch. Plus, prevent late payments in the first place with our email reminder templates!
Release Notes: October 2021
Our work in October included continued testing for the Medicare Essential Updates, releasing Tyro HealthPoint for all Australian customers, improved reporting, better email handling, and more.
5 Online Forms to Streamline Your Practice (+ Webinar Replay!)
We look at the five most-used (and useful) online forms in Power Diary and show how forms can be built into your workflow and set to send automatically- streamlining your operations and reducing admin time.
Release Notes: September 2021
Our latest updates include the Medicare Essential Updates, report improvements, increased consistencies in PDFs, improvements to the Xero integration and more.
Find out what’s new, improved and fixed here…
Increasing Efficiencies in Your Private Practice
With very long waitlists for many private practices and difficulty recruiting more practitioners, it is essential to focus on measuring and improving efficiencies. Guest contributor and business coach Rachel McMahon shares her insights.
8 Word-of-Mouth Marketing Strategies Healthcare Practices Can’t Ignore
Word-of-mouth marketing in healthcare is no longer only about in-person recommendations. Put effort into your practice now, and if you’re consistent, you’ll likely reap the benefits.
The Ultimate Medical Practice Holiday Checklist (Updated for 2021)
The holiday season is almost upon us, but before you start making your plans, there are a few things you should coordinate to prepare your health clinic holiday schedule and ensure you end the year on a high.
Get started now so those last few weeks aren’t any more overwhelming than they need to be! Here are seven tips to keep in mind to ensure that the end of the year doesn’t sneak up on you.
Physician Referral Marketing – A Strategic Approach
An established network of referral relationships can keep your business growing, so you can focus on your practice rather than filling appointments. Here is how to set up long-term relationships with referrers.