Affordable Software to Run Your Practice

The Free Trial gives you 14 days to test-drive the system and see how it works. There are no costs or commitments. If you decide not to continue with Zanda your trial will simply expire. Starting a trial is simple and instant – you don’t even need a credit card!

If you decide to continue with Zanda and convert your trial before your trial period expires, you still won’t pay anything until after your free trial finishes.

Our pricing is structured around the number of practitioners within your practice. A practitioner is an individual who schedules appointments with clients. The Starter Plan includes one practitioner and one administrative staff member as a user. In contrast, our Growth Plan allows unlimited administrative staff to be added as users without any additional charges.

Example 1:
Sarah operates a health practice with 10 employees, including 7 practitioners and 3 administrative staff. She selects the Group Growth Plan. The administrative staff incur no additional fees. During her first six months, she benefits from an introductory discount, which reduces the cost for each additional practitioner. After the discount period, the regular per-practitioner rate applies. If Sarah adds more practitioners, the cost per additional practitioner is adjusted according to the plan’s pricing structure. To calculate your exact costs please see the pricing calculator above.

Example 2:
Matthew is embarking on his health practice journey. Initially, he is the sole practitioner. He opts for the Starter Plan, which perfectly fits his needs as a sole practitioner. His partner, included as the one administrative user, can assist with administrative tasks without incurring extra charges. Since Matthew is just beginning, he is within the 1000 appointment limit, making the Starter Plan ideal for his current needs.

Subscription:
Your subscription fee depends on the plan you select, which is based on the number of active practitioners in your account.
Starter Plan: Includes 1 user and 1 practitioner, up to 1000 appointments, and essential features.
Growth Plan: Priced per practitioner and includes unlimited users, unlimited appointments, advanced features, and support for larger practices with multiple practitioners.

Optional Add-Ons:
SMS Sending: You’ll be charged for any text messages (SMS’s) you have used at the end of each monthly billing cycle. The SMS rate is shown above and this is based on the standard maximum SMS length of 160 characters. SMS messages that are longer than this can be sent but will be split into multiple messages for sending and then rejoined for the recipient (this is done by the telecommunications companies and is outside of our control). The SMS rate shown above is for each SMS of up to 160 characters. See more information about SMS charges here.
Dedicated SMS Number (United States and Canada Only): Businesses in the US and Canada are required to have a dedicated SMS number to send SMS messages. For more information, see Dedicated SMS Numbers.
Telehealth Plus+: Each account includes 100 free participant minutes monthly; additional minutes are charged per participant per minute. The fee is added to your next monthly statement after the month of usage. Telehealth Plus+ is free during the 14-day trial period. More details are on the Telehealth Plus+ FAQs.
Emails: All emails, including appointment reminders, are free.
Stripe: Zanda integrates with Stripe, allowing you to process credit cards online. Stripe deducts Processing Fees on a per-transaction basis and includes a Connect fee.

Billing:
All fees (subscription and optional add-ons) are processed automatically each month and a receipt is available from within your account.

Billing is done monthly for the month ahead, with any optional add-on fees from the previous month added to your bill. Billing starts after your free trial period, even if you convert to a paid account during the trial.

For example:

Jane starts a free trial on the 10th and converts to a paid account on the 12th. She is billed on the 24th, the date her trial expires, based on the number of practitioners or the plan selected.

As a solo practitioner on the Starter Plan, Jane is billed the Starter Plan price. The next month, she is billed the Starter Plan base price plus any optional add-ons from the previous month.

Absolutely not! We don’t believe in locking people into contracts. You can increase, decrease, or close your account at any time. In fact, we even have a 100% Money-Back Guarantee should you decide Zanda is not the right fit for you anytime during your 12 months with us.

Yes, all Zanda support is free. Our friendly Support team can assist you via 24/7 chat or email for all plans. Additionally, the Growth Plan includes phone support. You can also access our extensive Helpdesk Articles and Video Tutorials for additional guidance.

Simply login to your Trial Account (or create one if you haven’t already). Once you’ve logged in, click ‘Convert Account’ and enter your credit card details. That’s it – you’re good to go!

We accept Visa or Mastercard (Credit or Debit).

Zanda is cloud-based, meaning that you don’t need to download or install any software. Everything runs securely from your internet browser. You can access Zanda from your desktop, laptop, tablet, or smartphone, and it’s compatible with Windows, Mac, iOS, and Android.

To access Zanda, you’ll need an internet connection. We recommend keeping your internet browser updated for an optimal experience.

Practitioner:
A professional who has appointments with clients, such as a Psychologist or Physiotherapist (Physical Therapist).

User:
Someone with access to your Zanda account but does not have appointments, such as a Receptionist or Bookkeeper.

Yes, you can export your data within minutes at any time.