Zanda Case Study
How Dental on Wheels saves more than 10 hours per week with Zanda
Nateenee Langsanam, Oral Health Therapist and founder of Dental on Wheels, uses Zanda automations to reclaim 2–3 hours every day and run a thriving mobile practice.
At a glance
Practitioner
Nateenee Langsanam
Location
Western Australia
Years in Practice
13
Clinical Focus
Preventive oral health, airway screening, and family education (infants to children; special needs and NDIS families)
Zanda Features Used
Client portal, online forms, client categories, email and SMS automations, BizzyAI, appointment reminders, templates
Saved Every Day
2–3
hours
"Zanda automations save me around two to three hours every day. That time now goes back into education, awareness, and growing the business."
"I don't think I could have scaled my business without it."
Meeting families where they are
Nateenee Langsanam is the founder of Dental on Wheels, a mobile oral health service built for families who don’t always fit neatly into a traditional clinic model. As a sole trader, Nateenee is everything at once: clinician, scheduler, administrator, and educator.
Her work is designed for children who may feel overwhelmed in clinical settings, including special needs and NDIS families. By bringing care directly to them, she removes the anxiety often associated with the dentist’s chair.
“I just find it’s a lot easier to be in their environment than bringing them out…where they can be more stressed.”
Her care extends far beyond teeth. Each visit focuses on airway health, oral habits, feeding patterns, and jaw development, areas she believes remain under-recognized in Australia. This focus is highly personal for Nateenee, whose own child showed signs of sleep-disordered breathing that went unidentified for too long.
“It’s my mission to make sure parents don’t have to go through what I went through.”
Three services, one integrated approach
Dental on Wheels is a holistic ecosystem of care.
- Home visits: Care is delivered in family homes, allowing appointments to move at the child’s pace in a familiar setting.
- Daycare center visits: Nateenee conducts opt-in screenings at daycare centers across Western Australia. She weaves education into the visit through songs, puppets, and role-play to help children feel safe.
- Education and advocacy: Beyond clinical work, Nateenee delivers CPD and education sessions for allied health professionals and parents, focusing on the critical links between airway health and early development.
The administrative roadblock
Running a mobile practice comes with unique pressure. Nateenee spends much of her day traveling, working with children, and moving quickly between locations. Before Zanda, the logistics were overwhelming.
“It was a paper trail…I’d take the folders with me, come home, and write everything up.”
After a busy day of daycare visits, the admin was significant. Screening 15 children could easily lead to hours of follow-up calls with parents before she could even think about billing or marketing. The manual systems supporting her practice were unsustainable.
Building systems that scale
As Dental on Wheels grew, Nateenee recognized that something had to change. She needed a practice management system that would automate the busywork and protect her energy, without removing the personal touch.
“Once I started using Zanda and automations, everything became more achievable.”
By setting up workflows once and letting the system handle repeatable tasks, Nateenee reduced the mental fatigue that followed her home each night.
“Moving it into Zanda and having everything set up freed me up.”
On a typical daycare day, Zanda automations replace hours of manual calls and messages. This contributes to an average of two to three hours reclaimed every single day. That’s time now redirected to education, marketing, and the long-term growth of her practice.
A mobile practice, powered by Zanda
Here’s how Nateenee keeps her practice moving:
Seamless booking: Most bookings come via the client portal link she shares on social media. Appointments are booked in Zanda, triggering automated communication from the moment a family is scheduled.
Connection, automated: Automation doesn’t have to feel robotic. Before home visits, families receive an automated message with a short video from Nateenee—often featuring her puppet, Chompy.
“I send a little video to say we’re coming, what we’re going to do, and to help them feel excited rather than nervous.”
Nurture campaigns: Nateenee runs multiple communication streams inside Zanda to keep different audiences engaged without manual effort:
- Daycare managers receive educational tips to support awareness.
- Parents get ongoing guidance and videos between appointments.
- Education contacts receive content regarding CPD and airway education.
Working smarter with BizzyAI
At Zanda, we believe in the power of AI to help practitioners work smarter. Nateenee uses BizzyAI to support the business side of her practice, including planning and communication.
“I use BizzyAI to help plan email campaigns and content ideas. It makes things faster and easier.”
Flexible software for mobile care
Nateenee had used traditional dental software before. It was powerful, but she found it expensive and poorly suited to mobile workflows. She needed an adaptable platform.
“Zanda isn’t dental-specific, but it’s flexible. You do need to put work in at the start, but once it’s set up, it works really well.”
More time for impact
With follow-ups automated and admin simplified, the long nights are a thing of the past.
“Before, I’d be up until one or two in the morning doing things manually.”
In a niche where awareness is critical, that reclaimed time is massive. Sleep-related breathing disorders affect many children, yet screening remains inconsistent. Nateenee is now able to focus on addressing that gap through education and outreach instead of chasing paperwork.
“I don’t think I could have scaled my business without it.”
The bigger picture
Dental on Wheels is proof that you don’t need a front desk to run a thriving, organized practice. You just need the right system.
Zanda gives Nateenee the space to stay present with families while expanding awareness around airway health. With the right systems in place, she has grown a mobile practice sustainably, extended her impact, and supported more families. All while finishing her day on time.
Zanda in Three Words
"Helpful. Efficient. Reliable."
Nateenee Langsanam
Oral Health Therapist