Zanda Health
ISO 27001 certifiedGDPR compliantHIPAA compliant

Patient CRM for Your Clinic

Streamline your practice with Patient CRM software built to centralize care and support your daily workflow.

Why your clinic needs a patient CRM

Manage patient records and relationships seamlessly with our allied health CRM system.

Centralized client records

Tired of switching between folders, spreadsheets, and emails? Zanda brings client records together into one intuitive system. You’ll have everything you need to keep your day running smoothly:

  • Personal and contact information
  • Treatment plans
  • Appointment history
  • A complete log of files and messages
Centralized client records in Zanda

Integrated notes and task management

Zanda makes managing clinical notes and daily tasks easy. Everything is organized, trackable, and simple to access—keeping you in control. Your workflow essentials are right where you need them:

  • Custom note templates
  • Progress and session notes
  • Actionable task tracking
Integrated clinical notes and task management in Zanda

Privacy first: HIPAA-compliant CRM

Data protection is part of delivering responsible care. Our HIPAA-compliant CRM for clinics safeguards your data with encryption and access controls that strengthen your practice security without adding friction. Every account includes:

  • Secure login with two-factor authentication
  • Encrypted data storage
  • Role-based access and permissions

Healthcare CRM software for complete client management

Get more from client relationship management in healthcare with tools to record, organize, and personalize every part of the client journey.

Basic details

Capture the essentials, including name, address, date of birth, and contact information.

Contacts

Keep track of client contacts including parents, partners, children, and next of kin.

Insurance

Log insurance information securely, including private health plan details and any other required coverage data.

Referrals

File referral information including provider numbers, referral type, and valid duration.

Appointments

View appointment history, including past visits, upcoming bookings, and attendance records.

Invoicing

View all billing details like paid invoices, pending amounts, and transaction history.

Classifications

Tag clients with custom classifications such as demographic information, language preferences, or health status. Use filters and run reports to better understand your clients' needs.

Preferences

Save client preferences like preferred services, invoice payee, reminder methods, and other personalized settings.

BizzyAI: Insights

Coming soon! Draw on insights from client history to create summary reports, referral letters, emails, and other documents more efficiently than ever.

File tagging

Label files with unique tags that make organizing and retrieving your documents easier.

Multiple gender options

Support inclusive care by setting custom gender options that reflect your clients' lived identities.

Waitlists

Add clients to waitlists and manage availability based on cancellations, practitioner schedules, or service demand

Client diagnoses

Record and manage diagnoses with ICD-10 or custom codes, and add them to invoices when needed.

Online forms

Use online forms to capture insurance information, credit card details, file uploads, and special fields that sync with client profiles.

Communication

Manage client SMS and email communication using templates, create and share letters with referrers and third parties, and store communication history securely.

Practitioner experiences: In their own words

Zanda gave me a fully usable account for about a month to play with. I could immediately see how easy it was calendaring, customer info, templates, everything seamlessly integrated.
Vanessa Grimes, Owner
Acupuncturist
Zanda allows us to concentrate on what we do best! We absolutely love Zanda. After initial Zanda training, all our counsellors have reported that the system is easy to understand and to work with. Implementation (even for non techies) has been and continues to be a piece of cake :) All our client information is automated and in one place - clients fill in their intake forms (admin and clinical) and weekly assessment forms, while they receive appointment reminders in return. Since moving over to Zanda our no-shows are down to near zero! We also love the integration with Xero - this has reduced our admin time, which means that we have more time to actually see clients.
Kirsty C.
I like the integration of easy to use client management software with the ability to track the money! I can export my invoices straight into Xero!! Everything related to my practice is in one space. I can manage clients and my invoicing of clients as well as helping with my accounting and bookkeeping. Oh and keeping an eye on debtors too!!
Matt S.
Zanda allows me to send bulk emails to my clients. I appreciate the ease of getting to their communication logs and all their appointments.
Christina Shaw
Zanda makes my business run smoothly and reduces my admin time to an extremely manageable amount. It is user-friendly and intuitive to use. Once all your tools, forms and letters are as you want them, client file management & communication with other professionals is merely a couple of clicks. My case load is now higher as my admin time is so low.
Sam Spencer
Easier to keep track of everything as each client has an account, which you can use for SMS/email reminders, booking in, payments, templates to save time, etc.
Jamie V.
I like the way it just keeps improving and how easy it is to obtain help if you get stuck doing something. I find it easy to use and I can add information easily to my customer files in the software.
Judith C.
I love most everything about Zanda. Super easy to use and has made our client management more efficient.
Demetrius Gabriel
Zanda has played an essential role in evolving our service. We found it an easy system for the whole team to learn to use. We are a small charity and Zanda has streamlined our processes and saves us huge amounts of admin time. It gives us everything we need to organise our services and client data, and is easy to use for those less confident with tech systems.
Sarah
I use this app for work, I am a foot care practitioner in a clinic. Great way to keep track of appointments & client records. I highly recommend Zanda!!!
Melissa Martorano
Zanda has allowed me to arrange bookings easily alongside my other job. It allows me to personalise client records so I have all the information that I need. I know everything is safe and secure with the system and I can generate invoices, emails and text messages easily.
Calluna Holistics
The interface is really user-friendly, it has great features that are needed for Private Practice and great customer support. I especially love the client profile section and the fact that it's easily adaptable to any client base (such as minors and couples!). You can add contacts to get appointment reminders as well as the client themselves and you can add an emergency contact.
Kim Simmons
I have been using Zanda for 18 months now to run my massage and personal training businesses. I use it to keep client records and keeping my diary. The app is easy to use and has helped me progress my business to the next level.
Adam
Everything I need to run my business in one place making it easy to access client files, store information, run reports and keep on top of my accounting, wherever and whenever I need to.
Vanya S.

Professions we serve