Zanda Health

CounSol vs Zanda: The Best Alternative to CounSol for Allied Health Practitioners

Why users look for a CounSol alternative

Running a thriving allied health practice takes more than basic scheduling and billing features. Practitioners using CounSol for practice management may find themselves managing disconnected workflows, manually handling admin, and spending time on documentation after hours. As practices grow, those efficiency gaps are harder to manage and become barriers to running the practice you envisioned.

Zanda brings everything together in one place, with built-in AI, automation, and workflows designed by people who understand how practices actually run. The system reduces admin pressure, simplifies daily operations, and helps you stay in control, so you can focus on clients.

CounSol vs Zanda: Top highlights

1

Move beyond basic features

Move beyond basic features

Admin builds up quickly when your system only handles surface-level tasks. CounSol supports scheduling and messaging, but it doesn't reduce the workload behind the scenes. Writing notes after sessions, sending follow-ups manually, and keeping schedules aligned can quickly eat into your time.

Zanda is designed to take that work off your plate. BizzyAI: Scribe transcribes sessions and drafts notes as you go, while BizzyAI: Refine sharpens them according to your instructions. Automations trigger actions across your practice, from new client onboarding to post-session communication. It's all connected in one platform, so your workflow stays connected and your day stays on track.

2

Get more value from your software

Get more value from your software

Paying more doesn't always mean getting more. Practitioners using CounSol can find themselves on higher-priced plans that still don't cover everything their practice needs. As your team grows, costs increase quickly, without reducing the additional admin work.

Zanda keeps costs low while giving you more. With Starter plans at $19 per month, you get access to features that go beyond the basics. At the Growth level, a five-person practice pays just $125 compared to $239.95 with CounSol, while benefiting from built-in AI, automation, and a platform designed to support your entire workflow.

3

Start strong with expert support

Start strong with expert support

Switching systems can feel risky without a defined onboarding process. Practices using CounSol have access to standard support channels, but structured training and ongoing learning aren't always easy to access. That can slow system adoption, create gaps in feature usage, and make it harder to realize the full value of the platform.

Zanda supports you from day one. You get access to Zanda Academy, live workshops, step-by-step resources, and one-on-one support when you need it. Our team is available seven days a week, helping you set up, learn quickly, and improve your practice management.

4

Practice Operations Manual

Practice Operations Manual

Bring structure to your practice. Our Practice Operations Manual helps you create clear, professional guidelines across your team. From onboarding new staff to managing workflows, it keeps everyone aligned, without the back-and-forth emails or scattered documents.

Meet Zanda: The heart of smart health practices

If you're considering switching from CounSol, Zanda gives you a smarter way to run your practice. It's an all-in-one practice management platform that brings scheduling, billing, clinical notes, communication, AI, and automation into a single connected system. It's designed specifically for allied health practices that want to save time and stay in control.

40k+

Users

100k+

Invoices per month

650k+

Client notes per month

CounSol vs Zanda: Side-by-side comparison*

This comparison of Zanda and CounSol breaks down security, pricing, functionality, and support, so you can choose the right system for your practice.

Security
Zanda
CounSol
Global Security Compliance with ISO 27001
Yes
No
Regional Security Compliance (e.g., HIPAA)
Yes
Yes
2FA Login
Yes
Yes
Customizable client data restrictions by user
Yes
Yes
Pricing
Pricing Transparency
Simple pricing with no hidden fees
Yes
Introductory Offer
14-day free trial and 50% off for 6 months
14-day free trial
Starter Plan for New Practices
Yes
No
Core functionality
AI Scribe
Yes
No
AI Note Refine
Yes
No
AI Letter Refine
Yes
No
Online self-scheduling in Client Portal
Yes
Yes
Communication Automations
Yes, including new client automation, invoice automation, pre-appointment, post-appointment, and recall automation
Limited, e.g. automated forms/welcome email, and invoice alerts only
Telehealth
Yes
Yes
Group appointments (in-person or telehealth)
Yes
Yes
Automated SMS & Email Reminders
Yes
Yes
Bulk Messaging
Yes
Yes
2-way SMS chat
Yes
No
Online Intake Forms
Yes
Yes
Treatment Note Templates
Yes
Yes
Waitlist Functionality
Yes
Yes
Automated Invoice & Payments
Yes
Yes
Integrated Online Payments
Yes
Yes
Dashboards, Reports & Analytics
Yes
Basic reporting
Specialty-specific Templates
Yes
Limited to mental health
Secure Document Storage
Yes
Yes
Session Packs
Yes
No, only session limits
Learning & Support
Customer Success Team Available 7 Days a week
Yes
Limited to Monday–Friday
Proprietary Academy to onboard all users quickly
Yes
No
Customizable Note & Communication Templates
Yes
Yes
Free Data Import Service
Yes, including client details, client tasks, appointments, clinical and admin notes, services, products, referrers and referrals, contacts, communications, and more.
Yes, limited to client information
Practice Operations Manual
Yes
No
12-month Money Back Guarantee
Yes
No

