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PPS vs. Zanda

The Best PPS Alternative for Allied Health Practitioners

What's the difference between PPS and Zanda?

Choosing the best practice management system isn't easy. If you're looking for a fully portable, web-based solution with online bookings, two-way client communication, and all features available on any device, Zanda is the stronger choice.

PPS vs Zanda: Top highlights

1

Web-based with no functionality restrictions

Web-based with no functionality restrictions

Zanda is fully web-based. Access your account from any computer, tablet, or smartphone with just an internet connection. PPS offers three different versions (Online, Offline, and Express), each with different feature sets and limitations. PPS Express reduces diary options, appointment types, and removes online bookings. PPS Offline requires a desktop install.

2

Seamless two-way communication with clients and providers

Seamless two-way communication with clients and providers

Both systems send SMS and email appointment reminders, but only Zanda supports seamless two-way messaging with clients, colleagues, and other healthcare providers, all from within the app. PPS allows outbound custom messages, but two-way SMS chat with clients is not supported.

3

Online bookings with no added fees

Online bookings with no added fees

Both systems support online bookings, but PPS charges an additional monthly fee for the feature. With Zanda, online bookings are included at no extra cost. New bookings automatically update your calendar and link to the client file, with no manual matching required.

4

Affordable, transparent pricing

Affordable, transparent pricing

Zanda's pricing is structured by practice size with no hidden add-ons. The only extra charge is for SMS sent. PPS offers three separate versions with different pricing tiers and add-ons, making direct comparison difficult. For anything beyond a solo practitioner, Zanda works out significantly more affordably.

5

100% money-back guarantee

100% money-back guarantee

Every Zanda account is backed by an industry-first money-back guarantee: if Zanda isn't right for you within the first 12 months, you'll receive a full refund of subscription fees, no questions asked. PPS offers no money-back guarantee.

See why health practices love Zanda

Zanda is purpose-built for allied health. Whether you're running a solo clinic or a multi-location practice, Zanda gives you everything you need to manage clients, notes, billing, and communications, without the limitations of add-on pricing.

44k+

Users

1.5M+

Invoices per month

1M+

Client notes a month

PPS vs Zanda: Side-by-side comparison*

Features
Zanda
PPS
Free trial
Yes
Yes
Calendar management
Multiple appointment types with colour coding, appointment flags, multiple locations, and Google Calendar sync.
Unable to sync with mobile calendars.
SMS & email reminders
Up to 3 SMS and email reminders per appointment with flexible sending times. Responses automatically update the appointment status in the calendar.
Yes, but responses do not update the booking status. PPS Express limits to one confirmation and one reminder.
2-Way SMS chat
Two-way SMS chat with clients, colleagues, and other healthcare professionals from within the app.
Two-way SMS chat with clients is not supported.
Telehealth
Yes
Yes
Online forms
Fully customisable templates or build your own. Send via SMS or email link. Responses and digital signatures are saved automatically to the client record.
Downloadable, customisable forms available for consultations, but cannot be completed by clients as intake forms.
Client management system
Yes
Yes
Treatment notes
100+ specialised, fully customisable templates with text areas, image/body charting, multiple choice, tick boxes, and more. Duplicate previous notes and view full edit history.
Yes, but limited pre-prepared templates. Cannot duplicate a previous note or view template edit history.
Online bookings
Included at no extra cost. Automatically updates your calendar and links to the client file. Branded portal with logo, header image, and brand colours. Add a booking link to your website or Facebook page.
Available as a paid monthly add-on. Portal is customisable with clinic branding. Cannot apply a cancellation policy or accept group/class bookings online.
Waitlist
Yes
Yes
Invoices & payments
Calendar alerts for outstanding payments. Turn off online booking for individual clients, for example while an invoice is unpaid. Integrates with Xero and Stripe.
Yes, but with restricted functionalities. Cannot set custom alerts for outstanding invoices or pop-up alerts for new bookings by clients with unsettled invoices. Integrates with SagePay and PayPal.
Credit card processing
Yes, payments can be required and processed at the time of online booking.
Yes, credit card payments accepted at the time of online booking.
Reports & analytics
Yes
Yes
Money-back guarantee
Yes
No
Data import service
Comprehensive data import service, free of charge.
Free client import from XLS spreadsheets, or a paid data conversion service (contact for a quote).
Practice Operations Manual
Industry-first feature with 100+ ready-to-use policies, fully editable.
No

*This comparison article reflects information available as of April 2020.

