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Nookal vs. Zanda

A practice management system has a big impact on the running of your practice, so we understand that your choice is an important decision. Whilst Nookal and Zanda are both great options, we wanted to make you aware of some of the key differences which we’ve highlighted below.

What’s the difference between Nookal and Zanda?

When choosing between Nookal and Zanda, you should consider carefully which features your practice will utilise the most. If your clinic would benefit from time-saving treatment note templates, an advanced waitlist, and other streamlining functionalities, then Zanda will be a better choice.

Wondering exactly how? Read on, or start your free trial today to really see for yourself…

See Why Health Practices Love Zanda

1,000+ Reviews

Zanda is great for managing group sessions and the only software I found that allows this function. Excellent customer service also!

Therese Ryan,
Top Talking Speech Pathology

It’s been the best program to use. It makes life a whole lot easier. Especially when it comes to the messaging service.

Raymond Inkpen,
Principal Clinical Psychologist
Psi Balance Psychology

Best value for money and very convenient! We’ve used Zanda since 2015. It’s a lot better than other providers.

Prakash Rathnam,
Inspire Physio Care

Best decision! It’s been a godsend using such a fabulous electronic diary and management software. It’s so easy to use.

Judy Burzacott,
Remedial Massage Therapist
Connective Energetics

I’ve used a number of different practice management systems and there’s no doubt that Zanda is best in class.

Dr. Ryan Kaplan, Clinical Psychologist
Be Psychology and Mental Health

Excellent! Easy to use and train staff in its use. Far easier and nicer to use than software we’ve previously used.

David Walker,
David Walker Podiatry

Your service as always is amazing. Zanda is a pretty fantastic system – especially with the integration to Xero!

Carla Rogers,
Here and Now Health

Absolutely love Zanda! It’s simple to use and makes my life easy. Cannot recommend this enough to allied health professionals.

Alison Wheatley,
Byford Physiotherapy

It saves us lots of time in generating reminders and invoices for clients. It’s great for our business and reasonable in price.

Amy Clift,
Play on Words Speech Pathology

Zanda solves a lot of problems – we’re very happy. Very customisable. Great customer support from the onset.

Andy MacKellar,
Ships Physio

It saves us lots of time in generating reminders and invoices for clients. It’s great for our business and reasonable in price.

Amy Clift,
Play on Words Speech Pathology

Best decision! It’s been a godsend using such a fabulous electronic diary and management software. It’s so easy to use.

Judy Burzacott,
Remedial Massage Therapist
Connective Energetics

Why should you choose Zanda?

REASON #1

100% Money-Back Guarantee

Unlike Nookal, Zanda offers a unique 100% money-back guarantee. Customer satisfaction is a top priority, so if you decide that Zanda’s not right for you at any time within the first 12 months, just let us know and we’ll refund 100% of your subscription fees (including SMS charges!) – no strings attached.

REASON #2

Inbuilt Logic to Process Appointment Reminder Responses

Nookal and Zanda both offer SMS and email appointment reminders, which will drastically reduce the number of no-shows a practice will experience. However, only Zanda has inbuilt logic able to process the SMS responses received, and reflect any changes to the booking status within the diary. Using our colour-coding system, you can see at a glance who has confirmed. This reduces the amount of time spent on administration, plus eliminates the risk of missing a response.

Auto-processing is not only convenient for the client, but for the practitioner involved too. The less time spent confirming appointments, the more time available to focus on running their practice.

REASON #3

Advanced Waitlist Functionalities

Cancellations are inevitable for health practices, and whilst both Nookal and Zanda have a Waitlist feature to help fill them, there are some differences which set them apart.

When clients are added to Nookal’s waitlist, they are listed in order of when they were added, with the option to mark certain clients as a priority, moving them to the top of the list.

With Zanda, practitioners are able to filter clients on the waitlist according to criteria such as current wait time, preferred practitioner, and their availability. This ensures that appointments are offered to clients best suited to the available slot. Zanda goes one step further by enabling you to send a bulk text to your selected group of clients directly from the waitlist feature, all within a few clicks.

REASON #4

Specialised Treatment Note Templates

Most clinicians will appreciate the potential time saving which can be achieved by using pre-prepared treatment note templates. That’s why Zanda offers over 100 templates, tailored for a wide range of professions. These can be customised to suit your practice, or alternatively you can start from scratch, choosing to add sections such as image charting with annotation, multiple choice and tick boxes, note sections, and more. You can also duplicate previous client notes to save time when preparing your notes.

Although a customisable template is provided, Nookal doesn’t offer anything in the way of specialised templates, so each must be created to suit the needs of your practice which, when initially setting up, can become very time consuming – particularly if you provide multiple treatments.

