Zanda Health

e-clinic vs Zanda

The Best e-clinic Alternative for Allied Health Practitioners

Why e-clinic users look for an alternative

e-clinic for practice management works for some practices, but allied health practitioners tend to run into issues like per-user pricing that charges full price for admin and reception seats, no free trial (only a demo booking), and AI note-writing that requires a separate paid Heidi AI subscription. The patient portal has a waitlist, but clients can't add themselves to it, staff have to manage it by hand.

Zanda is built for allied health, with native AI tools included at no extra cost and admin seats that don't add to the bill. Switching comes with a 14-day free trial, 50% off your first six months, and a free full data migration.

e-clinic vs Zanda: top highlights

1

No risk to try Zanda

No risk to try Zanda

e-clinic offers a demo, not a trial, and leaving comes with a data migration quote based on how long the import takes. Zanda gives you a 14-day free trial with full feature access, a 12-month money-back guarantee, and a free full data migration, so nothing about switching costs you extra, before or after.

2

Additional fees for admin and AI

Additional fees for admin and AI

e-clinic bills per user, including admin and reception seats, and AI note-writing only works through a separate paid Heidi AI subscription. Zanda doesn't charge for non-practitioner seats, and BizzyAI is included.

3

Automated waitlist

Automated waitlist

e-clinic's clients can't add themselves to the waitlist, staff have to manage it by hand, one client at a time. Zanda's waitlist is self-service: clients join directly through the portal, and when a slot opens up, Zanda matches it against who's waiting instead of leaving that to the front desk.

4

Practice Operations Manual

Practice Operations Manual

Set your team up for success with every policy in one place. The Practice Operations Manual helps you build clear, professional guidelines across your team, from onboarding new staff to managing daily workflows, without the back-and-forth emails or scattered documents.

Meet Zanda – built for allied health success

Zanda is the all-in-one practice management platform built for allied health, scheduling, notes, billing, and telehealth in one place, with native AI tools included rather than bolted on. If you're considering leaving e-clinic, Zanda offers a seamless transition with a free full data migration and a team that knows allied health.

44k+

Users

1.5M+

Invoices per month

1M+

Client notes a month

e-clinic vs Zanda at a glance*

Security
Zanda
e-clinic
Global Security Compliance with ISO 27001
Yes
Yes
Regional Security Compliance (e.g. HIPAA)
Yes
Yes
2FA Login
Yes
Yes
Customizable client data restrictions by user
Yes
Yes
Pricing
Pricing Transparency
Simple, flat pricing with no hidden fees.
Yes
Introductory Offer
50% off for 6 months.
No
Starter Plan for New Practices
Yes
No
Core functionality
AI Scribe
Yes, native.
Via Heidi AI.
AI Note Refine
Yes, native and free.
Via Heidi AI.
AI Letter Refine
Yes, native and free.
Via Heidi AI.
Online self-scheduling in Client Portal
Yes
Yes
Automated SMS & Email Reminders
Yes
Yes
Bulk Messaging
Yes
Yes
2-way SMS chat
Yes
No
Telehealth
Yes
Yes
Online Intake Forms
Yes
Yes
Treatment Note Templates
Yes
Yes
Waitlist Functionality
Yes
Yes
Automated Invoice & Payments
Yes
Yes
Integrated Online Payments
Yes
Yes
Dashboards, Reports & Analytics
Yes
Yes
Specialty-specific Templates
Yes
Yes
Secure Document Storage
Yes
Yes
Session Packs
Yes
Yes
Learning & support
Customer Success Team Available 7 Days a week
Yes
No
Proprietary Academy to onboard all users quickly
Yes
No, only the Enterprise plan includes onboarding.
Customizable Note & Communication Templates
Yes
Yes
Free Data Import Service
Yes
No
Practice Operations Manual
Yes
No
12-month Money Back Guarantee
Yes
No

*This comparison article reflects information available as of July 2026.

Features & flexibility: Zanda vs e-clinic

Zanda's base plan includes native AI tools, full onboarding support, and treatment note templates built for allied health specialties. e-clinic pushes several of these behind a separate subscription or a higher-tier plan.

Everything included, nothing gated

Zanda's Customer Success team is available 7 days a week and the Academy is open on every plan. e-clinic reserves onboarding support for its Enterprise tier, and AI note-writing only works through a separate paid Heidi AI subscription.

Built for allied health, not adapted for it

Physiotherapists get pre-loaded SOAP note templates and psychologists get customizable intake forms, all inside Zanda by default. e-clinic's templates are built around general practice and consultant workflows, so allied health specialties end up working around them rather than with them.

Compliance & security: keeping your practice safe

Rigorous security standards

We're dedicated to providing a safe digital environment that meets and often exceeds industry best practices and regulatory standards. Every step of our data migration process is designed to prevent unapproved access or data leakage.

Expertise meets security

Each data migration team member understands the sensitivity of the information they handle. They adhere to a strict code of conduct and follow rigorous security protocols to ensure the confidentiality and safety of your data.

Compliance

Zanda complies with global data protection standards, including ISO 27001, GDPR, HIPAA, and Australia's Privacy Act. We align our data handling practices with these protocols, providing an extra layer of assurance about our commitment to data security.

Data integrity

As we transfer your data, we work to maintain its accuracy and consistency. Post-migration, we conduct thorough quality checks to verify the integrity of the imported data.

Continuous improvement

We believe in continuous improvement and adaptation. As technology evolves and new threats emerge, we adjust our security measures accordingly.

The Zanda difference

When you make the move to Zanda, you're opting for a superior practice management system with unparalleled data security.

What practitioners are saying

Less note-taking while talking, so can focus more on the client.
Dr Kate Marsh
BizzyAI provides clear and succinct patient notes and does it in real-time so I don't have to go back and recollect information post sessions.
Joel Ames
Lots of automations that make admin easy. Lots of developments over time that continue to improve the software. Lots of engagement with users to figure out what people want and need out of the software.
Joel Moffat
I like the fact that Zanda supports every aspect of my business: appointments, invoices, video calls, client booking portal, etc. It has reduced my admin hours and has reduced my time on appointment bookings, as people can book their own time slots. The introduction of AI has also made a significant difference when it comes to writing client notes.
Peter F.
The generation of personal Tax Invoices and receipts allows me to individualise these invoices and to create third party payments from care services such as NDIS payments. Being able to create monthly sales reports for tax return is a huge time saver.
Gary S.
I love Zanda! It's so convenient and easy for my clients! They get reminders and making notes is so easy with so many templates to choose from.
Lisa Clarke Love Your Health

Seamless switching: support & onboarding

Free data import service

Transfer your practice data securely and accurately. We'll take care of the import so nothing gets left behind.

Data Import

Personalized onboarding

Book a walkthrough with our team to get set up correctly. We'll tailor the process to fit your clinic's needs.

Book a Time

Responsive support

Get help promptly from a team that understands allied healthcare. Our Customer Success Team is dedicated to helping your practice thrive.

Contact Us

Zanda Academy

Learn at your own pace with step-by-step guides and videos. Get practical help with features, workflows, and time-saving tips.

Academy

Professions we serve

Ready to switch from e-clinic?

Making the switch to Zanda means better compliance, lower costs, and richer features than you've had with e-clinic.