*This comparison article reflects information available as of February 2026.

Compliance & security: Build trust through strong protection

Looking for a secure, HIPAA-compliant CounSol alternative? Zanda is ISO 27001 certified and compliant with HIPAA, GDPR, and other regional regulations. Your client data stays protected, your systems stay compliant, and your practice runs with the confidence that security is built in.

Rigorous Security Standards

We're dedicated to providing a safe digital environment that meets and often exceeds industry best practices and regulatory standards. Every step of our data migration process is designed to prevent unapproved access or data leakage.

Expertise Meets Security

Each data migration team member understands the sensitivity of the information they handle. They adhere to a strict code of conduct and follow rigorous security protocols to ensure the confidentiality and safety of your data.

Compliance

Zanda complies with global data protection standards, including ISO 27001, GDPR, HIPAA, and Australia's Privacy Act. We align our data handling practices with these protocols, providing an extra layer of assurance about our commitment to data security.

Data Integrity

As we transfer your data, we work to maintain its accuracy and consistency. Post-migration, we conduct thorough quality checks to verify the integrity of the imported data.

Continuous Improvement

We believe in continuous improvement and adaptation. As technology evolves and new threats emerge, we adjust our security measures accordingly.

The Zanda Difference

When you make the move to Zanda, you're opting for a superior practice management system with unparalleled data security.

What Zanda customers are saying

After years of typing notes through every session, my wrists were hurting and the screen time was wrecking my eyes. With Bizzy AI, I can cover the screen and just talk with my client. That's how therapy is meant to be
Shalav, Solo Private Practice
Psychologist
The interface is really user-friendly, it has great features that are needed for Private Practice and great customer support. I especially love the client profile section and the fact that it's easily adaptable to any client base (such as minors and couples!). You can add contacts to get appointment reminders as well as the client themselves and you can add an emergency contact.
Kim Simmons
Zanda actually listens to its customers. New features keep arriving.
Edyta Kubieniec, Project / Implementation Lead (oversees clinic software across allied health disciplines)
James Cook University (JCU) — student-led clinics
I rely heavily on the calendar. Colour-coded statuses let me see at a glance who's on insurance, who has a discount, who hasn't confirmed yet. One look and I know what's what.
Vanessa Grimes, Owner
Acupuncturist
Before Zanda, we had Excel spreadsheets and Word docs on a shared drive. Clients were waiting on the list for 2 years with no updates. Now every SMS, every email, every note is in one place automatically.
Edyta Kubieniec, Project / Implementation Lead (oversees clinic software across allied health disciplines)
James Cook University (JCU) — student-led clinics
My retention has improved because clients feel heard and they know they've been heard, because it's their own words being reflected back to them in their second visit.
Chiropractor Kathryn Theodosis, Owner
Chiropractor

Seamless switching: Support & onboarding

Make the transition from CounSol to Zanda with confidence. Our team handles your free data migration, supports onboarding, and guides your setup. You stay in control throughout the process, with a system that works the way you do.

Free data import service

Transfer your practice data securely and accurately. We'll take care of the import so nothing gets left behind.

Data Import

Personalized onboarding

Book a walkthrough with our team to get set up correctly. We'll tailor the process to fit your clinic's needs.

Book a Time

Responsive support

Get help promptly from a team that understands allied healthcare. Our Customer Success Team is dedicated to helping your practice thrive.

Contact Us

Zanda Academy

Learn at your own pace with step-by-step guides and videos. Get practical help with features, workflows, and time-saving tips.

Academy

Professions we serve

Upgrade your software today

Ready to switch from CounSol? Replace CounSol with Zanda and run your practice with better support, lower costs, and smarter features. Start your free trial now and see how one platform can support your entire workflow from day one.