Why should you choose Zanda?

In-platform Practice Operations Manual

Zanda is the only practice management system that includes a ready-to-use Practice Operations Manual. Over 100 policies and procedures developed by industry experts, included at no extra cost. Edit, archive, or add your own any time.

No risk with our money-back guarantee

Start your account today. If Zanda isn't the right fit within your first 12 months, we'll refund 100% of your subscription fees, no questions asked.

Training and support whenever you need it

Zanda's expert support team is available via email and live chat. Our knowledge base is packed with step-by-step guides covering every feature, continuously updated.

Still need a hand deciding?

Our team is ready to help via email, live chat, or our knowledge base.

Reviews

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Reviews

Features

Learn about our practice management system

Features

Pricing

See how affordable Zanda really is

Pricing

Data Import

We'll help you import your data for free

Data Import

What Practitioners Are Saying

Zanda is the only system I evaluated across Australia that's advanced enough for student-led clinics. Letting students draft notes and routing them to supervisors for review inside the system is something other practice management softwares just don't have.
Edyta Kubieniec, Project / Implementation Lead (oversees clinic software across allied health disciplines)
James Cook University (JCU) — student-led clinics
I love that Bizzy AI is HIPAA compliant. It doesn't get creative or make things up. It transcribes the actual conversation, in the order I want, using my patient's own words.
Vanessa Grimes, Owner
New Harmony Center for Health & Wellness
Zanda, I just find, is the most functional, it's the most reliable, it ticks so many boxes.
Jenni Salisbury, Owner
Practice Management Administration & Support Service
Zanda gave me a fully usable account for about a month to play with. I could immediately see how easy it was calendaring, customer info, templates, everything seamlessly integrated.
Vanessa Grimes, Owner
New Harmony Center for Health & Wellness
My clients are now able to use the Client Portal to make, amend and delete their appointments, depending on my cancellation policy. I have almost no 'No Shows' due to the automatically generated email reminders. My clients are more self sufficient by timing their appointments themselves and not feeling pressured for example straight after the session to arrange the next one.
Selma Y.
It makes the admin very manageable for me as a sole worker, sole trader. I think it's reduced the amount of clutter that I have.
Belinda Scott, Owner
Bel Scott Counselling Pty Ltd

Professions we serve

Psychology

Designed for psychologists and clinical mental health professionals.

Counselling

Supporting counsellors, psychotherapists, therapists, and social workers.

Physiotherapy

Serving physiotherapists, and movement specialists.

Speech Pathology

Supporting speech therapists, pathologists, and language specialists.

Occupational Therapy

Efficient tools for occupational therapists and rehabilitation specialists.

Allied Health

Occupational therapists, homeopaths, massage therapists, naturopaths, and more.

Osteopathy

The right tools for osteopaths and musculoskeletal health professionals.

Social Work

Designed for social workers, case managers, and behavioural health professionals.

Massage Therapy

Practice management for massage therapists and bodywork practitioners.

Chiropractic

Efficient tools for chiropractors and spinal health professionals.

Mental Health

Designed for therapists, psychologists, counselors, and social workers.

Podiatry

Supporting podiatrists and foot health specialists.

Nutrition

Practice management for nutritionists, dietitians, and wellness practitioners.

Naturopathy

Simplified admin for naturopaths and holistic wellness practitioners.

Homeopathy

All-in-one system for homeopaths and holistic health practitioners.

Acupuncture & Chinese Medicine

Simplified admin for acupuncturists and Chinese medicine practitioners.

Personal Training

Supporting personal trainers, fitness coaches, and strength specialists.

Ready to Switch from PPS?

Switching from PPS is straightforward. Zanda offers certified ISO compliance, lower costs, full migration support, and functionality that works the way you do. Try it free and experience the best alternative to PPS for allied health professionals who want more control and less admin in their day.

Free trial with Zanda