REASON #5

Impress Clients with a Branded Portal

Both Nookal and Zanda have a client portal which allows clients to book and manage their own appointments online. With online bookings becoming more popular, the portal is often the first port of call for clients, both existing and new. With this in mind, it makes sense for your portal to be recognisable with your branding. With Zanda, you can impress clients by customising the look and feel of your portal to reflect your branding. This includes adding your logo and header image, brand colours, appointment instructions, cancellation policy, and much more. Nookal, however, only allows for a logo to be uploaded.

REASON #6

In-Platform Practice Operations Manual

Professional policies and procedures are essential when running a practice, but they’re also time-consuming and expensive to create. Zanda is the only practive management system with an in-platform Practice Operations Manual, we’ve done most of the work for you!

The Practice Manual includes more than 100 policies and procedures, simply make any edits you’d like (or add in your own policies!) and you’ll have everyone in your practice on the same page. Nookal doesn’t offer this feature, you’ll only find this at Zanda.

No risk with our Money-Back Guarantee

Yes, you read that right! Simply start your account now, and if at any point over the next 12 months you decide Zanda isn’t right for you, just let us know. We’ll refund 100% of any subscription fees you’ve paid.

Still not sure whether to choose Zanda or Nookal?

Here’s a chart where you can make a fair assessment…

Zanda vs. Nookal	Zanda	Nookal
Free trial
Price for 1 practitioner (per week)	£8 £4*	£5.75 (£25/month)
Price for 3 practitioners (per week)	~~£14~~ £7*	£15 (£65/month)
Price for 7 practitioners (per week)	~~£20~~ £10*	£24.25 (£105/month)
Price for 15 practitioners (per week)	~~£32~~ £16*	£40.50 (£176/month)
Price for 30 practitioners (per week)	~~£45~~ £22.50*	N/A
Calendar management
SMS & email reminders	Send up to 3 SMS and email reminders per appointment, with flexible sending times. SMS responses auto-update appointment statuses.	Yes, but restricted to 2 SMS and email reminders per appointment, with no auto-updating of appointment statuses.
2-Way SMS chat		SMS Messages are charged at 1 credit per 160 characters, with each credit costing 6.5p
Telehealth
Online Forms	Easily create forms and surveys to suit your purpose, with a wide variety of specialist templates to start from if preferred. Send the unique link via SMS or email. Responses are automatically saved to the client record, including signatures. Able to apply clinic branding.	Send by email or SMS. Responses are uploaded to the client file for approval by the clinician.
Client management system
Treatment notes	Over 100 specialised, fully customisable templates, including image and body charting with annotation. Set up as many templates as needed, and easily duplicate previous notes. Option to start from scratch.	Yes, but the template offered is very basic, so each template would require full creation and customisation. Only able to duplicate empty templates.
Online bookings	A booking link can be added to a website or facebook. Online bookings automatically update your diary. Brand the client portal with a logo, header image, and brand colours. Able to add cancellation policy and personalised instructions.	Clients can book appointments online, and a booking link can be added to a website or facebook. Logo can be added to the client portal. Able to add cancellation policy.
Waitlist	Send bulk SMS messages to a select group of clients based on criteria such as length of wait, preferred practitioner and availability.	Yes, but unable to send SMS messages directly to clients on the list. Clients are shown in the order in which they were added, with the option to mark clients as priority.
Invoices & payments
Credit card processing	Payments can be required and processed at the time of booking online	Credit card payments can be accepted online.
Reports & analytics
Money-back guarantee
Data import service	Comprehensive data import service free of charge.	Both free and paid data conversion services.
Practice Operations Manual	This industry-first feature provides a core set of policies and procedures that are ready to use and easily adapted to your practice.

*This comparison article reflects information available as of April 2020.

*Pricing with current special offer available until the end of this month.
All prices are in GBP.

You can see why Zanda is trusted by thousands of practitioners.

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Here’s what Zanda Clients are Saying…

“It’s been the best program to use. I have a colleague in another practice who wishes they were on it, as it makes life a whole lot easier. Especially when it comes to the messaging service.”

Raymond Inkpen,
Principal Clinical Psychologist
Psi Balance Psychology

“PD is going great!! I absolutely love it. We’ve changed practice management software twice this year. Then found Zanda from an OT friend who said she used it. It suits what we need as a business perfectly :)”

Ryan Dreves,
Exercise Physiologist,
Physically Active

“The most value for money asset in my massage business. Online booking, bulk email and automatic appt reminders are just a few of the great features.”

Julanne Rafter,
Remedial Massage Therapist,
Sol Bodyworks Remedial Massage

“One of the things I most appreciate about Zanda is that if I need help, I can rely on a fast, personalised response/dialogue that always solves my problem in an efficient manner.”

Linda Lewis
Musculoskeletal Physiotherapist
CityPhysio

“Zanda is my virtual business partner! As a sole trader I need a CRM that I can trust, one that gives me the functionality necessary to manage my diary, client communications and financial reporting. My favourite features include; Automated client messages, Financial reporting, and Customer service excellence.”

Sally Chantler,
No Regrets Laser Tattoo Removal